Have you ever wondered why you may have had to wait for your insurance to authorize your medicine or procedure or why you may have not be able to get the medication first recommended by your doctor? Chances are that you may never have heard the term utilization management practices (UM) before, but it can impact the recommendations made by your health care team and what your insurance plan will cover. In this episode, we take an in-depth look at how UM plays out in everyday life, how these practices can increase health disparities and how you can advocate for yourself and your loved ones. Our guest is Phylicia L. Woods, Executive Director of the Cancer Support Community’s Cancer Policy Institute.