Colville Wood & David Fearne: Cognizant: The power and surprises of generative AI in practice (283)

InsTech - insurance & innovation with Matthew Grant

Jan 10 2024 • 30 mins

Cognizant is a global professional services company helping companies across different industries with generative AI.

Henry Gale is joined this week by Colville Wood, Chief Technology Officer for Insurance (UK&I and EMEA) and David Fearne, Global Director of Generative AI at Cognizant. The discussion covers how Generative AI has the potential to automate manual tasks, optimize processes, and provide valuable insights for underwriters in the insurance industry. Cognizant encourages companies to start exploring the possibilities of generative AI and see how it can improve their operations.

Key talking points include:

  • Generative AI in the workplace - accelerator and assistant
  • Data, privacy and security considerations
  • Helping underwriters do their work better
  • The key to successful implementation is balance

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit or contact us

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

  • Identify how Generative AI can help streamline workflows in insurance, particularly for underwriters
  • Summarise what you need to take into consideration before implementing Generative AI into the workplace
  • Specify examples where insurers could implement Generative AI to accelerate their processes

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 283 page of the InsTech website or email to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.