InsTech - insurance & innovation with Matthew Grant

InsTech

Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant. read less
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Episodes

Dani Katz, Co-founder & Director: Optalitix: Fix the roof while the sun is still shining (298)
3d ago
Dani Katz, Co-founder & Director: Optalitix: Fix the roof while the sun is still shining (298)
Optalitix was borne out of the need for ‘optimization’ and ‘analytics’, as Co-founder and Director Dani Katz realized the biggest blocker for insurance companies was converting spreadsheets. Having now expanded beyond spreadsheets, Optalitix offers three software products to UK (re)insurers and MGAs.  Robin Merttens spoke to Dani about the spreadsheet polemic, innovation in the London Market and the permeability of finding solutions to difficult problems in both work and personal life. Key talking points include: Growing out a company - solving challenges for insurersTo spreadsheet or not to spreadsheetReflecting on how far digitisation has come in the industrySuns and roofs - best moment to innovateUnderwriting workbenches - where to start? - Find out in InsTech's recent reportJoining Google Cloud MarketplaceFounding a charity Read Matthew’s tips on being a panel host here. If you like what you're hearing, please leave us a review on whichever platform you use or contact Dani Katz or Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how the London Market can adopt digital transformationExplain how an underwriting workbench operates and how an insurer can adopt themIdentify the issue with spreadsheets and what are the pros and cons of using them If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 298 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Ben Ruddle, Senior Principal: Publicis Sapient: Beyond Beige - The untapped potential of underserved niches (297)
Apr 7 2024
Ben Ruddle, Senior Principal: Publicis Sapient: Beyond Beige - The untapped potential of underserved niches (297)
Robin Merttens is joined by Ben Ruddle, Senior Principle in Strategy at Publicis Sapient, to discuss how technology can help insurers cater to customers outside the typical insurance model. The discussion covers the concept of 'Beyond Beige,' focusing on the opportunity to serve individuals and businesses with unique or specialized needs that standard insurance products don't cover. Key talking points include: The rise of comparison sitesWhat is ‘Beyond Beige’ - the opportunities in the marketPublicis Sapient's expansion into insurance Addressing the issue of underserved markets If you like what you're hearing, please leave us a review on whichever platform you use or contact Ben Ruddle or Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify why comparison sites are not helpful to the customer and their insurance journeyDefine what markets are typically underinsured and whyIdentify how incumbents can utilise technology to help better serve niche markets If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 297 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Verena Brenner, Founder: HDI TH!NX: Insurer-led innovation (296)
Mar 31 2024
Verena Brenner, Founder: HDI TH!NX: Insurer-led innovation (296)
HDI TH!NX was founded in 2019 by Verena Brenner, initially operating within the German insurer HDI Global, as an incubator for IIoT solutions.  Now providing software to support risk management applications for insurers and insurance clients, tune in to hear Verena discuss the mechanics behind founding a startup within an insurer and the company’s development in providing varying solutions for their customers. Key talking points include: Why HDI TH!NX was launched - from a PhD in global supply chains to utilising the impact of IIoT solutionsThe centrality of the customerAdvice for launching a startup - innovation is not a hobbyGrowing into the ESG space - evolution in the company’s directionHelping insurers understand their risk better If you like what you're hearing, please leave us a review on whichever platform you use or contact Dr Verena Brenner or Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify what is required to successfully develop a business model intended to help insurersDefine what an IIoT is and how it can help risk managers and insurers in understanding their risk betterIdentify sectors where IIoT and sensors are valuable in collecting the right data If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 296 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Dr Avi Baruch, Previsico & Allison Whittington, Zurich Municipal & Mark Murphy, Donaldson Timber: Managing your flood risk - stories from the frontline (295)
Mar 24 2024
Dr Avi Baruch, Previsico & Allison Whittington, Zurich Municipal & Mark Murphy, Donaldson Timber: Managing your flood risk - stories from the frontline (295)
How would your clients describe you?  This week on the podcast we have taken a slightly different approach and brought Previsico’s clients, Zurich Munciple and Donaldson Timber, to discuss how Previsico has helped them with flood risk management. Previsico provides real-time flood forecasts, as part of its mission to reduce global flooding impact, by developing technologies that offer early warning systems for surface water flooding. Discover the importance of collaboration by hearing from Dr Avi Baruch and his work with Allison Whittington at Zurich Municipal and Mark Murphy at Donaldson Timber. Key talking points: The start of Previsico: a PhD research project Client Insights: Zurich Municipal's approach to flood resilienceExploring the impact of floods and the importance of early warning systemsThe role of insurance in flood risk management and resilience buildingOperational challenges and solutions in flood risk managementExploring the complexities of Sustainability and ESG CommitmentsThe role of insurance in supporting sustainabilityClient Insights: Donaldson Timber's proactive flood risk management If you like what you're hearing, please leave us a review on whichever platform you use or contact Dr Avi Baruch or Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe why developing warning systems for surface water flooding is important in the insurance industryDefine why collaboration is important across the insurance industrySummarise how partnerships with insurers can help with the operational advantages of adopting new technologies If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 295 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Mark Fermor, Non-Executive Director: GeoSmart: Groundwater - the hidden predictor of future flood loss (294)
Mar 17 2024
Mark Fermor, Non-Executive Director: GeoSmart: Groundwater - the hidden predictor of future flood loss (294)
Groundwater flooding poses a great risk to properties in the UK but remains much less widely modelled than other types of flooding.  This week, Matthew Grant caught up with Mark Fermor at GeoSmart, a company specializing in flood data analytics in the UK. They discuss GeoSmart's role in providing detailed flood risk assessments, leveraging their advanced modelling tools that cover all sources of flooding and how they are helping other organisations access and understand open-source data. Key talking points: Discovering the hidden cause of flood riskWhat problems are GeoSmart helping insurers to solveDifferent ways to experience a floodThe issue of groundwater beyond the UKOpen-source data - how GeoSmart can help If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe what groundwater is and why it is an important factor to model to understand floodingExplain how open-source data can help the insurance industry understand risk betterSummarise what flood models are and how GeoSmart produces their models If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 294 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Chris Temple & Christine Brogan: PwC: ESG - from ambition to action (293)
Mar 10 2024
Chris Temple & Christine Brogan: PwC: ESG - from ambition to action (293)
PwC’s Chris Temple and Christine Brogan join Matthew Grant to discuss transformation in insurance, specifically steering organizations towards achieving their ESG goals.  The conversation covers the role of technology and AI in driving change in insurance as well as building resilient business models for the future. This episode is a great introduction to how ESG operates in the financial sector and how transformation in insurance is made possible through collaboration. Key talking points: Understanding ESG - what are the main priorities business need to consider to be successful in the futureTransforming insurance - how AI can helpThe importance of strategy driven by dataHow the Life Insurance sector got it rightBalancing commercial gain with progressDefining “baseline” - current carbon outputThe biggest driver of innovation is regulationFSTE 100 and sustainabilityOur upcoming Investor Networking event sponsored by PwC For more information, please see the following PwC reports: PwC UK 2024 Energy SurveyHold your nerve to maintain momentum: our 2024 actions for sustainability leadersSustainability Reporting in 2024Banana Skins Survey Report If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how generative AI can help implement ESG measures in insuranceSpecify what is meant by ESG and its role in insuranceSummarise what companies can do to become Net Zero in the future If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 293 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Tom Wilde, CEO: Indico Data: Better decisions with better data (292)
Mar 3 2024
Tom Wilde, CEO: Indico Data: Better decisions with better data (292)
“This economy we are heading into [...] we are referring to as the decision economy”.  Robin Merttens spoke to Tom Wilde, CEO of Indico Data on how the company's intelligent intake solution is shaping the decision-making process in the insurance industry by structuring unstructured data.  Data is important in our current 'decision economy'. Indico Data applies generative AI to help insurance companies handle complex and high-volume data challenges, particularly in commercial and specialty lines.  Covering the AI hype cycle, the concept of hallucinations and avoiding hyperbole, tune in to hear Tom Wilde discuss generative AI and why it is an important language for insurers to utilise. Key talking points: Founded by undergraduates - how Indico Data startedIn the hype cycle - avoiding hyperbole and thinking rationallyDefining generative AI - not an application but a languageIndico Data's role in the insurance industry - the data problemProgrammed with the user in mindSpecialising in commercial insuranceIndico Data’s decision to enter the UK market - and off-siding with some football anecdotes If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify why capturing the right data as quickly and as accurately as possible is significant in insurance, to drive correct decision makingExplain the term hype cycle and what this means in terms of generative AISummarise what companies have to focus on when entering a new market If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 292 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Marty Smuin, CEO: Arturo: Protecting against assuming unsustainable risk (291)
Feb 25 2024
Marty Smuin, CEO: Arturo: Protecting against assuming unsustainable risk (291)
Arturo is a property intelligence company which combines multispectral imagery, geographic data and customer portfolio insights with machine learning models in a single platform. A lot has developed in property intelligence since we last spoke to Arturo on the podcast. Matthew Grant caught up with CEO Marty Smuin about how generative AI is adding a new dimension to property analysis. Arturo knows that it is expensive to be wrong in insurance. Find out how Arturo is aiming to tackle relying on outdated public records, incomplete tax assessor data and more in this episode. Key talking points include: Using third-party data to reveal greater insightsDriving innovation - Smuin’s background in technologyPartnering with Suncorp in Australia The power of high-resolution data in underwriting property - how Arturo is tapping into new sources of dataThe impact of generative AI on property risk assessment For more information on Arturo and how they can help, you find more information about the platform here and reach out to book a demo here. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe the methods Arturo uses to make property intelligence more accurate to improve the claims processSpecify how changing climate and weather patterns have a direct effect on property analysisIdentify ways in which generative AI is developing and innovating property risk assessments If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 291 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Tim Rayner, CEO: Verisk Specialty Business Solutions: Innovation in the London Market (290)
Feb 18 2024
Tim Rayner, CEO: Verisk Specialty Business Solutions: Innovation in the London Market (290)
Robin Merttens is joined by CEO and President of Verisk Specialty Business Solutions (VSBS), Tim Rayner. The discussion covers VSBS’s acquisitions such as Rulebook and Whitespace for a broader digital ecosystem, and the challenges of decision-making and procurement in the London market.  Key talking point: Growth and opportunities in the specialty marketAcquisitions and the role of Whitespace and RulebookThe impact of London Market modernisation on VeriskThe importance of providing solutions rather than productsA challenge to the market to innovate If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how the London Market operates and how it can subsequently modernise its processesExplain what an acquisition is and why they are important for a companyIdentify the opportunities for change in the specialty market If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 290 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
John Mullen, President and CRO: Guidewire: A view from the top (289)
Feb 11 2024
John Mullen, President and CRO: Guidewire: A view from the top (289)
Since its start in 2001, the insurance platform provider Guidewire has grown to be used by more than 540 insurers in 40 countries. Guidewire's President and Chief Revenue Officer, John Mullen, spoke to Matthew Grant about the company's journey as it continues to grow, the climate of the insurance industry and what are the driving forces of innovation in the company. Key talking points: Why standardisation of critical functions is important in the upcoming yearHow insurers can find ways of being innovativeCollaboration - working with other corporatesThe value of experimentationSupporting InsTech’s New York Event in March If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify how community and collaboration can help generate innovation in insuranceIdentify the ways insurance can develop and change in the futureSummarise the role of technology in insurance  If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 289 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Adrian Coupland, Head of Sales: Earnix: Agile pricing for a world of change (288)
Feb 7 2024
Adrian Coupland, Head of Sales: Earnix: Agile pricing for a world of change (288)
In this mid-week special, Matthew Grant speaks to Adrian Coupland at Earnix, a software provider to global insurers and banks. They discuss how the nature of risk in the insurance industry is rapidly changing, presenting new challenges in areas like motor pricing and supply chain management. The podcast ends with a discussion about Earnix's new product 'Underwrite-It' aimed at changing the underwriting process. Key talking points: What challenges are Earnix solving for the insurance industryChanges to the auto insurance sector - increasing repair costs and the impact of pricing regulationUnderwrite-ItTM - an automated underwriting platform If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe reasons for challenges in the motor insurance industryExplain the role of technology in enabling business users to make pricing changes quickly.Identify the impact of regulatory reforms on insurance pricing If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 288 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
January news - $73 million funding, ships, war and thunderstorms (287)
Feb 4 2024
January news - $73 million funding, ships, war and thunderstorms (287)
After the popularity of our first episode, InsTech is back with another analysis of what happened in insurance in the past month.  If you are curious to know what is going on behind the news items you read about in insurance or technology - we’re bringing together experts, founders, insurers and some well know figures to tell us the news items that are capturing their attention – and why. Matthew Grant CEO of InsTech is once again joined by Nigel Walsh, Managing Director, Insurance, Google Cloud US, alongside Martha Notaras, Managing Partner at Brewer Lane Ventures and Charlotte Halkett, Senior Consultant at Milliman.  In addition to this week’s discussion, we have a special feature with the Co-founder and CEO of hyperexponential ​Amrit Santhirasenan as he discusses with Matthew the completion of their Series B funding round.  The news we’re discussing this week: Raising $73 million USD: record funding for hyperexponential in Series BKicking up a storm - how is property insurance changing as a result of climate changeCargo and geopolitics - how marine insurance is affected by political instability across the world If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. In collaboration with Google Cloud, InsTech is hosting an event in New York. We are calling all US insurers, Brokers, and MGAs to join us and discuss the future of underwriting. Supported by Cytora, hyperexponential, Guidewire and Kroll, register now. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify how insurance technology companies secure funding from investors and venture capital firmsExplain how insurance can help provide solutions for circumstantially difficult eventsIdentify how geopolitical crises can affect cargo and transportation If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 287 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Sarah Woolliscroft & Wayne Calderbank: Synergy: Passionate about claims management (286)
Jan 28 2024
Sarah Woolliscroft & Wayne Calderbank: Synergy: Passionate about claims management (286)
In this episode, Matthew Grant sits down with Sarah Woolliscroft, Group Head of Operations & TPA and Wayne Calderbank, Group Data and Performance Director at Claims Consortium Group (CCG) for an exploration of the importance of technology in the claims industry and CCG's journey into the world of artificial intelligence. Synergy originated as a solution developed internally by CCG to enhance its claims management processes but has evolved since its launch into a platform that streamlines the claims handling process to support customer service and business performance. Key Talking Points Include: The role of technology in the claims industryThe significance of passion and shared goals within an organisationHow measurable goals and targets within a platform can add valueThe benefit of understanding the nuances of customer communicationWhere Synergy is focusing its AI efforts next If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how technology continues to shape and improve the claims management processOutline how generative AI can be leveraged to analyse customer sentimentIdentify the significance of measurable goals and shared passion within an organisation in achieving business targets If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 286 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
James Orchard, CEO: QBE Ventures: Driving strategic value through corporate ventures (285)
Jan 21 2024
James Orchard, CEO: QBE Ventures: Driving strategic value through corporate ventures (285)
This week James Orchard, CEO of QBE Ventures, joins the podcast and discusses the shift in insurers' appetite for innovation, partnerships with startups, and the importance of collaboration in achieving strategic goals.  The conversation covers how QBE Ventures is making strides in data and AI, resilience, and growth in emerging markets, with interesting prospects for cyber coverage and embedded insurance. James also reveals his predictions for 2024, foreseeing consolidation and challenges in investment as well as a focus on AI and strategic partnerships.  An immensely packed episode, for everyone curious about how investing and insurance intersect. Key talking points: Exploring QBE Ventures and its investment strategyThe strategy and focus of QBE VenturesThe challenges and opportunities in the insurtech spaceHow QBE can become a start-up partnerUsing AI for resilience What QBE looks for - the culture of collaborationCoalition of the willing Predictions and expectations for 2024 in insurtech As well as hearing about QBE Venures, Matthew and James touch on innovation from Cytora, Sixfold, CGG, GeoSmart Information, Tensorflight, Geosite, Beazley, Chaucer, Tokio Marine, hyperexponential, The Demex Group, and Clara Analytics. To listen to Cytora's podcast with Andrew Horton, QBE Insurance's Group CEO, click here. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify the potential developments and challenges the insurtech community will face in 2024Define what resilience can mean to a company from a strategic perspective, and how investors can help support this Identify what traits an investor looks for in a company  If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 285 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Garrett Koehn, CRC Brokerage & Gordon Wintrob, Newfront: Brokers using generative AI today (284)
Jan 14 2024
Garrett Koehn, CRC Brokerage & Gordon Wintrob, Newfront: Brokers using generative AI today (284)
This week, we return with Henry Gale as he caught up with Garrett Koehn, President of CRC Brokerage, and Gordon Wintrob, Co-founder and CTO of Newfront. The discussion covers the potential of generative AI for insurance brokers, with real-world examples of brokers using AI right now. Garrett and Gordon talk about how generative AI can improve the customer experience and discuss which AI solutions are better to build or buy.  Listen to this episode to find out more about how “we are all going to become tech companies”. Talking points include: Exploring the use of AI in insurance brokerage - real-world examplesUsing AI to direct risks to the underwriters most likely to write itHow brokers using generative AI helps underwritersUsing AI to spot gaps in coverage from contracts with insurance requirementsThe future of jobs in the insurance industry - supercharge your professionalsUpdates on insurance and AI start-ups you should know If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Define how generative AI can be included in workflow processes for brokersSpecify how generative AI is currently being used in insurance, and where it could be developed and expandedList the positive and negative aspects of developing your own AI software as opposed to adopting a third-party provider If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 284 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Colville Wood & David Fearne: Cognizant: The power and surprises of generative AI in practice (283)
Jan 10 2024
Colville Wood & David Fearne: Cognizant: The power and surprises of generative AI in practice (283)
Cognizant is a global professional services company helping companies across different industries with generative AI.  Henry Gale is joined this week by Colville Wood, Chief Technology Officer for Insurance (UK&I and EMEA) and David Fearne, Global Director of Generative AI at Cognizant. The discussion covers how Generative AI has the potential to automate manual tasks, optimize processes, and provide valuable insights for underwriters in the insurance industry. Cognizant encourages companies to start exploring the possibilities of generative AI and see how it can improve their operations. Key talking points include: Generative AI in the workplace - accelerator and assistantData, privacy and security considerations Helping underwriters do their work betterThe key to successful implementation is balance If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify how Generative AI can help streamline workflows in insurance, particularly for underwritersSummarise what you need to take into consideration before implementing Generative AI into the workplaceSpecify examples where insurers could implement Generative AI to accelerate their processes If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 283 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Jamie Crystal, CEO & Co-founder: MIC Global: Simple microinsurance for everyday risks (282)
Jan 7 2024
Jamie Crystal, CEO & Co-founder: MIC Global: Simple microinsurance for everyday risks (282)
In our first podcast of 2024, Jamie Crystal, CEO of MIC Global, discusses with Matthew Grant their aim to close the insurance protection gaps by offering insurance products tailored to the needs of underserved individuals, including income protection, identity theft protection, and incident coverage.  MIC uses a business-to-business-to-customer (B2B2C) model and all of its products are embedded within other platforms or services. MIC offers insurance products in various forms including embedded insurance methods, aiming to make the process simpler and more relevant to everyday life. Crystal highlights the company’s partnerships with brokers, digital platforms, and other insurance companies to distribute their coverage. The need for these products is global, Crystal insists, and not limited to specific demographics or regions. Key Talking Points Include: Understanding the concept of microinsuranceThe problem MIC is solving - access to affordable productsThe role of embedded insuranceThe future of MIC and the insurance industryClosing the insurance protection gap If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Visit MIC Global here. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain what is the insurance protection gap and how it can be remediedSummarise how an embedded insurance product operates and how it can help consumersIdentify key industries where there is an under-insurance problem and why that is the case If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 282 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Partners’ Chat - Storm clouds and silver linings (280)
Dec 29 2023
Partners’ Chat - Storm clouds and silver linings (280)
This Christmas Eve, we bring to you our last Partners’ Chat of the year. Robin Merttens and Matthew Grant reflect on the year and the developments we’ve seen in insurance, particularly those set to define the industry in the next year. As always there are things to celebrate, and some things to be grumpy about. Talking points include: Our increasing understanding of what can or cannot be automatedM&A and MGAs - how they fared this yearRecognition of interdependence in insuranceWar exclusions - what are they and why were they relevant in 2023?The data in the hands of risk managers - how can we use it?What to do when there is no capacity availableLove for wines If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain what Smart Follow is in insurance, particularly its evolution in algorithmic underwriting practicesIdentify the positives and negatives of collaborations and acquisitions in the insurance industrySummarise the importance of the untapped potential of Risk Manager data, and how practices can change to accommodate the data If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 280 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Bas de Goei, Director of Growth Marketing: Instabase: The AI application platform for unstructured data (279)
Dec 17 2023
Bas de Goei, Director of Growth Marketing: Instabase: The AI application platform for unstructured data (279)
Instabase offers technology solutions to extract information from unstructured data and automate processes. This week Matthew Grant speaks with Bas de Goei, Director of Growth Marketing at Instabase about how generative AI is helping the insurance industry tackle its pain points, and specifically “give people time back to do things that are uniquely human”.  To find out more about how Instabase can specifically help you, visit the AI Hub where you can trial various data extractions from your own documents. Key talking points: Upside down startup - the beginning of Instabase and its journey in insuranceThe proof is in the statistics - listen to Instabase’s case examples.Why democratising automation is important.Where will generative AI go next? The potential for collaboration. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain the importance of changing and adapting a business model to operate successfully and cater to the insurance marketDescribe the impact automating and integrating AI into underwriting workbenches can have on a company and its growthSummarise some of the methods AI is being used in the insurance sector and how this can evolve in the future If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 279 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.