Two by Two

The Ken

The Two by Two podcast is a premium business podcast from The Ken that investigates, discusses and breaks down the most important business stories around you. Hosted from The Ken's newsroom by business journalists Rohin Dharmakumar and Praveen Gopal Krishnan, Two by Two will feature guests and experts from across the industry and academia to talk about issues no one else is talking about. read less
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Episodes

Private coaching is eating away at schooling(Highlights only)
2d ago
Private coaching is eating away at schooling(Highlights only)
12 years of schooling is losing out to private coaching as entry into India’s colleges gets increasingly centralized via entrance exams.  School education is a fundamental right in India. An average Indian child spends 10-12 years in schools. And for most parents and families, the money they spend on educating their child is one of the largest over time.And yet, school education is slowly becoming (or perhaps being made) irrelevant in the next step that comes after that: college.The schools-exams-college “chain” is broken. Perhaps because it is now the schools-private-coaching-exams-college chain. And your school education is not going to cut it for you to make the cutoff as millions line up to clear the exam every year.Private coaching is how you manage to get into the school and your actual schooling is just a condition you have to fulfil to sit in for the exam. It plays no part in preparing you for the entrance exam.Private coaching, estimated to be a $25 billion industry by 2025, is becoming the determinant of a good quality education. Not schooling. Thus, as entrance exams get centralized, and private coaching becomes the most reliable way to clear them, the results are only accentuating numerous privileges and biases, including central boards like ICSE/CBSE, bigger cities, boys, and families with higher incomes.12 years of schooling – one of the biggest spends for families – is becoming disconnected from college education and jobs.And to discuss this, hosts Rohin Dharmakumar and Praveen Gopal Krishnan were joined by three guests.Maheshwer Peri, the founder and CEO of Careers 360, a company that helps hundreds of millions of students each explore career plans. Mahesh has been an investment banker with SBI Capital Markets, then was with the Outlook group for 17 years, including heading it for more than 10 years.Sumeet Mehta, Co-founder and CEO, LEAD Group. LEAD Group offers school edtech solutions across 8000 schools in India, which in turn touch 3.5 million+ students.Nitin Pai, our third guest and the co-founder and director of the Takshashila Institution,  an independent think tank and school of public policy based in Bengaluru.Additional references:How fair are entrance exams?Welcome to episode six of Two by Two, The Ken’s weekly podcast that asks the most interesting and often uncomfortable questions on topics we all want to know more about. And we do that through the lens of a 2×2 matrix!You can listen to the full conversation on The Ken App or Apple Podcasts.This episode of Two by Two was produced by Anushka Mukherjee. Hari Krishna is the lead writer and researcher for this episode. Rajiv C N, our resident sound engineer is the audio producer.You can also sign up for the Two by Two newsletter for free. Each week you’ll get to read a “storified” version of that week’s episode.Write to us twobytwo@the-ken.com and tell us what you think of the show.Please rate, share and follow us on your favorite streaming platform. It helps more like-minded people like you to find out by Two by Two.
Is Zepto a gold medallist or a bronze medallist? (Republished FULL Episode)
5d ago
Is Zepto a gold medallist or a bronze medallist? (Republished FULL Episode)
We have unlocked the full and unedited subscriber version of episode three which we released on August 1 for Premium subscribers of The Ken. Now you can stream it wherever you listen to your podcasts for free for a few weeks. In 2021, as the pandemic still raged on and we washed our vegetables and supplies before consuming them, a young delivery startup promised that you can get all your groceries – everything you need – delivered right to your doorstep. In 10 minutes. This was pretty crazy, back then. Zepto was written off as an ambitious, overhyped startup run by two founders who had barely outgrown their teenage – by competitors and experts alike. In 2024, Zepto has now raised $1.2 billion in venture capital, with a valuation on $3.6 billion. Everyone was wrong about this little startup, which seems to have achieved something that retail brands only dream to: changing consumer habits. 10-minute delivery is now the norm – so much so that the likes of the good old retail giants Dmart and Reliance Retail are scratching their heads. Even Flipkart and Amazon are scuttling about, trying to crack the hyperlocal delivery space. Who would’ve thought Zepto would be the company to set the cat among the pigeons? It’s not random, though. Zepto has tapped into specific advantages – categories, space, speed. And it certainly has timing to thank. All of these aspects have come together serendipitously for Zepto, but the real question is: does it pose a real threat to India’s largest retail brands?And if it does, what will they do to stop Zepto?In this episode of Two by Two, hosts Rohin Dharmakumar, CEO of The Ken and Praveen Gopal Krishnan (PGK), COO of The Ken speak with guests Seetharaman G and Arvind Singhal to break down how exactly Zepto managed to surprise everyone, and what this means for the e-commerce space, going forward.About the guests:Arvind Singhal is the founder of Technopak Advisors, a 30 year old management consulting firm best known for its insights on retail and consumer goods. Arvind is an absolute expert on all things retail, with 30 years of hands-on experience advising the most prominent retail companies in India and abroad.Seetharaman G is The Ken’s deputy editor and lead writer on all things retail, FMCG and e-commerce. He’s reported on quick commerce as well as large retail brands in India week after week in Trade Tricks, the Ken’s paid newsletter on retail. This is Two by Two, The Ken's weekly premium business podcast – we like to call it your own personal investigative brain. New episodes released every Thursday morning.You can also subscribe to the Two by Two newsletter for free here.Write to us at twobytwo@the-ken.com with your suggestions and what you thought of the episode.
Google Pay: Big. Successful. Vulnerable. (Highlights Only)
29-08-2024
Google Pay: Big. Successful. Vulnerable. (Highlights Only)
Google Pay is India's second largest UPI app with a market share of 38%, with 500+ crore transactions a month. It’s one of the world’s mightiest companies, and yet, we argue that it’s possibly in a vulnerable, strange position. By this, we don’t mean that it will disappear overnight, but that all kinds of competitors are coming for it. Already it’s market share has declined from 44% to 37%. It’s an outpost of an empire that’s fighting a global war. And most importantly, the first wave of UPI is over, and the second phase is starting. UPI itself is changing and going through some transitions, and there are questions on whether signs that Google Pay won’t be able to keep up.Joining hosts Praveen Gopal Krishnan and Rohin Dharmakumar in the discussion were two guests with incredible experience in the area of UPI and payments – Abhishek Madan, Vice President of Product at Paytm and Vasisht S Ravichandran, COO at Pop, a new UPI app which is inverting the way we’re looking at UPI and commerce. Vasisht previously also had a stint at Flipkart where he was Senior Director of Customer Loyalty and Retention before leaving Flipkart to start Pop.And while the conversation was centered around Google Pay, the discussion also went in the direction of understanding the infrastructure on top of which most of India’s most valuable fintechs are built upon – UPI.This episode of Two by Two was produced by Anushka Mukherjee. Hari Krishna is the lead writer and researcher for the episode. Rajiv C N, our resident sound engineer is the audio producer.P.S. The Ken podcast team is looking for a talented podcast producer and an audio journalist. If you fit the bill or know someone who does, you can apply here.[You can listen to the full episode on The Ken’s app or on Apple Podcasts, with a paid subscription! You can, of course, still listen to a 30-minute free version of this episode on Spotify, Apple Podcasts, Amazon Music or wherever you get your podcasts]We’re a new podcast so help spread the word about Two by Two by taking a few moments to leave a review and sharing this episode with your friends. Also, follow the show to keep up with the latest episodes. We release new episodes every Thursday.Subscribe to the Two by Two newsletter for free here. You'll get a storified version of each week's episode and get to participate in The Ken's subscribe-driven initiatives.You can also reach out to us at twobytwo@the-ken.com.
Is the golden era of the (software) engineer over? (Highlights Only)
22-08-2024
Is the golden era of the (software) engineer over? (Highlights Only)
Software engineering careers used to be a ladder. You studied for 4 years, got a job as a fresher, and could virtually take for granted a steady career filled with learning opportunities, salary hikes, and role promotions.  In fact being an engineer was so cool that we mocked MBAs and MBA-types – “suits” – for their desperation to find that elusive technical co-founder. The one who would translate an idea (common) into code and products.Except, that’s increasingly not true.An NYT story published earlier this week put it best.“I have a pretty good sense how fast the progress that students should make in a semester should be,” he said. “In 14 years, I’ve never seen students make the kind of progress that they made this year.”And he knew exactly why that was the case. For the first time, Mr. Ammirati had encouraged his students to use generative artificial intelligence as part of their process — “think of generative A.I as your co-founder,” he recalled telling them.Many AI chatbots are fully capable of writing code now. So your technical co-founder could be an AI?Where does that leave engineers? Are we staring at the end of the golden era for engineers?Welcome to episode six of Two by Two, The Ken’s weekly podcast that asks the most interesting and often uncomfortable questions on topics we all want to know more about. And we do that through the lens of a 2×2 matrix!Earlier this week, Praveen Gopal Krishnan, my co-host, and I met with Amod Malviya, co-founder of Udaan and the former CTO at Flipkart, and Kailash Nadh, CTO at Zerodha*.Both Amod and Kailash have been programmers and engineers for over two decades now. They are also both deeply in love with their craft. Naturally, they are passionate about engineering and have strong views on its future.[You can listen to the full episode on The Ken’s app or on Apple Podcasts, with a paid subscription]Additional Reading:Computational Thinking by Jeannette M. WingThe Art of Doing Science and Engineering by Richard HammingThis episode of Two by Two was produced by Anushka Mukherjee. Hari Krishna is the lead writer and researcher for this episode. Rajiv C N, our resident sound engineer is the audio producer.Please rate, share and follow us on your favorite streaming platform. It helps more like-minded people like you to find out by Two by Two.*Zerodha’s perennial fund Rainmatter Capital is an investor in The Ken.
Swiggy needs to reclaim its past glory(Highlights Only)
15-08-2024
Swiggy needs to reclaim its past glory(Highlights Only)
The Swiggy of 2024 is a shadow of its former self. Boxed in by younger, nimbler and hungrier competitors from all sides, it has been defending itself for so long that it seems to have forgotten how to play offense. It wasn’t always like this. Swiggy used to define innovation, product chops and “Bengaluru cool”. In many ways it pioneered food delivery in 2014 after pivoting from a courier service. Zomato, originally a restaurant discovery company, got into food delivery a year after Swiggy. It may have started as a late follower, but today Zomato’s market share in the food delivery space is estimated at 56-57% by Goldman Sachs, with Swiggy in second place. Then there’s quick commerce. In 2020 Swiggy was the first to launch a quick commerce grocery business, which we now know as Instamart. Zomato meanwhile bought Blinkit and rapidly integrated and scaled it across India. Once again, it would go on to beat Swiggy in market share. Blinkit is estimated to have a 46% market share, followed by Swiggy at number 2. Underpinning all of Swiggy’s business were its apps and products, long considered the gold standard of user experience and design. They were slick, intuitive, fast, and fun. But Swiggy’s apps today are a haphazard and constantly changing collection of sub-products, menu items, offers and distinct sections. How did it come to this?This week on Two by Two, hosts Rohin Dharmakumar and Praveen Gopal Krishnan discuss Swiggy with Arnav Gupta, the Director of Engineering at Jio Cinema, and Deepak Shenoy – the co-founder and CEO of Capitalmind*. Arnav, who used to lead product and engineering for Zomato's consumer apps, explains how product and teams work within a food delivery company. Deepak runs a company handling 2000 crores worth of investments and is a great expert on how the public markets work. He breaks down exactly what the market wants and needs from Swiggy, and what it needs to do to succeed once it goes public.[You can listen to the full episode on The Ken’s app or on Apple Podcasts, with a paid subscription]Additional Reading:Swiggy is at the mercy of Zomato for its IPOSwiggy and Timidity 1,500 stories about India’s complex relationships with Swiggy Instamart, Blinkit, Zepto, and Bigbasket* Both Rohin and Praveen are investors with Capitalmind.---P.S. We're hiring! Our podcast team is looking for an audio journalist and a podcast producer. Apply here.---This episode of Two by Two was produced by Anushka Mukherjee. Hari Krishna is our lead writer and researcher and our resident sound engineer Rajiv C N is our audio producer.What did you think of the episode? Write to us at twobytwo@the-ken.com with your opinions and suggestions.
Delhi pricked the Bangalore bubble (Highlights Only)
08-08-2024
Delhi pricked the Bangalore bubble (Highlights Only)
The conventional wisdom is that Bengaluru is India’s Silicon Valley. It’s the cradle of India’s tech revolution. First there was Infosys and Wipro on the IT services side. Then when startups become cool and hip, the default location to get it all started was also Bengaluru. Take the leaders across sectors, and you’ll see they belong to Bengaluru — Flipkart, InMobi, Swiggy, PhonePe, Myntra, Ola, Amazon, Unacademy, Byju’s…and much more. But of late, it looks like something has changed. There’s now a sentiment that Bangalore is for people who “want to” build startups, but Delhi is for people who build businesses. Delhi companies are the ones who seem to be gutsier, more resilient, and stronger. The list of tech companies that have gone public — Zomato, Paytm, Mamaearth, Infoedge, Delhivery, have one thing in common i.e Delhi. Why is this distance so wide? Do cities really influence businesses that much?Our guests for this episode have stories that might make you agree. Our first guest is Prashant Singh, who’s the Head of Product at JAR, in Bangalore. He’s spent 20 years in Delhi, where he set up his own startup and sold it to Paytm. He’s now in Bangalore, and he’s not convinced that a city can affect a company’s future…but he remembers the early building days of Delhi – a city with a get-thing-done attitude and massive “ops chops.”Our second guest is Arnav Gupta, the Director of Engineering at JioCinema. He has also founded and sold his own edtech startup, as well as led the engineering and product for the Zomato app. Arnav worked in Delhi before VCs pulled him to Bangalore – and now that he’s spent a few years here, he knows what sort of companies only Bangalore can give birth to, and why. Joined by hosts Rohin Dharmakumar and Praveen Gopal Krishnan, our guests discuss the unique cultural context each city adds to a business, why it’s causing a rivalry, and what this means for the Indian startups ecosystem, going forward.[You can listen to the full episode on The Ken’s app or on Apple Podcasts, with a paid subscription]If you like the episode rate us on your favorite streaming platform. Write to us with your opinions and suggestions on twobytwo@the-ken.com
Is Zepto a gold medalist or a bronze medalist? (Highlights Only)
01-08-2024
Is Zepto a gold medalist or a bronze medalist? (Highlights Only)
In 2021, as the pandemic still raged on and we washed our vegetables and supplies before consuming them, a young delivery startup promised that you can get all your groceries – everything you need – delivered right to your doorstep. In 10 minutes. This was pretty crazy, back then. Zepto was written off as an ambitious, overhyped startup run by two founders who had barely outgrown their teenage – by competitors and experts alike. In 2024, Zepto has now raised $1.2 billion in venture capital, with a valuation on $3.6 billion. Everyone was wrong about this little startup, which seems to have achieved something that retail brands only dream to: changing consumer habits. 10-minute delivery is now the norm – so much so that the likes of the good old retail giants Dmart and Reliance Retail are scratching their heads. Even Flipkart and Amazon are scuttling about, trying to crack the hyperlocal delivery space. Who would’ve thought Zepto would be the company to set the cat among the pigeons? It’s not random, though. Zepto has tapped into specific advantages – categories, space, speed. And it certainly has timing to thank. All of these aspects have come together serendipitously for Zepto, but the real question is: does it pose a real threat to India’s largest retail brands?And if it does, what will they do to stop Zepto?In this episode of Two by Two, hosts Rohin Dharmakumar, CEO of The Ken and Praveen Gopal Krishnan (PGK), COO of The Ken speak with guests Seetharaman G and Arvind Singhal to break down how exactly Zepto managed to surprise everyone, and what this means for the e-commerce space, going forward.About the guests:Arvind Singhal is the founder of Technopak Advisors, a 30 year old management consulting firm best known for its insights on retail and consumer goods. Arvind is an absolute expert on all things retail, with 30 years of hands-on experience advising the most prominent retail companies in India and abroad.Seetharaman G is The Ken’s deputy editor and lead writer on all things retail, FMCG and e-commerce. He’s reported on quick commerce as well as large retail brands in India week after week in Trade Tricks, the Ken’s paid newsletter on retail. This is Two by Two, The Ken's weekly premium business podcast – we like to call it your own personal investigative brain. New episodes released every Thursday morning.[You can listen to the full episode on The Ken’s app or on Apple Podcasts, with a paid subscription]
2. Why has all the excitement and disruption gone out of startups? (Full Episode)
25-07-2024
2. Why has all the excitement and disruption gone out of startups? (Full Episode)
Startups used to be the promised land where ambitious, young people spent their time doing exciting, ground-breaking and challenging work. And why not? Back in the day, startups promised to change the way business was done.Ideas became organizations, and pulled in people who threw away cushy jobs for the thrill of building something fun and interesting. They moved cities and changed their lives to fulfil their aspirations of being a part of something big and having real impact – as opposed to a cog in the wheel.But lately…all of these exciting organizations seem to have hit a wall. In some cases, they’ve settled down and become boring companies – for whom innovation and excitement aren’t what they’re chasing anymore. Incentives aren’t lucrative anymore and the mission doesn’t seem that clear anymore.And how have the disruptors settled down?The same edtechs that said they will disrupt the old-world coaching institutes seem to have become them. The lucrative careers at startups which promised asymmetric growth with more than 100% hikes are no longer a reality – most startups under a cash crunch, scaling down and laying people off.On top of it we seem to be living in an age of duopolies, which is never a good sign, for customers or for disruption. And the truth about the market not being as large as said on the outset seems to be settling in. Even if the market is not as big as promised, it did grow at an alarming pace – and then, the regulators decided to step in to make sure customers aren’t cheated, making life much harder for the startups. In this episode of Two by Two, hosts Praveen Gopal Krishnan (PGK), COO of The Ken and Rohin Dharmakumar, CEO of The Ken speak with guests Ashish Sinha and Prof. Sourav Mukherji, to understand what has changed in the last 10 years – and what does the future hold?About the guests:Ashish Sinha is an experienced product manager and also the founder of NextBigWhat, one of India’s oldest digital publications chronicling stories about products, technology and startups from India. Ashish used to work as a Product Manager at Yahoo back when it was still fashionable to.Our second guest is Professor Sourav Mukherji, who teaches Organizational Behavior at IIM Bangalore. He’s also the Dean of Alumni and Development, and has worked at organisations like BCG, Oracle and IBM before joining IIMB as a faculty.(Fun fact: Prof. Mukherji taught PGK when he was doing his MBA at IIM Bangalore. So it’s a full circle moment for him to have his professor be a part of a discussion he is leading)Welcome to Two by Two—A premium business podcast from The Ken.----------We have a 2x2 puzzle for you this week as well.In this week’s puzzle, the X-axis goes from startups on one side to big companies on the other side. What should the Y-axis be here? What can we put on the Y-axis that will bring out the tension of what one stands to gain and lose when going from startups to big companies?Write to us with your answers on twobytwo@the-ken.com.If you liked listening to the episode do let us know by rating the show wherever you listen to podcasts and share it with people who would enjoy it.P.S. Don’t worry we’re still going through the responses for the first puzzle, we’ll be back with the winner next week.
1. Will Flipkart become PhonePe before PhonePe becomes Flipkart? (Full Episode)
18-07-2024
1. Will Flipkart become PhonePe before PhonePe becomes Flipkart? (Full Episode)
Welcome to the first episode of The Ken’s brand new premium business podcast: Two by Two!In this episode, hosts Rohin Dharmakumar, CEO of The Ken and Praveen Gopal Krishnan, COO of The Ken, sit down with Professor R. Srinivasan and Srikanth Rajagopalan to discuss Flipkart and Phonepe – both owned by the American giant Walmart – are stepping over each other’s toes in an effort to create more avenues. Why? Of course, to bring in revenue and strengthen their bottom lines. Flipkart is trying to make its mark with its payments app Supermoney and PhonePe is trying to have a crack at hyperlocal delivery with Pincode. But why wade into unfamiliar waters?Both Flipkart and PhonePe and Flipkart have their reasons. For Flipkart, their market isn’t growing as fast as it used to and PhonePe – even with its billions of transactions – isn’t able to make money off of it. Because UPI is a public good and should not be monetised. So, naturally, they are looking at places where opportunities lie. And both want what the other has.And therein lies the conflict.And what better way to plot this conflict but on a 2x2 – which represents the purest form of a conflict. In fact, each episode of the Two by Two podcast will feature an important story investigated and discussed and visualized as a 2x2 matrix.You can think of Two by Two as your personal investigative business brain!In our very first episode, you’ll hear the speakers discuss how Flipkart and PhonePe are gradually moving in each other’s directions too. When the overall market is only so big, niceties like staying out of your siblings turf is, well, impossible.So, the question we wanted to ask is, where do these two giants, advancing into each others turf, meet? Where do the sparks fly?And might they collide?About the guests:Prof. R Srinivasan teaches Strategy at Indian Institute of Management Bangalore (IIM-B). He has been teaching strategy for over a quarter of a century, and for the last decade focused on studying platform business models. He also leads IIM-B’s Centre for Digital Public Goods (CDPG).Srikanth Rajagopalan is the CEO of Perfios Account Aggregation and runs Anumati - one of the earliest startups in the Account Aggregator space. In a career spanning nearly 30 years Srikanth has worked at FMCG companies, tech startups, global credit card giants, telecom and cloud computing.And don’t miss out on the puzzle, here it is: The X-axis goes from full WFH on one side to full WFO on the other. What should the Y-axis be? You tell us.Write to us at twobytwo@the-ken.com to let us know what you thought of the episode and of course, your answer to the puzzle.