Numbers for Salon Success with Missy Megginson of Schedulicity [EP:122]

the Hello Hair Pro podcast

08-01-2024 • 51 mins

Mastering the Numbers in Your Business: A Discussion on Money, Metrics, and More.

In this episode, we bring back Missy Megginson of Schedulicity to provide insights on how business owners can pay closer attention to their financial metrics.

Look, we get it: numbers and math aren't always fun and often get put on the back burner due to the creative nature of our industry.

It's time to overcome the fear and embrace the insight that knowing and understanding your numbers provides.

Reviewing numbers from the previous year to plan effectively for the next, understanding the significance of calculated decisions in scaling up a business, and the role of client retention.

Business strategies for salon owners, particularly pricing and the importance of viewing financial reports before implementing changes.

The importance of balancing business goals with client experience and the need to consider key personal business metrics for individual success.

00:00 Introduction and Guest Welcome
00:38 Discussing the Importance of Numbers in Business
01:04 Understanding Your Business Metrics
01:38 The Impact of Seasonality on Business
02:39 The Importance of Tracking Business Numbers
05:56 How to Use Numbers to Guide Your Business Decisions
06:33 The Role of Numbers in Setting Business Goals
06:58 Understanding the Importance of Stable Income
07:15 The Dangers of Making Business Decisions Based on Social Media Trends
08:10 The Importance of Understanding Profit and Loss Statements
10:35 The Role of Numbers in Business Planning
11:47 Understanding the Impact of Numbers on Business Decisions
12:48 The Importance of Understanding Your Business Numbers
15:12 How to Use Numbers to Improve Your Business
15:17 The Role of Numbers in Business Strategy
15:56 Understanding the Importance of Business Metrics
16:57 The Role of Numbers in Business Success
26:40 The Importance of Client Retention in Business
28:36 The Importance of Client Experience
29:02 Understanding Your Client's Needs
29:43 The Impact of Your Service on Client Retention
30:14 The Role of Atmosphere in Client Experience
30:43 The Misconception of Amenities in Client Experience
33:45 The Value of Client Communication
34:52 The Importance of Knowing Your Numbers
35:11 The Pitfalls of Comparing Your Business to Others
35:52 The Importance of Making Your Service About the Client
39:35 Understanding Your Business Metrics
41:16 The Role of Pricing in Your Business
46:35 The Impact of Location on Your Business
49:55 The Importance of Knowing Your Numbers for Business Decisions

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