🎤How does this HR professional strike the perfect balance between human touch and ChatGPT?

Down and Dirty with Dr. T.

01-02-2024 • 34 mins

“It [ChatGPT] will not take our jobs but it will make our job easier,” sums up this HR professional’s stance on the tool.

In this episode of Down and Dirty, we are delighted to feature Sapna Khurana, the current Head of HR at Exotic India. Sapna has over 14 years of experience in HR and is a keen advocate of using AI in HR.


Highlights from the episode include:

  • AI in HR: Sapna is a strong advocate for leveraging AI in HR. She delves into how she incorporates GPT as a virtual assistant in her day-to-day tasks. She shares her thoughts on using AI, including ChatGPT, and discusses alternative options while keeping an eye on industry trends.
  • Tools for Success: She also spills the beans on how she is using programs like iSkillBox and EngageWith to monitor teams, incentivize employees, and track retention and layoffs, all vital components of organizational development and employee engagement.
  • ChatGPT for Efficiency: Sapna walks us through her process of using ChatGPT to streamline research, set context, and save time. It's not just about quick access to information; it's about reliable information from trusted sources. Plus, she highlights its value in script development and workshop facilitation.

Watch the full episode now to find out more about how Sapna is utilizing ChatGPT’s abilities in different areas of her work.

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Chapters:

0:00 - Introduction

4:44 - What does a day in Sapna’s life look like?

7:25 - What is she learning these days?

9:06 - What platforms/softwares does she use for her work?

11:35 - When did she first hear about ChatGPT?

13:17 - How does she use ChatGPT as a virtual assistant?

22:12 - Where does ChatGPT fall short and what does she do to counter that?

25:42 - How else is she utilizing ChatGPT?

27:51 - What advice does she have for HR professionals who are new to ChatGPT?

29:51 - What else would she like to highlight about ChatGPT to her peers?