"Go be amazing you talented human!" is the mantra for success and personal growth at House of Hair in Aberdeen. Founder and Creative Director Lorraine Malcolm shares her story, her passion for making her customers feel good and her team feel empowered comes across loud and clear in this interview with Brenda Hector of ActionCOACH. Its not been a smooth journey but with the support of her network and loyal customers, some of whom have been with her for 20 years, and a lot of grit and determination has built a successful and award-winning salon.