How to Become More Conversationally Intelligent, with Bob Pointer - MS010

Meeting Strategist - Conversations on Leadership & Communication

Jul 10 2019 • 58 mins

My guest on this episode is Bob Pointer. After his retirement as a detective at the City of London Police, Bob specialized in helping professionals increase their conversational intelligence and transform their relationships utilizing science-based techniques.

On this episode, Bob breaks down the rules of effective communication and how leaders and other professionals can apply them in their conversations. We also talk about the role of power in creating a productive conversational climate, how human relationships are built and why trust is the center of everything.

For more information and links related to this episode, please go to the full show notes at

Here are some of the episode’s highlights with timestamps:

  • 3:07 – The art of not asking questions

  • 20:22 – I, Us and We conversations

  • 30:58 – Why sales people should stop selling

  • 39:53 – Winston Churchill and the contextuality of productive power

  • 44:04 – The pseudo-science of body language experts on the internet

  • 53:24 – Why leaders have to be mindful about their conversations

About this podcast

Welcome to Meeting Strategist. On this podcast, Marcel van de Hoef interviews professionals and thinkers from the worlds of investment, business and arts about their approach to business conversations. You'll hear inspiring stories about impactful meetings, while also learning about the strategies, tactics and mindsets these guests rely on to make meetings more constructive.

Marcel is an Amsterdam-based communication advisor and trainer and the curator of the Meeting Strategist blog. His mission is to help senior professionals think more strategically about meetings, ask better questions, improve their listening skills and have more meaningful conversations in business and life. Learn more and stay up to date at