No-code technology is transforming the insurance industry by automating processes and enhancing customer experience. However, it also presents challenges for insurance agents who need to adapt to new technological trends to remain competitive. No-code platforms provide opportunities for agents to improve their sales processes, increase customer satisfaction, and improve business performance. To fully realize the benefits of no-code technology, insurers and technology providers must work together to provide comprehensive training, support, and resources to help agents navigate this transition. The impact of no-code technology on insurance agents is a rapidly evolving trend that is shaping the future of the industry.

Points of discussion:

1. Can you explain the journey of digitalisation in insurance and where we are today with the advent of platforms like low code / no code?

2. How are low-code technologies transforming the insurance industry, and what specific benefits do they bring to insurers in terms of efficiency, speed, and customer experience?

3.  Can you share a real-life example of an insurance company that successfully implemented low-code platforms for digital transformation? What were the key benefits they derived and what was the real impact?

Speaker Bio: Adrit Raha, is the Managing Director, Asia Pacific at CoverGo. He brings with him over 17 years of experience in insurance and tech startups. Most recently, he was the Co-founder and Co-CEO of another insurtech startup Symbo with a focus on embedded insurance. Prior to that, he was the  CEO of health tech startup Vivant and held various leadership roles at RSA & AIG.