Empathy is the new black

Friday Takeaway

May 13 2022 • 12 mins

This week we discuss how this vital skill is so crucial to get right. We ask, do you really know how your team is feeling? What are they really thinking?

Understanding the difference between cognitive and emotional empathy is paramount to increasing the good stuff…..innovation, engagement and inclusivity.

The takeaway? Empathy = positive organisational relationships.