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0:00 Zero trust
0:20 No reason to be social
1:30 Dont criticize or complain
2:58 Talk to people's goodness
4:29 Respect their secrets
6:10 Smile
7:18 Practice talking
9:09 Make them talk about themselves
10:16 Dont forget the basics
11:18 How to win friends & influence people
11:33 React differently during arguments
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