An Inside Look at Baystate Health's Award-Winning Employee Holiday Program

The All-In Employee Podcast

11-10-2023 • 37 mins

On this episode of the C.A. Short Company All-In Employee Podcast, Cheri' Lucas has the privilege of hosting special guests Lynn Boucher and Cathi Furlani from Baystate Health, along with Jimmy Spencer, an account director from C.A. Short.


Lynn and Cathi share their heartwarming story of collaboration and recognition, where Baystate Health partnered with C.A. Short to create a truly exceptional holiday gift program for their 13,000 employees.

The program's success, which boasted a remarkable 90% participation rate, was driven by meticulous planning, seamless execution, and heartfelt appreciation for their employees.


Join us as we explore the behind-the-scenes details of this incredible employee recognition initiative, from personalized cards to customized swag; and discover how effective communication, reminders, and a responsive admin portal made this program a resounding success.


But that's not all! Tune in to hear the heartwarming stories of gratitude and connection that emerged from this program, as employees experienced the joy of recognition, even during a challenging year.


And to add a touch of surprise and celebration, C.A. Short honors Baystate Health with the "2023 Best Performing Holiday Program" award, a testament to the dedication and teamwork that made this initiative shine.


If you're curious about the power of recognition, the ripple effect of employee engagement, and the value of a true partnership, this episode is a must-listen. Join us as we celebrate the incredible impact of recognition at Baystate Health.