According to the Harvard Business Review, job resignations are still up 23% above pre-pandemic levels, and many organizations are short-staffed. When just a few employees resign, their workloads can usually be redistributed among the remaining employees. In fact, many organizations are jumping on the #quiethiring bandwagon and unintentionally burning out their teams just to stay afloat. Today’s guest seems to be in the right place at the right time to help a very important niche in the dental industry. Welcome to The Level Up Leader podcast. I am your host, Michael King. I am an executive coach and founder of Teams.Coach, LLC. I work with C-level leaders to clarify and expand the vision, elevate performance, and elevate their Leadership. On today’s podcast, I am joined by Melissa Brown, the COO of Concierge Elite. Melissa holds a Master of Arts degree in Business Management specializing in Human Resources and several certifications in remote staffing, adult education, and training development. Melissa is a veteran already in the entrepreneur space and is now paving the way in the remote team industry. Everyone, please welcome Melissa Brown to The Level Up Leader podcast. In my conversation with Melissa, she opens up to me about her passion for investing in people. She states that “Great leaders invest in people. Investing in others creates margin and return. No hidden cost. The reason why over 98% population fails to invest is due to one thing and one thing only. Fear.” This reminds me that Fear is the greatest enemy of progress that exists. More times than not, I am found working with a leader that has backed themselves into a limited mindset or stalled the performance of their team because of fear. The return on investment when investing with people is significant. This is one investment that will never give us a bad return. Human Capital is our greatest asset. A special thank you to our featured Artist, Names Without Numbers, for allowing us to use their music. We decided we wanted to feature music that I produced as a music producer...so that’s pretty cool. To find out more about everything we're up to, check us out at Teams.Coach, and don't forget to join our Facebook group at Teams.Coach/LevelUpLeaders/ Source: https://hbr.org/2022/05/3-strategies-for-managing-an-understaffed-team Music by: Names without Numbers www.nameswithoutnumbers.com Where to find Melissa:https://www.conciergeelite.com/ Other links: https://www.linkedin.com/in/melissa-brown-462275232/ https://www.pinterest.com/conciergeelite/https://www.facebook.com/ConciergeElite.17https://www.instagram.com/concierge.elite17/ To learn more about the podcast, please visit: Level Up Leader Facebook Group Teams.Coach Facebook Page YouTube Learn more about your ad choices. Visit megaphone.fm/adchoices