Insurance is an industry where people used to rely on agents to buy policies. But then came PolicyBazaar, which went the Silicon Valley way and got rid of agents. Enter RenewBuy, which took the "Made for Bharat" approach and respected the agents' spirit of entrepreneurship by empowering them. In this conversation, Balachander talks about his decades-long journey in the insurance industry and the unique choices they made while building RenewBuy.
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