Rolando Rosas is the Founder of Global Teck Worldwide, which offers business and office technology for seamless customer communications. In his role, he leads his team to provide insights on e-commerce trends, digital marketplace strategies, and client success metrics. Rolando is also the Founder of CircuitLoops.com, which uses AI to match businesses to the lowest-priced internet service provider. As an entrepreneur, he has founded three startups and hosts the What The Teck? podcast.

Dave Kelly is the General Manager of Global Teck Worldwide and the co-host of the What The Teck? podcast. He holds a bachelor’s in telecommunications management from the New England Institute of Technology, where he focused on the acceleration of networks transitioning from digital IP to support successful business communications. Before Global Teck Worldwide, Dave was the Account Manager at Jabra and the Territory Manager at Polycom.

In this episode…

AI and advancements in e-commerce and digital shopping have emerged seemingly overnight, taking the tech ecosystem by storm faster than many businesses can adapt. Yet these developments took decades to materialize. So how has the internet evolved to its current state, and where is it headed in the coming years?

From dial-up internet and the dot-com bubble burst to the first smartphone, early innovators and adopters rushed to gain market share in the emerging tech space. Companies like IBM, Dell, Lucent Technologies, and Nortel Networks revolutionized crucial infrastructure for PCs and online communication devices, allowing business professionals to work outside of the office. Yet it wasn’t until Blackberry launched the first smartphone that people could connect to the internet from anywhere. This led to Apple, Google, and Microsoft launching disruptive software and devices, making communication and shopping seamless. Now, with AI and TikTok Shop becoming universal, businesses must prioritize the customer experience to stay abreast of these trends.

Join Rolando Rosas and Dave Kelly in today’s What The Teck? episode as they talk about the evolution of technology and the internet. Together, they explain how to leverage AI for data analytics, how leading companies are improving the worker experience, and the demise of early tech innovators.