154: Stop Losing Clients: The No-BS Guide to Preventing Churn

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Time-Stamped Show Notes

• [00:00:30] Introduction to churn and its impact on businesses
• [00:01:30] Detailed discussion on the importance of tracking customer engagement
• [00:03:00] Exploring effective customer engagement strategies beyond basic check-ins
• [00:04:00] The benefits of using exit surveys to gather actionable feedback
• [00:05:00] Summary of how these strategies integrate to reduce churn effectively
• [00:06:00] Closing thoughts on the long-term commitment needed to minimize churn