181. James Taylor, CEO at Particular Audience: How to Grow Your Retail Media Revenue with AI

The FMCG Guys

Aug 14 2024 • 55 mins

The surge of Retail Media, pioneered by Amazon and followed by other Retailers, has changed the Fast Moving Consumer Goods industry forever. A good two years after joining the party, a lot of Retailers (and Advertisers!) are feeling the glass ceiling of one-size-fits-all tech.

In this episode, James Taylor, the CEO of Particular Audience exposes how, through Artificial Intelligence and Machine Learning, Retailers can make a quantum leap in their capabilities, particularly in search, to offer consumers and advertisers a much more personalized experience.

Topics covered:

  • James' journey from investment banking to starting Particular Audience
  • How Retailers have adapted to the Retail Media boom
  • The unresolved issue of the Endless Isle
  • What the likes of Amazon and Walmart are getting right in Retail Media and why other Retailers are trapped in legacy systems
  • Why Machine Learning and AI can be Retail Media gamechangers

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