Pavan Bachwal, Sales Manager Financial Services, Ericsson

Artificial intelligence is having a growing impact on financial services in general, on open banking and in new service opportunities, including AI-driven customer service agents and advanced fraud management systems. At MWC Barcelona earlier this year Ericsson demonstrated its own solutions for frictionless payments and device financing. Robin Amlôt of IBS Intelligence speaks to Pavan Bachwal, Sales Manager Financial Services at Ericsson.