Amy Niego brings over six years of experience as Director of Studies at Centro Norteamericano, where she has demonstrated a passion for employee training, curriculum design, and integrating current language research into teaching practices. With a recent focus on LMS, L&D program design, and eLearning, Amy has expanded her expertise in instructional design, training delivery, and performance analysis. Her successful implementation of new LMS platforms and professional development programs has enhanced both employee and customer satisfaction, fostering a culture of continual learning and professional growth. Amy holds a PhD from the University of Seville, specializing in the evolution of human language, and looks forward to further contributing to the field through ongoing research efforts.