Joining Mark are:

• Scott Bossman
• Landon Harris
• Teria Harris
• Tate Litchfield

Some things they discussed:

• The occasional difficult customer.
• The art of listening.
• The philosophy in dealing with a difficult customer.
• The tolerance for jerks.

The team also discussed their red flags when dealing with a potential customer.

TIP OF THE WEEK

Landon:

It’s a 10-minute video about focusing on the journey instead of the destination.

WANT TO LISTEN MORE?

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