Hospitality: The Doyle Collection’s approach to People and Culture

The Red Cube

28-10-2021 • 54 mins

In this new episode of the Red Cube Podcast, Great Place to Work CEO Cathal Divilly is joined by Alan Smullen, General Manager of The Croke Park Hotel, part of The Doyle Collection group. Together, they discuss The Doyle Collection's People strategy up to now, and how the trust they had banked with their team helped them to face the COVID-19 crisis. Alan Smullen shares lessons learned from these hard times in Hospitality, and the importance of honest communication in difficult times. The duo also gets back to the importance of Culture while navigating through a time of industry uncertainty, and discusses different perspectives on the future of the industry.

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