In this episode interculturalist Miroslava Hristova shares insights into her digital transformation projects and other change programmes. Culture is often a factor, so we hear how she raises awareness and develops intercultural competence for her clients.

3.48 Miroslava Hristova’s story
Her life and work. Bulgaria, Morocco and France. Discovering professional interests in international organisations. The Pizza model of culture.

14.00 Organisational cultures: origins and influences
Leaders, legends, history. The relationship with national culture. Uncovering unconscious cultural influences in Romania.

17.45 The role of leaders in change management
Awareness of leaders. An American company doing business in Europe. How much do leaders recognise cultural issues?

25.18 The day-to-day work of an intercultural change manager
Starting up a new project. Conversations with the most resistant people. Communication, training, coaching, and intercultural awareness.

30.00 Project management and the human aspects of change
Delivering change in harmony with people. Trends in digital transformation. IT and other kinds of change management. Mergers and acquisitions

36.42 How does culture impact change management programmes?
Some typical key issues include time, written commitments and building trust.

47.22 Intercultural training for the inexperienced
Miroslava Hristova's contribution to the Intercultural Toolbox. Engaging students in cross-cultural training, The Villager game simulation. Giving intercultural experience to those who have none.

55.08 A book and contact details
About the book written by Miroslava Hristova. And contact details.

Culture Count

Coming up in conversation at least three times were European cultures, Germany and the USA.Arab countries came up at least twice and the following were also mentioned: Bulgaria, France, Hungary, Morocco, Romania, Saudi Arabia, South Korea, Spain, Sweden

https://www.interculturaltoolbox.org/episodes/culture-in-change-management