Exploring the Impact of 'Cashless Everywhere' Initiative in India

Insurtech Story Podcast

Feb 8 2024 • 20 mins

In the ever-evolving landscape of health insurance, the General Insurance Council has ushered in a transformative era with its ground-breaking initiative, 'Cashless Everywhere.' This innovative move promises policyholders the liberty to choose any hospital for treatment, introducing a cashless facility, even beyond the insurer's network. The General Insurance Council envisions this initiative as a remedy to the financial strain often experienced by policyholders. This podcast delves into the intricacies of this initiative, exploring its potential to streamline the claims process, enhance policyholder experience, and serve as a potent tool in the ongoing battle against insurance fraud.

Points of discussion:

1. How does the 'Cashless Everywhere' initiative by the General Insurance Council of India aims to address the current challenges faced by policyholders when seeking treatment in hospitals outside their insurer's network?

2. How does the 'cashless everywhere' facility plan to alleviate the financial stress on policyholders and streamline the claims process

3. How does the 'Cashless Everywhere' initiative contribute to enhancing trust in the system and creating a more seamless experience for policyholders?

Speaker Bio: Segar Sampathkumar, is the Director for Health Insurance at General Insurance Council of India. Sampath’s appointment at GIC, aims to implement comprehensive changes within the sector, ultimately leading to the establishment of a 100% cashless payment system. Sampath, prior to joining GIC, held the position of Insurance Ombudsman in Chennai for nearly two years and his experience also includes serving as a general manager responsible for the health insurance portfolio at New India Assurance, the largest non-life general insurer in India.