Ep. 38 Are You Playing Tag With Your Customers?

TelecastPH

01-03-2022 • 12 mins

If there's one thing customers in 2022 hate — t's waiting for a resolution to their support issues.

Playing an endless game of email tag because they lead a busy life and aren't available during support hours can be the deciding factor in leaving your brand for the competition.

Customer Experience is the new battleground where companies compete, and if your company or support staff is making your customers wait, then you need to look into other solutions.

They won't stand for it for too long.

So why are customers so impatient these days? And how can you make the changes to meet their demands?

Listen to this episode to find out!

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