Welcome back, Pool Pros, to another exciting episode of the Talking Pools Podcast! I'm your host, Shane, and today we have an intriguing topic on the table. Joining me are our resident experts, Lee and Peter, as we delve into a crucial aspect of customer engagement: the power of customer questionnaires. That's right, folks, we're diving deep into Shane's latest brainchild—the idea to mail out customer questionnaires. In this episode, we'll explore the why, the how, and the potential impact of this innovative approach. So grab your goggles and floaties, because we're about to make waves in the world of pool service and satisfaction. Let's jump right in!
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