In the opening episode of Season 16, I had the pleasure of speaking to Shyam Kesarwani, an industry veteran with two decades of experience in technology and banking.

We discussed how technology has transformed over the years from starting his career in the early 2000s. Key evolutions highlighted included the rise of the internet, AI/ML and cloud computing.

In banking specifically, Shyam noted the shift from solely branch-based services to fully digital and mobile banking. Emerging technologies like blockchain, cryptocurrencies and more recently chatbots like ChatGPT were also explored.

It was fascinating to gain insights from Shyam on his technology journey and views on where industries may head in the coming years. The podcast provided thought-provoking discussion on both the promises and precautions of rapidly advancing technologies.