Welcome to episode five of the all-new, five-part Autocar Business Power List 100 Podcast, produced in partnership with automotive experience platform Keyloop.

Throughout the series, we'll be inviting industry experts to discuss the biggest names, companies and topics outlined in the Autocar Business Power List 100 – a ranking of the 100 most influential people in the automotive industry.

In this episode, Autocar news editor Felix Page sits down with Autocar Business correspondent Nick Gibbs and Keyloop VP Sales for UK, Ireland and APAC Graham Stokes to discuss everything automotive retail – including Keyloop's ongoing mission to create more seamless, personalised and memorable customer experiences, the influence that consolidated groups like Pendragon, Virtue and Sytner hold over manufactures, and how the 'agency' model could change the face of automotive retail for good.

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