The Marketing Society podcast

The Marketing Society podcast

The Marketing Society is a progressive global community of senior marketers. Our purpose is to empower our members to be brave leaders. Since 1959, we have grown into an influential network of more than 2650+ members across our global hubs: London, Scotland, Hong Kong, Singapore, UAE and New York. Our members are mostly senior clients (over seventy per cent) from brands such as ASOS, Barclays, IBM, Disney, HSBC, Mars, Samsung, Unilever and Vodafone. Everything we do is through a brave lens – pushing boundaries, tackling taboos, providing comfortable spaces to have important conversations and building meaningful connections. We speak up, inspire one another, share best practice and discuss the challenges and opportunities we face. We work together to make our industry better for business and better for the world around us. Attend our global programme of events, access the latest thinking online, including over ten years of best practice award-winning case studies. Have your work recognised as part of our Marketing Society Awards and Star Awards competing against the best of the best. Progress your career via professional development like our Marketing Leaders Programme, and get discounted tickets to industry events. Become a member https://marketingsociety.com/join read less
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Episodes

Episode 4: The power of entrepreneurial thinking for brands: Pip & Nut
Yesterday
Episode 4: The power of entrepreneurial thinking for brands: Pip & Nut
In this episode, the fourth in our series on entrepreneurial thinking, we’re exploring one of the six principles of entrepreneurial thinking in more detail- small details, not just big ideas and how one brand in particular brings this to life.  By small details we mean all the brand touchpoints, not just a big idea- it could be copy on pack, the way you respond to a customer complaint letter, a coupon.  All of these touchpoints are a way of bringing a brand to life.  Ruth was joined by Jacqueline Ellis-Jones, Marketing Director at Pip & Nut, a brand has grown to great heights by doing this really wellOur Host: Ruth FittockRuth has almost 20 years experience building brands- from start-up to scale up, launch to acquisition. She’s helped U.S brands (vitaminwater, popchips) launch and scale in the UK and grown brands from scratch here too (Simply Roasted Crisps).  Ruth has recently started a new consultancy- Tomorrow Brands, to help the purpose-driven global brands of tomorrow launch in the UK.Our Guest: Jacqueline Ellis-Jones, Marketing Director at Pip&NutExperienced Marketing Leader with a passion for building iconic brands over 20 years, She’s navigated the ever-evolving marketing landscape, helping brands from all walks of life stand out from the crowd. From household names in baby food like Ella's Kitchen to health-conscious startups like Pip & Nut, Jack has helped fuel their growth with innovative and data-driven strategies.  Her passion lies in uncovering a brand's core essence and translating it into marketing strategies that deliver on the fundamentals of price and placement alongside creating award winning products and campaigns that spark conversations, build genuine connections, and deliver measurable results.---Find out about the latest The Marketing Society events here and if you're not a member yet, what are you waiting for? Find out about how to join here.
Considering the Carbon Impact of Email Marketing with James Gill, Founder at Ecosend
5d ago
Considering the Carbon Impact of Email Marketing with James Gill, Founder at Ecosend
Have you ever considered the carbon footprint of your email activity?  Welcome to the first in our ‘greening your marketing activity’ mini-series!  Did you know that your digital activity has a carbon footprint? Are you aware that there are better choices you can make which mean your marketing activity is greener and more sustainable, without compromising on performance and quality? Well, that’s what we’ll be exploring in the next few episodes.Every organisation will have to commit to decarbonisation targets, regardless of sector or size. When writing our latest book, research identified that behind R&D, marketing has the largest proportion of organisational budget. Therefore, Marketers need to consider their marketing carbon footprint if they are to align with and support their organisations’ sustainability agendas. We wanted to kick this mini-series off with the second most used online channel in the world (after instant messaging) - email. Why, because we send a LOT of emails, over 300 BILLION emails a day and, as well as needing to develop better and more efficient and responsible practices when it comes to our email marketing activity, there is also the practicalities of the carbon footprint to consider. So, we spoke to James Gill, Founder of EcoSend a platform that delivers, ‘Better email campaigns. Fewer emissions.’Join us on this episode as we talk to James about:The concept  of  digital  sustainability  and  how our online  activities  have  a  carbon  footprint.The importance of understanding your email activity and how you can improve it from both a performance and sustainability perspective.What goes on behind the email platforms you use.Improving your email behaviours and practices – professionally and personally.How to drive efficiencies.How EcoSend can make the platform switch as painless as possible.This episode is packed full of insights and practical information which will get your brains whirling, so dive in and get your notebooks ready.For more information about Ecosend - visit https://ecosend.io/And to connect with James via LinkedIn - he’s here https://www.linkedin.com/in/jamesjgill/Another great episode… enjoy.________________________________________________________________________________You’ll find the Podcast on all the usual pod platforms - and also on The Global Player and via The Marketing Society. If you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together.Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.
Think Equal - Leanne Foy meets Lucy d’Abo
18-07-2024
Think Equal - Leanne Foy meets Lucy d’Abo
This month, THINK EQUAL Project Director, Leanne Foy met Lucy d’Abo, workplace culture expert, entrepreneur and public speaker.Together, Leanne and Lucy explore workplace culture, defining important questions, such as; what is workplace culture? Why is it important? And, how can business leaders cultivate a positive workplace culture?  In this episode, Lucy gives real examples from her past and current businesses sharing what it takes to build, manage and perform in the business world with culture at the core. Taking it one step further, this episode's key theme is unconscious bias and the impact it has on workplace culture. We deep dive into how unconscious bias manifests in organisations, how to spot it and why business leaders need to prioritise people, purpose and culture.  Highlights include: The connection between a positive workplace Culture business growthTangible actions business leaders can do to cultivate a great workplace culture Why unconscious bias could be holding your team back from reaching their true potentialThis episode is packed with insights and advice to take your organisational culture to the next level. We hope you enjoy it!A note from THINK EQUAL We are stronger together, than we are alone. And that’s why we want the marcomms industry to come together to make a difference. Every single person who makes up our brilliant industry can make an impact. Want to get involved? We’d love to hear from you. Whether that’s through donating your time on our working committee or putting your hand up to run an event or training session, you may have some suggestions of speakers to add to our speaker library, or have a venue you want to provide for free. Contact us at thinkequal@marketingsociety.com
The Ocean Begins in your Home, with Adam Parker, Re-Founder and CMO, OceanSaver
08-07-2024
The Ocean Begins in your Home, with Adam Parker, Re-Founder and CMO, OceanSaver
Every other breath you take comes from the ocean …How much thought do you give to the products you use to clean your home? We recently took a metaphorical deep dive with Amanda Horn into her love of the ocean as part of World Ocean Day and Ocean Week (in Canada), and how important the ocean and water is to our lives. Following our chat with Amanda, we then we explored toxic free circularity with Paul Arellano Foulkes. In this episode, we continue the theme of caring for our oceans, speaking with Adam Parker over at OceanSaver, a brand on an incredible mission to “save Ocean life from the plastic pollution and harmful chemicals in 28 billion plastic cleaning products created every year.” OceanSaver make plastic-free, plant based cleaning products, and as customers, we can vouch for how good they are! Adam talks about the big picture, how the ocean itself is drowning from overfishing, plastic pollution and harmful chemicals. We discuss the need for solutions and products which do less / no harm and the need and role for us (Marketers), especially those working in the FMCG space, to think about the responsibilities we have and the stories we tell. Adam shares his experience, the approach they take at OceanSaver and the journey they are on to keep making ecofriendly cleaning products accessible, affordable and a no brainer choice for consumers. They also donate 1% of profit for ocean conversation!We love how innovative, creative and vibrant OceanSaver is, so be sure to tune in and, get them on your shopping list, you won’t be disappointed. Kind to wallet and the ocean - and very effective.Tune in to hear us talk with Adam about:How we need to reconnect people with the ocean and keep educating folks on how incredibly important it is to us How to make better product choices more accessibleWorking with the grain of human psychology and behaviourLetting people on auto pilot make more sustainable choicesShowing that sustainable choices are affordable and that people are looking for themThe critical role of retailersWhat Marketers can be doing to support the business case for changeFor more information about Oceansaver - visit https://www.ocean-saver.comView their latest, fun and informative ad - meet Gareth… and enjoy the sea shantyAnd to connect with Adam via LinkedIn - it’s here…Another great episode… enjoy.________________________________________________________________________________You’ll find the Podcast on all the usual pod platforms - and also on The Global Player and via The Marketing Society. If you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together.Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.
The Whole Marketer Ep129 - Grief with guest Lucy Hudson
02-07-2024
The Whole Marketer Ep129 - Grief with guest Lucy Hudson
Episode #129. Understanding grief is the topic of this episode, an area of personal understanding to support ourselves but also others in our care that may be experiencing grief. *Trigger warning: This episode contains discussion around bereavement and loss of a child. A complex and personal process, grief is the intense feeling of loss of someone or something which can manifest physically, mentally and emotionally.   Abby’s guest is Lucy Hudson, Managing Director of McCann Birmingham which is part of McCann Central, the UK’s largest marketing communications integrated agency. Lucy is a WACL Talent Award Winner, mentor and founding member of The Margot Collective, McCann World group’s first female-led consulting collective.  After losing her daughter Poppy to a brain tumour, Lucy is dedicated to talking and writing about the effects of grief, particularly in the workplace. In this episode, Lucy shares her definition of grief and how it becomes a part of you, the impact bereavement has in the workplace, companies making admin and return to work easier, ‘pre-grief’ and understanding all the elements of loss (finance, identity, career, your own health). Plus practical advice for employers to support colleagues.  Host: Abigail (Abby) Dixon FCIM/ICF | LinkedInGuest:  Lucy Hudson | LinkedInThe Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com
Think Equal - Leanne Foy meets Laura Naylor
27-06-2024
Think Equal - Leanne Foy meets Laura Naylor
This month, THINK EQUAL Project Director,Leanne Foy met Laura Naylor, Dubai 92 radio host, MC and public speaker. What is it about public speaking that so many of us find so intimidating? Why do women feel less confident than their male counterparts when it comes to public speaking? If conference speaking, panel moderating or stage presenting fills you with butterflies, this episode is for you.  Laura shares how a shift in mindset could be the key to feeling powerful and positive on stage. Her tried and tested techniques have helped friends and peers embrace speaking opportunities.   In this episode, we explore how perfectionism and fear may be the reason why many women decline speaker opportunities, and why it’s these women we so desperately want on stage. With many corporate event stages lacking diversity, this is a call to female leaders to take to the stage and a call for businesses to support their female talent in this area.  Highlights include: How to develop a confident mindset when presentingThe traits of confident public speakersWhy self belief, authenticity and preparation are your public speaking superpowersLaura’s passion and energy are contagious.It's a wonderful listen, we hope you enjoy it! A note from THINK EQUAL We are stronger together, than we are alone. And that’s why we want the marcomms industry to come together to make a difference. Every single person who makes up our brilliant industry can make an impact. Want to get involved? We’d love to hear from you. Whether that’s through donating your time on our working committee, or putting your hand up to run an event or training session, you may have some suggestions of speakers to add to our speaker library, or have a venue you want to provide for free. Contact us at thinkequal@marketingsociety.com
Toxic Free Circularity and How Degrowth Equals Greater Profits, with Paul Foulkes-Arellano, Founder, Circuthon Consulting
20-06-2024
Toxic Free Circularity and How Degrowth Equals Greater Profits, with Paul Foulkes-Arellano, Founder, Circuthon Consulting
Degrowth equals greater profits – and big disruptions are coming…In this episode we got to talk to the brilliant Paul Folkes Arellano about circularity, and not just circularity, but toxic free circularity. Paul shares his knowledge, insights and experience in a space which plays a significant role in sustainability, business and societal behaviours. Paul share with us how he got into the toxic free circularity space, and shares so many examples of organisations who are doing great things with circularity, and also how collaboration and partnerships are critical to building the business case and turning circularity into meaningful business solutions that can scale.We talked about the need for Marketers to get involved, to get to grips with and understand their product lifecycle assessments by spending time with their R&D teams, and as Paul says it, “sticking your hands in the compost”. A critical part that brings with it a wealth of stories.Paul also talks about degrowth and the fact that degrowth equals greater profits. Circularity drives efficiencies, greater loyalty, less waste and, there is also huge amounts of capital to be gained from waste. This episode left us feeling uplifted and full of motivation and confirmed, once again, why we are such big advocates for circularity.Join us on this episode as we talk to Paul about:The circular economy and toxic free circularity.The opportunities and the business case for circularity.Why Marketers should be spending time in R&D labs to truly understand their productsThe great work being done in circularity and why full product life cycle assessments are imperative for marketers to be part of.The need for more good stories to be shared.The future of sustainability and circularity and long-term planning.For more information about Paul’s work visit Circuthon Consulting.And follow his insights and great conversations via LinkedIn too.A great episode… enjoy.________________________________________________________________________________You’ll find the Podcast on all the usual pod platforms - and also on The Global Player and via The Marketing Society. If you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together.Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.
Episode 3: The power of entrepreneurial thinking for brands: Virgin Atlantic
11-06-2024
Episode 3: The power of entrepreneurial thinking for brands: Virgin Atlantic
This episode is the third in our series on entrepreneurial thinking, that can benefit any brand, whatever the size. In our first episode we looked at the benefits of entrepreneurial thinking and identified 6 principles that can benefit any brand. In this episode The Marketing Society member Ruth Fittock speaks to Head of Clubhouses at Virgin Atlantic, Rami El-Dahshan about one of those principles specifically- customer obsession. We dive into Virgin Atlantic's customer-centric approach and how they deliver personalized experiences in their luxurious lounges and on board their flights. Rami, our guest from Virgin Atlantic, shares how the leadership team, including the CEO, regularly works shifts in the lounges to gain a deep understanding of the customer experience.Discover how Virgin Atlantic empowers their staff to build meaningful relationships with customers and provide exceptional, tailored service without following a strict script. Learn about the company's investment in staff development and their unique culture that encourages employees to be themselves.We explore Virgin Atlantic's differentiation strategy, focusing on providing a luxurious experience with fresh, seasonal menus and an emphasis on the provenance of ingredients. Rami also discusses the airline's commitment to incorporating sustainable practices and providing customers with tangible examples of their brand values in action.Gain insights into Virgin Atlantic's highly loyal customer base and how they foster strong relationships by responding to feedback and engaging in dialogue. Finally, we discuss the company's approach to partnering with innovative, up-and-coming brands to stay ahead of trends and enhance their offerings.Whether you're in the airline industry, hospitality, or any customer-facing business, this episode is packed with valuable lessons on delivering exceptional personalized experiences, empowering staff, and building strong customer relationships. Tune in now and learn from Virgin Atlantic's customer-centric success story!Our Host: Ruth FittockRuth has almost 20 years experience building brands- from start-up to scale up, launch to acquisition. She’s helped U.S brands (vitaminwater, popchips) launch and scale in the UK and grown brands from scratch here too (Simply Roasted Crisps).  Ruth has recently started a new consultancy- Tomorrow Brands, to help the purpose-driven global brands of tomorrow launch in the UK.Our Guest: Rami El-Dahshan, Head of Clubhouses at Virgin AtlanticHead of Lounges at Virgin Atlantic for the last three years. Previously head of UK sales for Virgin and a variety of commercial roles at British Airways.---Find out about the latest The Marketing Society events here and if you're not a member yet, what are you waiting for? Find out about how to join here.
Ocean Literacy - Collective Action for Healthy Oceans and a Stable Climate, with Amanda Horn
06-06-2024
Ocean Literacy - Collective Action for Healthy Oceans and a Stable Climate, with Amanda Horn
The need to reconnect to water and rebrand the ‘Big Blue’…World Ocean Day falls on June 8th and for those who haven’t heard of this event, it’s about “catalyzing collective action for a healthy ocean and a stable climate”. The ocean’s role is one of the most important there is, and, water security is a real concern. But, to make such events successful in reaching global goals and targets around our oceans and water, we have to take notice, understand the challenges we face and importantly, be prepared to take action.We met with Amanda Horn, a brand marketer who fell in love with water and found a deep connection, which as she shares in this episode, changed so many areas of her life personally and, professionally when she turned her passion into a circular business looking to solve problems in the beauty industry, with water at the heart. Amanda is a strong advocate for protecting water, raising awareness of the challenges and opportunities and as she says, ‘rebranding big blue’.Water conservation – Ocean conservation – plastic solutions -  waste - water consumption – they are all connected and we have to take responsibility for them, and more importantly understand the challenges and how our behaviors and choices either speed up progress, or slow it down. When Amanda began her journey to build a responsible brand, she didn’t realise how epic it would be at every single stage. She shares her learnings from the resources needed, commercial understanding, packaging needs, materials sourcing, collaboration and co-creation and what happens at the end of life of her product to make it truly circular. Join us on this episode as we talk to Amanda about:The power of connecting with water and the parallels between humans and the ocean. The importance of ocean literacy in meeting the global goal of protecting 30% of the world’s ocean by 2030.The need to protect water at all costs through increasing our knowledge and conversations around what it is the most important resource we have.The “10 Challenges of the Decade”.How Marketers can make connections through story and emotion as Amanda puts it – “Rebranding the big blue”.Evolving her passion into a circular business – and how understanding every stage of the product lifecycle is critical to not only the product but the story.And here’s a rallying call to action for you, our listener to get involved:World Ocean Day  https://worldoceanday.org/about/ in the lead up to World Ocean Day, explore and see what you can do. Amanda also shares her tips! World Ocean Week https://oceanweekcan.ca/ if you’re in Canada, then you have Ocean Week, which is a public celebration of the ocean from coast to coast.Wherever you are, even if you are nowhere near a body of water, it is connected to your life, so commit to understanding a bit more, raising your awareness and taking steps to be part of the solution.For more information about Amanda Horn and Ocean Literacy, click this link. Enjoy…
The Whole Marketer Ep126 - Burnout with guest Rowan Morrison
04-06-2024
The Whole Marketer Ep126 - Burnout with guest Rowan Morrison
Episode #126. The Burnout Miniseries ep3 – The third episode in our burnout series, raising awareness to the physical, mental and emotional exhaustion that prolonged stress in our profession that cause – and what we can do about it. This episode highlights burnout from a leadership perspective and the pressure to become other people’s version of a leader, not your authentic self. Sharing their first-hand experience is Abby’s guest, Rowan Morrison.  An experienced agency-side leader, Rowan is co-founder and co-MD of Rationale, a strategic marketing communications agency. Alongside her role she coaches women in innovation-led businesses. In this episode, Rowan shares her definition of burnout, her story of burnout accumulating over a year, target-driven stress, the effect of stress on her health, conflict in leadership expectations, boundaries and her processes to empower those in her agency to prevent burnout. Plus her advice for marketers of tomorrow. Host:  Abigail (Abby) Dixon FCIM/ICF | LinkedInGuest:  Rowan Morrison | LinkedInThis episode is sponsored by Tracksuit This episode is brought to you by Tracksuit, the beautiful, affordable, and always-on-brand tracking dashboard that helps marketers answer - is what we're doing working? Making brand tracking accessible and easy to understand, Tracksuit data gives you full visibility on your brand health metrics. Visit  www.gotracksuit.com to start your always-on brand tracking journey. The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com
UNOFFICIAL PARTNER - The Most Valuable Shirt in Sport
29-05-2024
UNOFFICIAL PARTNER - The Most Valuable Shirt in Sport
Football shirts are front page news in England and Germany in the last week, so this is a timely conversation about our relationship with sports jerseys, and the nature of their commercial value.Guests are Mike Fordham and Kylie Bishop.Mike has worked for IMG and the ECB and played pivotal roles in the set up of both the IPL and The Hundred, and was more recently CEO of Rajasthan Royals.Kylie is Head of Sponsorship Valuation at Turnstile, having previously worked at The Boston Consulting Group.A new InTel report from Turnstile puts an independent dollar valuation to three of sports most iconic shirts - Manchester United, Dallas Cowboys, and the Chennai Super Kings. You can download the report here.The conversation also explores the role of winning streaks, star players, and international fan bases in influencing valuation. Additionally, they forecast the changing landscape of sports sponsorship, including the rising significance of women's sports and the strategic implications for new and evolving leagues. What are the lessons for newer sports properties, where team brands are key to the business model and the success of properties such as WSL, LIV Golf, Saudi Premier League and The Hundred. 00:34 The Intricacies of IPL and Global Sports Sponsorship01:03 Unveiling the Most Valuable Shirts in Sports01:18 Exploring the Components of Sponsorship Value03:32 The Intellectual Property Value in Sponsorship08:03 The Global Fan Base: Loyalty and Fluctuations12:31 Comparing Sponsorship Values Across Major Leagues19:04 The Evolution and Future of Sports Sponsorship26:45 Exploring the IPL's Business Model and Sponsorship Dynamics27:41 The Dominance of Media Rights in Sports Revenue28:21 Predicting the Future of Major Sports Leagues30:35 The Impact of Star Players on Sports Franchises33:46 Evolving Player Acquisition Strategies in the IPL35:52 Building Value and Fan Engagement in New Sports Franchises38:53 The Role of Women's Sports in Expanding Brand Value47:07 Unique Challenges and Opportunities in Establishing New Leagues47:53 Reflecting on the IPL's Unique Success and Future ValuationsUnofficial Partner is the leading podcast for the business of sport. A mix of entertaining and thought provoking conversations with a who's who of the global industry.To join our community of listeners, sign up to the weekly UP Newsletter and follow us on Twitter and TikTok at @UnofficialPartnerWe publish two podcasts each week, on Tuesday and Friday.These are deep conversations with smart people from inside and outside sport.Our entire back catalogue of 300 sports business conversations are available free of charge here.Each pod is available by searching for ‘Unofficial Partner’ on Apple, Spotify, Google, Stitcher and every podcast app.If you’re interested in collaborating with Unofficial Partner to create one-off podcasts or series, you can reach us via the...
The Whole Marketer Ep125 - Burnout with guest Alan Trice
28-05-2024
The Whole Marketer Ep125 - Burnout with guest Alan Trice
Episode #125. The Burnout Miniseries ep2 – Continuing our focus on burnout, this episode discusses the experience of a high-achieving marketer who went through burnout and their reflections on preventing it again - for themselves and others in the future. Abby’s guest is Alan Trice, an experienced and passionate senior marketer, having held Head of and Director-level roles within retail, entertainment, sports, lifestyle and fashion organisations such as Puma, Diesel, Coach, IMG, Screwfix and Clarks. Alan currently holds a NED position at the prestigious Mount Kelly school and is a Marketing Society member.  In this episode, Alan shares his analogy of burnout, his experience of how burnout manifested, the lead up over 18months, spotting the signs and how he looks after his wellbeing to prevent in the future. Host: Abigail (Abby) Dixon FCIM/ICF | LinkedInGuest:  Alan Trice | LinkedIn This episode is sponsored by Tracksuit This episode is brought to you by Tracksuit, the beautiful, affordable, and always-on-brand tracking dashboard that helps marketers answer - is what we're doing working? Making brand tracking accessible and easy to understand, Tracksuit data gives you full visibility on your brand health metrics. Visit gotracksuit.com to start your always-on brand tracking journey. The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com
The Whole Marketer Ep124 - Burnout with guest Dr Fiona Crichton
21-05-2024
The Whole Marketer Ep124 - Burnout with guest Dr Fiona Crichton
Episode #124. The Burnout Miniseries ep1 – Understanding burnout through a scientific lens is the focus of this episode, shining a light on the signs of burnout and how it physically and mentally manifests, as we see a rise in unsustainable stress amongst our profession. Burnout is a topic that Abby is passionate about addressing and a fundamental part of burnout prevention is linked to the ‘personal understanding’ pillar or the whole marketer philosophy – the greater we know and understand ourselves, the better we can spot the signs in ourselves and others when we’re starting to burnout. Discussing the science behind burnout is Abby’s guest expert Dr Fiona Crichton, VP of behavioural science at Groov, the workplace science platform on a mission to help 100 million people feel and perform better. In this episode, Dr Fiona shares her definition of true burnout, measuring burnout through cortisol, predictors of burnout, 5 Bs for burnout prevention, burnout vs depression and how leaders can support teams. Plus her career highs and lows and advice for marketers of tomorrow. Host: Abigail (Abby) Dixon FCIM/ICF | LinkedInGuest: Dr Fiona Crichton | LinkedInThis episode is sponsored by Tracksuit This episode is brought to you by Tracksuit, the beautiful, affordable, and always-on-brand tracking dashboard that helps marketers answer - is what we're doing working? Making brand tracking accessible and easy to understand, Tracksuit data gives you full visibility on your brand health metrics. Visit gotracksuit.com to start your always-on brand tracking journey. The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com
The Role of Behavioural Science in Nudging towards Behaviour Change, with Behavioural Scientist, and Author, Patrick Fagan
20-05-2024
The Role of Behavioural Science in Nudging towards Behaviour Change, with Behavioural Scientist, and Author, Patrick Fagan
We’re only consciously aware of 0.0004% of everything around us at once…read that again!Fake news, real news, social media, pickup artists. With all the messages we see and decisions we make every day, have you ever thought about how we are constantly being nudged towards one thing or another? In this episode we explore behavioural science with Patrick Fagan and whilst all communications are design to influence and manipulate in some way, how can we (marketers / communicators) use skill, creativity and influence for good?When it comes to marketing, our role is to understand needs and desires, tune in to what people want and then talk to them about how our products and services benefit them, meeting those needs and desires and helping them to feel a particular way to purchase or engage. But, as we’ve talked about many times on our podcast series, we need to rethink the role of marketing, we need to evolve our stories, drive awareness, educate, shape new behaviours and get people to care enough to want to make different choices, or change behaviours. There is SO much for Marketers to take away from this conversation with Patrick - from frameworks, steps and examples to connecting the dots. It’s a must listen. Tune in as we talk to Patrick about:The nuances of language and how they are orderedNudge theory and Cialdini's 6 Principles of InfluenceTypes of nudges - the most used and the most powerfulWhat we can do as communicators to change behaviours through choice architectureFear messagingCreating campaigns which cut through the noise Finding out about brain’s ‘memory bouncer’For more information about Patrick Fagan, the books he’s written, and the work he does - you can follow him on LinkedIn or visit https://www.patrickfagan.co.uk/Enjoy…
UNOFFICIAL PARTNER - The Buy Side - UBS, MercedesF1 and inheriting Roger Federer
17-05-2024
UNOFFICIAL PARTNER - The Buy Side - UBS, MercedesF1 and inheriting Roger Federer
The Buy Side is our regular series where we talk to brand side marketers about sport and sponsorship.Today's guest is Anneliese Mesilati, Head of Brand Activation and Sponsorships, Americas at UBS, the private banking group and wealth management business.We talk about the brand's extensive sport portfolio and its role within the marketing of the company, which includes the Mercedes Formula One team.Last year, UBS took over Credit Suisse Bank, posing the question as to the future of many big name contracts with sports stars, teams and tournaments, including Roger Federer and the Swiss National Football Team.The Buy Side is sponsored by KORE Software the global leader in engagement marketing solutions. More than 900 brands, venues, and sports organisations trust KORE’s tools and platforms as a source of truth to manage partnerships, assets and measure impact, with real-time insights. Through Sponsorship Management and Evaluation, Ticketing, Fan Engagement, Data Management and Analytics, KORE unites corporate sponsors, properties, and their fans with solutions that help enhance the fan experience, drive smarter decisions, and enable marketing and operations teams to spend time where it matters.Learn more at KORESoftware.com or follow them LinkedIn or Twitter. Unofficial Partner is the leading podcast for the business of sport. A mix of entertaining and thought provoking conversations with a who's who of the global industry.To join our community of listeners, sign up to the weekly UP Newsletter and follow us on Twitter and TikTok at @UnofficialPartnerWe publish two podcasts each week, on Tuesday and Friday.These are deep conversations with smart people from inside and outside sport.Our entire back catalogue of 300 sports business conversations are available free of charge here.Each pod is available by searching for ‘Unofficial Partner’ on Apple, Spotify, Google, Stitcher and every podcast app.If you’re interested in collaborating with Unofficial Partner to create one-off podcasts or series, you can reach us via the website.
Episode 2: The power of entrepreneurial thinking for brands: Lucky Saint
15-05-2024
Episode 2: The power of entrepreneurial thinking for brands: Lucky Saint
This episode is the second in our series on entrepreneurial thinking, or channelling the best of start up energy, that can benefit any brand, whatever the size. In our first episode we looked at the benefits of entrepreneurial thinking and identified 6 principles that can benefit any brand. Today, we’re looking at how one brand has used entrepreneurial thinking to scale and get ahead- The Marketing Society’s Brand Of The Year 2023, Lucky Saint. Ruth Fittock interviews Lucky Saint’s Marketing Director Kerttu Inkeroinen who lifts the lid on her approach to marketing and how Lucky Saint became the UK’s most loved alcohol-free brand. About RuthRuth has almost 20 years experience building brands- from start-up to scale up, launch to acquisition. She’s helped U.S brands (vitaminwater, popchips) launch and scale in the UK and grown brands from scratch here too (Simply Roasted Crisps). Ruth has recently started a new consultancy- Tomorrow Brands, to help the purpose-driven global brands of tomorrow launch in the UK.About KerttuKerttu has worked in consumer goods for over 18 years, starting her career working in both sales and marketing roles with household-name brands of Kimberly-Clark (Kleenex, Andres and Huggies) before moving on to journey through drinks sector: from The Coca-Cola Company leaping into the world of scale up at Union Hand-Roasted Coffee, UK’s leading ethical speciality coffee roaster, leading the brand’s repositioning and launch into consumer markets and going through scale-up journey with the business, before joining Lucky Saint in 2022. She was selected as one of Marketing Week’s Top 100 most Effective Marketeers in 2023 and is a judge for Marketing Week, The Drum and IPA Effectiveness Awards.Find out about the latest The Marketing Society events here and if you're not a member yet, what are you waiting for? Find out about how to join here.