Gaming the Customer Experience


Nov 3 2022 • 22 mins

This week in Centaverse, Sandeep talks to Dr. Sudhir Kale, Founder and CEO of GamePlan Consultants, to find out how AI/ML is complementing customer journeys in the gaming industry and what all goes behind the scenes of creating impactful CRM mechanisms. Lastly, they discuss whether the confluence of crypto and metaverse will be a game-changer.