On this episode of Borne the Battle, we dive into the VA's efforts to make it easier for veterans to access the programs, services, and benefits they've earned. We learn about the VA's phone number, 800-MYVA411, and how it's the organization's "voice front door" to connect veterans with the right person or program. We hear a heartwarming story of a veteran who received assistance from a customer service representative and patient advocate to access the voucher program for the homeless. Our urges listeners who are veterans or have family members who are veterans to enroll in the VA healthcare system and use MYVA411 as a starting point for information and eligibility questions. Overall, this episode highlights the various services and programs offered by the VA and the efforts being made to improve accessibility and assistance for veterans.