Growing Magento store Hampers.com to £14 million a year with Hannah Lia

eCommerce MasterPlan

13-03-2023 • 31 mins

We continue B Corp month chatting to a BIG online retailer who are on well on their way to B Corp Certification.

Hannah Lia is the Operations Director at Hampers.com. They are sellers of hampers and carbon neutral gifts. Founded in 1979 they now sell £14 million of gifts each year via their Magento site, corporate sales and the Amazon marketplace.

In this episode we discuss:

  • Having 40 members of staff to support the eCommerce business
  • Selling to consumers, corporate businesses and Amazon trading
  • How and why they manage everything in-house – from their own warehousing to their fulfilment
  • Operating as a seasonal business, where they turnover £8 million in December out of their total annual £14 million turnover
  • What Hannah’s MBA course taught her about sustainability

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