Welcome to Episode 16 in which Stephen explains that we all have 2 inner drivers - "Senses of Service".  One is to Ourselves and one is to Others.  The key here is that one is dominant - in all of us - and that once we understand this we can use this to better connect and to influence.

You will hear that I regularly try to label one as better than the other and it is clear that this is not helpful - or correct.  I'm still working on it...

Interesting model and insight - using this right will help you drive better performance from yourself and from your teams.  Some notes are copeid below.

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EPISODE NOTES:

There are 2 major drivers in this model – Sense of Service to Self; and Sense of Service to Others

We all have both – but one is more dominant – sometimes it is marginal – but there is always a dominant one

Understanding the Sense of Service allows you to connect with other people’s internal drivers

You will be able to better connect, to better influence and be better influenced by understanding this motivation

By respecting and understanding their drivers it allows you to be authentic to your own motivation

This isn’t about what people do – it’s about the reasons they do it.  You cannot see which is dominant by what people do.

One is not more positive than the other.

Sense of service to self does not mean selfish – and sense of service to others does not make you sacrificial

Making a judgement on whether one is more positive or stronger is a blocker to genuinely understanding and using this insight

If you have to label them, label them both as “this can be a good thing”

The good news is that it is a 50:50 call – try one on for size – if it works – great.  If it doesn’t it means you can try the other approach with conviction

Differences outlined in categories – Fear; Voice; Order; Good day; Bad day

Sense of Service to Self

1 Fear – they have a fear of letting themselves down.  Note – they don’t want to let others down also – but their primary motivation is the fear of letting themselves down

2 Voice – they interpret everything through their own voice.  They have an opinion and an angle on what you’re saying

3 Order – they want to go first.  Until they’ve done their bit/spoken – they are not ready for others

4 Good day – on a good day they are convinced that if they get to where they want to get to – it’s good for everyone

5 Bad day – on a bad day they feel isolated – they have to do everything alone

Sense of Service to Others

1 Fear – they don’t want to let others down

2 Voice – they make their own decisions but hear others' opinions

3 Order – They prefer to go second – to respond to the others

4 Good day – if they help enough people, they will get to the good place

5 Bad day – resent the amount of needs they have from others

Stephen used the example of his book – when he realised he wasn’t writing it for himself, he completed it within weeks

"To be honest – I don’t really care which one motivates you – but once I understand it, I connect to it and position everything better”

One is dominant – but you must make sure that both are aligned.

Aligning the two will improve performance – it will amplify your motivation

Don’t try to match with someone else’s motivation – connect your authentic reason to theirs

Being successful is not determined by which sense of service you have – one is not stronger than the other.  They’re just different.

Charities are full of people with both profiles – what’s important is the positive impact they’re having and not why they’re doing it

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