: Barbara Khozam is known around the world for her impactful, high-energy delivery, outrageous wit, and ability to connect with her audience. She has spoken more than 1,700 times to more than 75,000 people in 12 countries about customer service, leadership, motivation, and communication.
Her wit, energy, and jaw-dropping insight, reveal practical principles necessary for success in today’s cynical and ever-changing marketplace.
Barbara is a former professional beach volleyball player and can still be found spiking balls on a court when she is not lobbing insightful and practical advice to groups like Kaiser, Xerox, Symantec, Verizon, FEMA, the FBI, and hundreds of other multinational corporations, and government agencies.
Barbara is one of only three women in the world to have achieved BOTH the CSP® (Certified Speaking Professional™) this destination as well as the Toastmaster Accredited Speaker designation.
Email Address: Barbara@BarbaraKhozam.com
“How Organizations Deliver BAD Customer Service: And Strategies that Turn it Around”
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