Segment Routing and SD-WAN are technologies that have gained traction over the last decade. They both serve to solve different problems, and we dispel the mystery around these two solutions. In this episode of TEC37’s series on Networking, WWT experts Mike DiVincenzo and Ryan Makelky discuss the current state of the technology and how to stay at the forefront of its evolution and adoption. We explore the use cases and industries for both and how they can coexist and even complement each other.  Presenters   Mike DiVincenzo, WWT   Ryan Makelky, WWT   Rob Boyd, Host   Related Content   Intro to Segment Routing Lab   WWT and Software Defined WAN (SD-WAN)   What is MPLS and Segment Routing?   MPLS and Segment Routing Briefing   Cisco SD-WAN (Viptela) Foundations Lab   SD-WAN Solutions - 3 Myths Busted

The health of your infrastructure requires an AIOps solution that provides foundational end-to-end visibility to your business, availability and risk of mission critical services required to automate IT operations. In this episode of WWT’s TEC37 series on Automation and Orchestration, join WWT’s Tanner Bechtel and Mike Cervasio as they discuss how AIOps simplifies your transformation.   Related Content   What is AIOps?   AIOps Overview from WWT   Presenters   Tanner Bechtel, WWT   Mike Cervasio, WWT   Robb Boyd, Host

In this episode of TEC37’s Security series, WWT's Matt Shivers, Mick Coady and Vin Sundaram dig into the key industry forecasts. Our panel of cross-sectional experts recommend areas that security leaders should focus on in 2022 to position their organizations for success.   Related Content   WWT Research: Security Priorities Report   Presenters   Matt Shivers, WWT   Mick Coady, WWT   Vin Sundaram, WWT   Robb Boyd, Host

The network has never been more essential to organizations and is undergoing fundamental change. Employees, customers, and applications require better experiences and more secure access in the increasingly changing landscapes. In this latest episode of World Wide Technology’s TEC37 series on Networking, Our panel of cross-sectional experts recommend areas networking leaders should focus on in 2022 to position their organizations for success.   Related Content   WWT Research: Networking Priorities Report   WWT's Networking Practice   Next Generation Network Architecture Workshop   Presenters   Neil Anderson, WWT   Robert Hrbek, WWT   Joe Berger, WWT   Robb Boyd, Host

In this episode of World Wide Technology’s TEC37 series on Automation and Orchestration, WWT experts Tanner Bechtel & Tree Lindemann-Michael talk all things AIOps. Full Stack Observability is a hot topic that we will continue to dissect and put some real-world examples around how to get there utilizing the foundation of AIOps. Be prepared to take notes, our experts know how to get your business where it needs to be.   Related Content   Together, WWT and Cisco Deliver True AIOps Functionality Through FSO   Presenters   Tanner Bechtel, WWT   Tree Lindemann-Michael, WWT   Robb Boyd, Host

Digital Workspace is centered on the digital employee experience and is a key factor to employee engagement, attracting top talent and corporate digital transformation. Because of the shift to remote work in 2020, the spotlight on digital workspace has never been brighter. In this episode of WWT’s TEC37 series on Digital Workspace, WWT experts Joe Berger, Ivan Wintersteiger and David Rosenblatt will recap the milestones and lessons learned and offer a roadmap in the way of five priorities to enable hybrid work and maintain digital acceleration.     Presenters   Joe Berger, WWT   Ivan Wintersteiger, WWT   David Rosenblatt, WWT   Robb Boyd, Host   Related Content   WWT Digital Workspace Strategy   Digital Workspace Priorities for 2022   Digital Employee Experience 101: What is DEX and Why is it Important?   Digital Workspace Envisioning Workshop - Strategy Accelerator

The global pandemic has forever altered the healthcare industry, accelerated new care models while exposing costs and outcome challenges. Digital disruption and consumer demand are transforming health systems and driving the next wave in care: health delivered anytime, anywhere, through a preventative, personalized and participatory model of care. But how can our health care providers that have traditionally invested in capital-intensive bricks and mortar facilities, adjust to the challenges in moving to a service model that brings care to the patient? What IT strategies, actions and investment can they take to keep the lights on while preparing for this new experience-oriented model of care delivery? In this new episode of WWT’s TEC37 series on Digital Workspace, WWT’s Dr. Justin Collier and Aamir Siddiqi from VMware answer  these questions and more!   Presenters   Dr. Justin Collier, WWT   Aamir Siddiqi, VMware   Robb Boyd, Host   Related Content   Digital Employee Experience 101: What is DEX and Why is it Important?   End User Computing Roadmap Workshop   End-User Solutions for Business Continuity   Workspace ONE:  Unifying the IT Experience at WWT

Through consultative design, multi-product architecture and the Advanced Technology Center (ATC), WWT and Cisco deliver true, predictive, comprehensive and business-objective AIOps to the world’s leading enterprise organizations. In this episode of WWT’s TEC37 series on Automation and Orchestration, WWT experts Arsalan Lari and Tanner Bechtel, along with Ben Haddox from AppDynamics, take a deep dive into WWT’s AIOps Architecture and how Cisco FSO accelerates AIOps adoption.   Presenters   Arsalan Lari, WWT   Tanner Bechtel, WWT   Ben Haddox, AppDynamics   Robb Boyd, Host   Related Content   Rapidly Accelerate Enterprise AIOps with Cisco's Full-Stack Observability (FSO)

Cyber resilience is one of the biggest trends in cybersecurity. With the proliferation of damaging ransomware attacks and enterprise-wide threats, organizations are increasingly required to have a cyber resilience program. But the best way to build a program remains a topic of confusion. In the latest episode of WWT’s TEC37 series on Security, join host Robb Boyd as he speaks with WWT’s Geoff Hancock, Global Director of Cybersecurity Engineering and Scott Webb, Global Storage Practice Manager, as they dig into the nuances of cyber resilience.   Presenters   Geoff Hancock, WWT   Scott Webb, WWT   Robb Boyd, Host   Related Content   WWT and Cyber Resilience

Several industry events that relate to employee experience, collaboration and workforce productivity took place in September and October 2021. In this episode of WWT’s TEC37 series on Digital Workspace, join WWT experts Michael Sebastian, Morgan Laville and Michael Prater as they separate the reality from the hype, summarize the key themes and point us to the salient trends and solutions that our customers’ organizations are prioritizing.   Presenters   Michael Sebastian, WWT   Morgan Laville, WWT   Michael Prater, WWT   Robb Boyd, Host   Related Content   WWT and Hybrid Work Technologies   Digital Workspace Strategy   WWT and Hybrid Work   Does the New Cisco Webex Contact Center Live Up to the Hype?   Is Your Contact Center Ready for AI?

Because cloud is more complex than ever, it’s important to choose the right deployment model for your business. Whether you need a public cloud, private cloud or hybrid cloud solution to drive your digital or business transformation, WWT’s certified experts can help you choose, implement and optimize the right approach.  Our experts will explore how a hybrid cloud approach offers you the ability to deploy workloads and data where they maximize value, meet requirements, and solve business problems. However, many organizations do not experience the full benefits of hybrid cloud because they skip the necessary strategic work upfront. In this episode of WWT’s TEC37 series on Cloud, WWT experts James Harless, Jeff Mercier and Sean Hicks discuss how to maximize your investment.   Presenters   James Harless, WWT   Jeff Mercier, WWT   Sean Hicks, WWT   Related Content   WWT & Hybrid Cloud

Presenters James Harless, WWT   Jeff Mercier, WWT   Sean Hicks, WWT   Robb Boyd, Host   WWT- Related Content   WWT Private Cloud   eBook: Harness the Potential of Cloud to Drive Digital Transformation   How Mature are your Cloud Capabilities?

Because cloud is more complex than ever, it’s important to choose the right deployment model for your business. Whether you need a public cloud, private cloud or hybrid cloud solution to drive your digital or business transformation, WWT’s certified experts can help you choose, implement and optimize the right approach. In the latest episode of World Wide Technology’s TEC37 series on Cloud, WWT Cloud Consulting experts Galen Selzler (Managing Director, Cloud Services) and Yoni Malchi (Managing Director, Business Analytics Advisors) discuss the current state of public cloud computing as the market continues to evolve faster than ever.   Presenters   Galen Selzler, WWT   Yoni Malchi, WWT   Robb Boyd, Host   WWT – Related Content   TEC37 Cloud Series E07:  Get the Most Out of Your Hybrid Cloud   eBook: Harness the Potential of Cloud to Drive Digital Transformation   How Mature are your Cloud Capabilities?

Remote working and enabling work-from-anywhere accelerated the push of virtual desktops and apps to the cloud. Our customers are actively evaluating and implementing cloud migration of desktops and Desktop-as-a-Service (DaaS). In this episode of World Wide Technology’s TEC37 series on Digital Workspace, WWT experts Andrew Ridner, Jared Brummer and Shad Williams discuss how to refine your plans to modernize more deliberately, the current state of desktop and application delivery options for the cloud and key considerations for ensuring success.   Presenters   Andrew Ridner, WWT   Jared Brummer, WWT   Shad Williams, WWT   Related Content from WWT   Rethinking Digital Employee Experience to Align with the Future of Work   Digital Workspace Strategy   End-User Solutions for Business Continuity   End-User Computing   Workspace ONE: Unifying the IT Experience at WWT   Desktop Virtualization Briefing

Organizations are faced with massive amounts of data but lack holistic visibility into their environments. This can make decision making a time consuming and painful process. Assessing the data center infrastructure allows organizations to quickly understand details of the current environment for the purposes of optimizing their infrastructure and improving the bottom line. Tune into this episode of World Wide Technology’s TEC37 Data Center series as WWT experts Aaron Plaza and Steve Gregory  discuss how to gain visibility into your environment and the benefits you’ll realize from the improved visibility.   Presenters   Aaron Plaza, WWT   Stephen Gregory, WWT   Robb Boyd, Host   WWT Related-Content   Data Insights Briefing   10 Steps You Can Take Now to Address Major Data Challenges

DevSecOps should not exist. DevOps is not being done right unless there is a pervasive focus on security.  The overarching goal is to build and operate secure software, to write secure code and defend deployed applications. Security is not a matter of if, it’s when. During this episode of World Wide Technology’s TEC37 series on Automation and Orchestration, WWT experts Karl Mueller and Dana Callear will explore how security is integrated throughout the Software Delivery Lifecycle process and why this is important for companies leveraging modern applications.   Presenters   Karl Mueller, WWT   Dana Callear, WWT   Robb Boyd, Host

Identity and access management (IAM) is a balancing act. On the one hand, organizations need to mature their capabilities as corporate assets increasingly live outside the traditional security perimeter. On the other hand, this can’t come at the cost of complicating the end-user experience. By focusing on five pillars of IAM, organizations can strike a balance, and give the right users the right level of access to enterprise resources at the right time. On the latest episode of World Wide Technology’s TEC37 series on Security, join host Robb Boyd as he speaks with WWT’s Matt Wampler, Principal Security Consultant, and Maafu Shabaz, Principal Consultant. They’ll discuss how organizations can adopt identity principles and practices to drive a cohesive, strategic approach to IAM.   Presenters   Mike Wampler, WWT   Maafu Shabaz, WWT   Robb Boyd, Host   WWT Related Content   Thales Cipher Trust Tokenization Lab   CyberArk Privileged Account Management Lab   RSA Identity Governance and Lifecycle (IGL)   WWT Security Services   Five Considerations for Successful Identity and Access Management Architecture   Identity and Access Management Overview

In this episode of World Wide Technology's TEC37 series on Carrier Networking, we have a follow up on a previous TEC37 where we discussed the theory of collapsing the optical network into the routed network. Now commonly known as Routed Optical Networks (RON), fueled by Cisco, this architecture is being promoted heavily in the industry and is picking up steam. Join WWT experts John Chiarini and Mike DiVincenzo as they discuss the current state of the technology, and what WWT is doing to be at the forefront of its evolution and adoption. Presenters   John Chiarini, WWT   Mike DiVincenzo, WWT   Robb Boyd, Host   WWT Related Content   TEC37 Carrier Networking E04: Routing and Optical Technologies, Converged   How SR-MPLS is Changing the Way We Think About IP Networking   Is Hop-by-Hop the Future of Optical Transport Networking?   MPLS and Segment Routing Briefing   Segment Routing Technical Training   Segment Routing Lab   Segment Routing: The Future of MPLS

Contact center employees and the customers they support expect an expedient, seamless and straightforward experience. The level of their satisfaction, for the most part, is a direct reflection of the technologies and processes in place within the contact center. Cloud-native contact centers are better able to scale, and paired with AI, deliver a better experience for both customer service agents and your customers. In this episode of World Wide Technology's (WWT) TEC37 series on Digital Workspace, WWT's Ed Villarreal and Kim Kimkenben are joined by Google Cloud's Kishor Aher to discuss how to better understand how real AI for contact center is today, and key considerations for moving your contact center to private, public or hybrid cloud. Presenters   Ed Villarreal, WWT   Kim Kiekeben, WWT   Kishor Aher, Google Cloud   Robb Boyd, Host   WWT Related Content   What is Google CCAI?   Is Your Contact Center Ready For AI?   Infusing AI into Your Contact Center   Modern Contact Center Briefing   Cloud vs On-Premise Contact Center: What is the Right Option?   WWT's Contact Center Practice

Innovative organizations are modernizing applications to accelerate software delivery, cut costs, and increase agility —often working with multiple cloud platforms. In this episode of World Wide Technology’s TEC37 series on Multicloud, host Robb Boyd speaks with David Purkey from World Wide Technology, Ronika Lewis from Google Cloud and Todd Christ from Intel as they discuss building a modernization strategy to achieve these business goals, while avoiding vendor lock-in.   Presenters   David Purkey, WWT   Ronika Lewis, Google Cloud   Todd Christ, Intel   WWT Related Content   Cloud Migration Readiness Workshop   Google Cloud Foundations Briefing   Hybrid Cloud Workshop