Alex and Annie: The Real Women of Vacation Rentals

Alex and Annie

With more than 35 years of combined experience in vacation rentals, Alex Husner and Annie Holcombe have teamed up to connect the dots between inspiration and opportunity, seeking to find the one story, idea, strategy or decision that led to their guests big A-HA moment. Join them, as they highlight the REAL stories behind the people and brands that have built vacation rentals into the 100 BILLION dollar industry it is today. read less
BusinessBusiness

Episodes

Building an STR Empire in Non-Traditional Markets with Homehop founders, Nate Klatt and Dan Mitchen
3d ago
Building an STR Empire in Non-Traditional Markets with Homehop founders, Nate Klatt and Dan Mitchen
In this episode of "Alex & Annie: The Real Women of Vacation Rentals," hosts Alex & Annie dive into the world of short-term rentals (STRs) with Nate Klatt and Dan Mitchen, the innovative minds behind HomeHop. Together, they explore the journey of HomeHop from house flipping to scaling a successful business in the Midwest's STR market. Guests Introduction: Nate Klatt, a seasoned CPA specializing in real estate investments, brings strategic financial acumen to HomeHop. Dan Mitchen, with a background in real estate and property management, complements Nate's expertise, driving operational excellence. Together, their collaboration blends financial prudence with innovative strategies, shaping HomeHop's success in the competitive STR market. Journey to HomeHop: From House Flipping to STRs: Nate and Dan recount their transition from flipping houses to recognizing the potential of short-term rentals, particularly in non-traditional markets like Cleveland. Business Model and Operations: The duo delves into the intricacies of their business model, emphasizing cash-on-cash returns and the benefits of operating in Midwest STR markets. They share how their combined expertise has shaped HomeHop's strategic approach to growth. Technology Integration: Nate and Dan highlight the role of technology in optimizing their operations, from automating processes with Slack and Zapier to leveraging AI tools like ChatGPT for guest reviews and maintenance issues. They discuss their use of HostAway as a property management system (PMS) and plans for expanding their tech stack. Key Takeaways: 🌉 Bridging the Gap Between STRs and Vacation Rentals: Alex and Annie explore the synergy between STRs and vacation rentals, advocating for industry collaboration amidst regulatory challenges. They discuss the potential risks of platform dependency and the importance of diversifying distribution channels. 🌴 Role of Hospitality in STRs: The hosts delve into the guest-centric approach of successful STR operators, balancing technology with personalized guest experiences. They share insights from industry veterans on maintaining hospitality standards in an evolving market. 🔮 Future Plans and Industry Insights: Nate shares HomeHop's future goals, including expanding property management services and embracing direct bookings. The conversation concludes with reflections on industry convergence, regulatory impacts, and the evolving landscape of hospitality in the STR sector. Connect with Nate Klatt LinkedIn Connect with Dan Mitchen LinkedIn Connect with Homehop Property Management LinkedIn | Website | Instagram | Facebook
Adapting to Regulatory Changes and Exploring Growth Strategies in Vacation Rentals with Erin Booth of Summit Mountain Rentals
17-04-2024
Adapting to Regulatory Changes and Exploring Growth Strategies in Vacation Rentals with Erin Booth of Summit Mountain Rentals
Join Alex & Annie as they delve into the dynamic world of vacation rentals with Erin Booth, COO of Summit Mountain Rentals in Colorado. Erin's extensive background in the industry, from managing a single unit in Brooklyn Heights to her current leadership role, provides a wealth of knowledge and insights for listeners. Erin's Background: Erin Booth's journey in the vacation rental industry began with managing a single unit in Brooklyn Heights, New York. Her passion for hospitality and property management led her to tackle unique challenges, including managing properties in Fire Island—a car-free zone accessible only by ferry. Her tenure with Summit Mountain Rentals has seen her rise to the position of COO, overseeing operations in Summit County and driving strategic growth initiatives. Mentorship and Professional Growth:  Erin's emphasis on seeking mentorship and fostering professional development reflects the industry's collaborative nature and the benefits of learning from experienced leaders. Strategic Expansion:  Discover Summit Mountain Rentals' data-driven approach to expanding into new markets, including Florida, while maintaining a delicate balance between growth and respecting local market dynamics. Key Takeaways: 💪 Overcoming Unique Challenges: Erin shares experiences from managing properties in Fire Island, New York—a car-free zone accessible only by ferry. Her journey highlights the resilience needed to navigate unique challenges in the vacation rental landscape. 📈 Adapting to Industry Changes: Erin's transition to general manager for New York underscore the importance of adaptability and strategic positioning in a constantly evolving industry. 📜 Navigating Regulatory Landscapes: Erin delves into regulatory challenges in Breckenridge, Colorado, emphasizing the critical role of active industry advocacy in shaping regulatory outcomes and protecting business interests. Tune in to the full episode for an in-depth exploration of Erin's experiences and actionable insights for navigating the vacation rental industry successfully. Connect with Erin Booth: LinkedIn Connect with Summit Mountain Rentals: Website Facebook Instagram LinkedIn
Tech Innovations in Vacation Rentals with Direct Software CEO, Wes Smithe
10-04-2024
Tech Innovations in Vacation Rentals with Direct Software CEO, Wes Smithe
In this episode of "Alex & Annie: the Real Women of Vacation Rentals," hosts Alex and Annie dive into the world of vacation and RV rental software with special guest Wes Smithe, the co-founder, CEO, and chairman of Direct Software. Join them as they explore Direct's evolution, innovations in direct booking, and Wes' entrepreneurial journey. Direct Software's Impact: Wes Smithe introduces Direct Software, a vertical SaaS platform revolutionizing asset management, booking, and back-office operations for rental managers. Learn about their direct integrations with leading channels like Airbnb and VRBO, their robust API, and their global reach supporting rental managers worldwide. Innovations in Direct Booking: Discover Direct Software's latest innovations, including a user-friendly content management system and a new direct booking engine designed for short-term rental managers. Wes explains how these tools enhance brand consistency, ease of use, and cost-effectiveness for rental businesses. Key Takeaways: 💻 Tailored Solutions for Rental Managers: Direct Software offers tailored solutions for vacation and RV rental managers, with direct integrations and a focus on user-friendly technology. ⭐ Efficiency and Guest Satisfaction: The new content management system and direct booking engine are designed to streamline operations and enhance the guest experience. 💼 Lessons from an Entrepreneurial Journey: Wes Smith's entrepreneurial journey highlights the importance of mentorship, community support, and resilience in building a successful tech company. Don't miss out on this insightful conversation! Connect with Wes: LinkedIn Connect with Direct Software: Website Instagram LinkedIn Facebook Connect with Alex and Annie Alex Husner | Annie Holcombe AlexAndAnniePodcast.com
The Future of Staffing in Vacation Rentals: An Interview with Rich Sippos of Extenteam
03-04-2024
The Future of Staffing in Vacation Rentals: An Interview with Rich Sippos of Extenteam
In this episode, Alex & Annie welcome Rich Sippos, Head of Sales at Extenteam, to discuss how their dedicated remote staffing solutions can streamline vacation rental business. Rich shares valuable insights into Extenteam's philosophy, dispels common misconceptions, and reveals how they can support vacation rental businesses. Rich brings a wealth of experience from the vacation rental industry, having transitioned from owning and operating his own vacation rental business to consulting and eventually finding his way to Extenteam. Key Takeaways: 📞 Extenteam’s Offerings: Dive into the core services offered by Extenteam, focusing on full-time dedicated team members for remote work across various aspects of vacation rental management. 👨‍💼 The Evolving Staffing Model: Learn how Extenteam's dedicated team members integrate seamlessly into the business, offering a more flexible and scalable staffing approach. 🚀 Dispelling Misconceptions: Rich clarifies common misconceptions about Extenteam, emphasizing that they provide dedicated team members who integrate deeply into their clients' businesses rather than just functioning as a call center. Tune in to the episode and gain valuable insights into the world of vacation rental management and the innovative solutions offered by Extenteam. Don't forget to take advantage of the special offer mentioned in this episode! Connect with Rich and Extenteam: Rich Sippos | Extenteam Website Connect with Alex and Annie Alex Husner | Annie Holcombe AlexAndAnniePodcast.com
1st of the Month Bonus Episode: Annie’s Next Big Leap, plus Spring Happenings & Updates
01-04-2024
1st of the Month Bonus Episode: Annie’s Next Big Leap, plus Spring Happenings & Updates
Welcome to our 1st of the month bonus episode. In this episode, Alex & Annie are not fooling around with April Fools' jokes; instead, they have significant announcements to share! Annie's New Role at NextPax Annie unveils her new role as the Director of Technical Supply for the Americas at NextPax. She discusses her responsibilities, the potential for growth in South America, and the importance of channel management in today's vacation rental landscape. Annie shares insights on NextPax's platform and strategic partnerships that ensure efficient service for property managers. Alex's Entrepreneurial Journey Alex provides updates on her role as a fractional CMO, highlighting the significance of strategic leadership in marketing. She shares how her expertise helps businesses create memorable guest experiences and achieve growth. Upcoming Industry Events and Guests Alex & Annie discuss exciting upcoming industry events, including VRMA Spring in New Orleans, where Alex will present a session on innovative marketing strategies. They also tease upcoming podcast guests who will bring diverse perspectives and valuable insights to the show. These guests will share their expertise and success stories in the vacation rental industry, offering actionable strategies to enhance your businesses. Don't miss out on this episode for valuable industry insights and exciting announcements. Connect with Alex and Annie Alex Husner | Annie Holcombe AlexAndAnniePodcast.com
Finding Courage in Adversity, with Lynell Gordon of Inhabit
27-03-2024
Finding Courage in Adversity, with Lynell Gordon of Inhabit
In this episode, we welcome Lynell Gordon – vacation rental expert, partner at Inhabit, and host of "How We Grow: the vacation rental show."  Lynell shares her powerful personal journey and how the practice of writing down goals and intentions has positively shaped both her life and career. Meet Lynell: Lynell's vacation rental expertise shines through her work with Inhabit and her podcast, "How We Grow: the vacation rental show."  Her dedication to sharing industry knowledge and personal experiences makes her a compelling voice in the field. Resilience in the Face of Adversity:  Lynell discusses how challenging experiences, from being in Israel during a bombing attack to overcoming abusive relationships, have forged her remarkable resilience and focus on what truly matters in life. Key Takeaways: 🧘‍♀️ The Power of the Written Word: Lynell reveals how her daily practice of goal-setting has fundamentally improved her problem-solving skills and stress management. Learn how putting pen to paper can clarify your path and boost motivation. 🎯 Goal-Driven Productivity: Discover how Lynell's system of listing daily tasks increases her focus and helps break down ambitious goals into achievable actions. 📒 Journaling for Clarity & Calm: Understand the therapeutic benefits of journaling. See how Lynell uses this practice as a tool for stress reduction, emotional processing, and identifying solutions to life's challenges. Connect with Lynell: LinkedIn How We Grow: The Vacation Rental Show Connect with Alex and Annie Alex Husner | Annie Holcombe AlexAndAnniePodcast.com
Our 1st Celebrity Interview with World Renowned Speaker, Entrepreneur & Author David Meltzer
20-03-2024
Our 1st Celebrity Interview with World Renowned Speaker, Entrepreneur & Author David Meltzer
Welcome to "Alex & Annie: The Real Women of Vacation Rentals"! In this insightful episode, we sit down with powerhouse celebrity entrepreneur and personal development leader, David Meltzer.  David reveals his profound journey and practical strategies for finding clarity, purpose, and unlimited potential. Learn the power of meditation to elevate your mindset, plus the value of a "be interested, not interesting" approach that will reshape how you live and lead. Key Takeaways: 🧘‍♀️ The Power of Meditation: David discusses how meditation has been instrumental in gaining clarity and awareness in his life. Learn how meditation can elevate your frequency and unlock your inner potential. 🆚 Being Interested vs. Interesting: David's philosophy emphasizes the value of learning from others and building a supportive community. Discover the importance of staying curious and engaged in personal growth. 🍃 Gratitude, Forgiveness, and Accountability: Explore David's approach to life centered on gratitude, forgiveness, and taking responsibility for our actions. Learn how these principles can lead to a fulfilling and purpose-driven life. David's message resonates with the idea of reducing interference in our lives and living in a state of "I am." Join us in embracing these principles and unlocking the abundance that surrounds us. Exclusive offer for Alex & Annie listeners: Receive $150 Amazon gift card when you try Turno and its Cleaner Marketplace:  https://turno.com/offer/alexandanniepodcast/ Get 50% off your onboarding fee when you partner with Extenteam using this link (offer is valid until April 30, 2024): https://www.extenteam.com/alexandannie  Connect with David LinkedIn Connect with Alex and Annie Alex Husner | Annie Holcombe AlexAndAnniePodcast.com
The Battleground Baddies: CJ Stam, Travis Wilburn & Julie Byrd Weigh in on New Innovations in VR Technology
13-03-2024
The Battleground Baddies: CJ Stam, Travis Wilburn & Julie Byrd Weigh in on New Innovations in VR Technology
Get the inside scoop on the latest vacation rental technology trends! Alex & Annie are joined by DARM Battleground Baddies: Travis Wilburn, CJ Stam, and Julie Byrd to break down the groundbreaking innovations from this year's Battleground of Technology Providers. Learn why Key Data's data-driven tools were the clear winner and how AI is changing how properties are booked. Darm Conference Highlights Discover the standout technologies showcased at the DARM Conference and get the judges' expert perspectives on the most promising developments. Key Data's Winning Edge Explore the features of Key Data's dashboard and understand why the judges deemed it a game-changer for data visualization and optimization. AI in Action Julie Byrd shares the real-world impact of implementing AI Adaptive across her company's website, revealing how AI-powered recommendations boost reservations. All-in-One vs. Best-in-Class Debate over the benefits of comprehensive tech stacks versus specialized best-in-class solutions. The judges warn against vendor lock-in and emphasize the value of flexibility. Key Takeaways 💻 Data is Key: Understand the growing role of data analytics in decision-making for vacation rental businesses. 🤖 The AI Advantage: Learn how AI is streamlining operations and creating more personalized, effective guest experiences. ⚙ Choose Your Tools Wisely: Explore the importance of selecting the right technology to meet your specific business needs. Discover the tech that's revolutionizing the vacation rental industry and driving more bookings. Tune in to our latest episode for insider knowledge from top judges and industry leaders. Connect with CJ Stam: LinkedIn Connect with Travis Wilburn: LinkedIn Connect with Julie Byrd: LinkedIn Connect with Alex and Annie Alex Husner | Annie Holcombe AlexAndAnniePodcast.com
The OG’s of the Panhandle: Lino Maldonado, Jim Olin, Paul Wohlford, and Steve Caron
06-03-2024
The OG’s of the Panhandle: Lino Maldonado, Jim Olin, Paul Wohlford, and Steve Caron
In this episode of "Alex and Annie, The Real Women of Vacation Rentals," we embark on a fascinating journey into the vacation rental industry with a panel of seasoned experts known as the OGs of the Panhandle. Our guests, including trailblazers like Jim Olin, Steve Caron, Lino Maldonado, and Paul Wolford, share their personal journeys from the industry's early days to the dynamic landscape it occupies today. The Early Days: Dive into the challenges and triumphs of being pioneers in the vacation rental sector during "The Early Days." The panelists reflect on the hurdles they faced, sharing anecdotes about the unknown territories they navigated and the passion that fueled their commitment to the industry. Current Landscape: Explore the impact of mergers and acquisitions, the role of technology in enhancing guest experiences, and the delicate balance between innovation and preserving the personal touch in "Current Landscape." Uncover specific technologies that have revolutionized the guest experience and hear firsthand accounts of how these industry leaders adapted to change. Key Takeaways: 💡 Industry Evolution: As we navigate through the industry's evolution, discover key milestones and turning points that have shaped its trajectory. Gain insights into the challenges of adapting to changes in consumer preferences and market dynamics, providing a comprehensive view of the industry's journey. 🔮 The Future: The conversation shifts the focus to "The Future," where the panelists debate the potential for standardization within the vacation rental industry. Engage in discussions about whether larger companies like Vacasa should pursue public market success or if a more localized, boutique approach is preferable. Delve into the role of advocacy and regulatory understanding in shaping the industry's future. 📚 Collaboration and Knowledge Sharing: In exploring the divide between legacy vacation rental companies and newer short-term rental (STR) operators, the conversation emphasizes the need for collaboration and knowledge sharing. Learn about practical steps, such as creating consortia and supporting advocacy groups, to establish best practices and foster a sense of community within the industry. Building a Thriving Community: The episode concludes with Alex and Annie discussing the importance of building a thriving community. Discover how a collaborative network can benefit all players in the vacation rental industry, ensuring shared success and avoiding pitfalls through the lessons learned from past mistakes.
1st of the Month Bonus Episode: Spring News, Updates & Insights from the Desks of Alex & Annie
01-03-2024
1st of the Month Bonus Episode: Spring News, Updates & Insights from the Desks of Alex & Annie
Join Alex & Annie with a cute participation of Chloe, newest furry member of the family, as they delve into the current vacation rental market trends. They share their insights on the fluctuating booking rates and the explosion of Airbnb listings, particularly in the Myrtle Beach area. The duo discusses the critical need for property managers to diversify their booking strategies and the importance of direct bookings as a way to build resilience in an increasingly competitive market. Key Takeaways: 💼 Market Dynamics: Alex & Annie analyze the market's performance, noting the downturn in bookings for some areas and the dramatic rise in Airbnb listings. They stress the importance for property managers to adapt and find ways to make their offerings stand out. ✏ Direct Booking Focus: We hear Alex & Annie's advice on the significance of direct booking strategies. They suggest starting with one initiative and gradually adding more, emphasizing the need to focus on past guests and utilize various marketing channels effectively. 📚 Industry Growth and Learning: Alex and Annie highlight the value of attending industry conferences and engaging in continuous education. They encourage listeners to participate in upcoming events like Spring VRMA and the Executive Summit to network and gain knowledge that can help elevate their businesses. Upcoming Features: Alex & Annie tease exciting upcoming episodes, including a panel with seasoned industry experts from the Florida panhandle and a discussion with the judges from the D.A.R.M. Battleground. They also announce an interview with David Meltzer, focusing on the intersection of personal development and business success. Additionally, Alex & Annie share news about their new sponsorship program and their participation in Breezeway's Elevate event, demonstrating their commitment to providing listeners with valuable insights and opportunities for growth in the vacation rental industry. Connect with Alex and Annie Alex Husner | Annie Holcombe AlexAndAnniePodcast.com
3 Points for Hospitality Marketing: Alex & Jonathan Ruggles of Flip.to
28-02-2024
3 Points for Hospitality Marketing: Alex & Jonathan Ruggles of Flip.to
In this episode, Alex had the opportunity to sit down with Jonathan Ruggles, the Director of Partnerships at Flip.to. They discuss three key points in hospitality marketing: building your digital presence on your own land, leveraging guest-generated content and audiences, and the power of being a first mover in adopting innovative strategies. Alex shares insights from her experience in the vacation rental industry, emphasizing the importance of owning data, creating authentic interactions, and staying ahead of the competition. Key Takeaways: 📱 Owning Your Digital Presence: Alex highlights the significance of owning your digital assets and data to avoid reliance on third-party platforms like OTAs. Building direct booking strategies and cultivating audiences you own, such as through email lists, can provide long-term benefits and control over your marketing efforts. 💻 Leveraging Guest Content: The conversation delves into the power of guest-generated content in marketing. By putting guests at the forefront and allowing them to share their vacation experiences, businesses can create authentic connections and attract like-minded audiences, ultimately differentiating themselves in a crowded market. 💼 Being the First Mover: The episode emphasizes the advantages of being a first mover in adopting new strategies and technologies. Alex shares insights on the importance of having a strategic team to drive innovation and take calculated risks in implementing new solutions, ultimately setting businesses apart in the competitive hospitality industry. Don't miss out on the insightful conversation to gain valuable insights on building your digital presence, leveraging guest content, and the power of being a first mover in the industry. Connect with Jonathan Ruggles LinkedIn | Flip.to | Flip.to LinkedIn Connect with Alex and Annie Alex Husner | Annie Holcombe AlexAndAnniePodcast.com
From Vision to Triumph: Unpacking Hostfully's Growth Story with CEO, Margot Schmorak
21-02-2024
From Vision to Triumph: Unpacking Hostfully's Growth Story with CEO, Margot Schmorak
Join Alex, Annie, and special guest Margot Schmorak in this episode of "Alex & Annie, the real women of Vacation Rentals," as they explore the captivating journey of Hostfully over the past year and the crucial aspects of building a supportive community for women in the vacation rental industry. Listen as Margot shares her experiences in a powerful group, emphasizing the importance of mutual support, advice-sharing, and mentorship for women navigating both personal and professional challenges. Margot Unveils Hostfully's Triumphs: In an exclusive interview, Margot shares behind-the-scenes insights into Hostfully's impressive growth, strategic investments, and overall success throughout 2023. She sheds light on the indispensable role of a united team and the transformative impact of thoughtful product development. Industry Dynamics: Challenges and Opportunities: Dive deep into the dynamic landscape of the vacation rental sector. The trio discusses the effects of industry consolidation and heightened investment, offering listeners valuable perspectives on navigating challenges and seizing opportunities in this ever-evolving market. Key Takeaways: 🤝 The Power of Community and Mentorship: Margot passionately highlights the significance of micro-communities and mentorship programs, especially for women in the tech and business spheres. The conversation explores conflict resolution, negotiation skills, and the need for open conversations to foster a supportive network. ⚙ Technology's Role in Shaping the Industry: Explore the changing technological landscape within the vacation rental sector. The focus is on interoperability and delivering reliable returns for investors, providing listeners with insights into the crucial role technology plays in shaping the industry's future. 🏁 Reflections on Success and Future Outlook: As the episode concludes, Margot reflects on Hostfully's journey, underlining the importance of a strong team, consistent returns, and a focus on fundamental principles for sustained success. The discussion offers a glimpse into the future, teasing what lies ahead for Hostfully and the broader vacation rental industry. This episode is a testament to Margot's leadership, providing invaluable insights into the challenges and triumphs of Hostfully and the broader vacation rental industry. Tune in for an engaging conversation that offers practical advice for navigating the complexities of tech, business, and fostering a supportive community. Connect with Margot LinkedIn | Instagram Connect with Hostfully Website | LinkedIn | Facebook | Instagram Connect with Alex and Annie Alex Husner | Annie Holcombe AlexAndAnniePodcast.com
Real Women Talk Real Growth: A Conversation with Vered Schwarz, COO of Guesty
14-02-2024
Real Women Talk Real Growth: A Conversation with Vered Schwarz, COO of Guesty
In this episode of "Alex & Annie: The Real Women of Vacation Rentals," we sit down with Vered Schwarz, the President and COO of Guesty, to not only delve into Guesty's new offerings but also shine a spotlight on the vital role of women supporting women in the vacation rental industry. AI in the Vacation Rental Industry: The implementation of AI goes beyond messaging for Guesty. We delve into how Guesty envisions AI playing a role in marketing and revenue management, personalizing communications, and adapting pricing strategies based on evolving trends. Women Supporting Women: Importance of Mentorship and Networking: In the dynamic vacation rental industry, the significance of women supporting women cannot be overstated. We explore how mentorship and networking play pivotal roles in fostering professional growth. Hear inspiring stories from successful women in the industry who have benefited from mentorship and built valuable connections through networking. Key Takeaways:💻 The Impact of Remote Work and Hybrid Models: The conversation shifts to the evolution of remote work and its impact on the workplace. Vered emphasizes the value of face-to-face interaction but acknowledges the efficiency of remote collaboration. 📚 The Importance of Education and Continuous Learning: Recognizing the need for education in the industry, Vered shares Guesty's commitment to providing resources for new and existing property managers. 🏦 Consolidation Trends: Vered sheds light on the ongoing consolidation in the vacation rental industry. Mergers, acquisitions, and private equity investments are becoming increasingly common as companies aim to differentiate themselves and gain a competitive edge.  Guesty's commitment to innovation, as showcased by Guesty Lite and Guesty Reply AI, reflects the evolving needs of property managers. The episode concludes by emphasizing the importance of women supporting women, mentorship, and networking in propelling the vacation rental industry forward. Thanks for joining us on this journey through the latest developments and insights in the vacation rental sector. Ready to explore the latest in vacation rentals and industry insights? Watch the full episode and don't miss out on Guesty's innovations, trends, and inspiring stories of women in the industry. Connect with Vered Schwarz LinkedIn Connect with Guesty LinkedIn | Website | Instagram | Facebook Connect with Alex and Annie Alex Husner | Annie Holcombe AlexAndAnniePodcast.com
Jen Ford’s Journey to Creating Work-Life Balance through Meaningful Career Choices
07-02-2024
Jen Ford’s Journey to Creating Work-Life Balance through Meaningful Career Choices
In this episode of "Alex & Annie, The Real Women of Vacation Rentals," hosts Alex & Annie  welcome back and dive deep into the extraordinary journey of Jen Ford, a trailblazer in the vacation rental industry. Join us as we uncover the highs, lows, and unexpected turns that shaped her remarkable career. Jen's Evolution in the Vacation Rental Industry: Jen shares her transition from the fast-paced world of high tech to becoming a finance executive at HomeAway, and her decision to take some time off from the industry after Turnkey Vacation Rentals was acquired by Vacasa in 2019. Get ready for candid insights into the challenges she faced, lessons learned, and the dynamic landscape of the industry. New Ventures Post-Vacasa: Jen opens up about her advisory role at CanMonkey, tackling logistical challenges in trash management for vacation rentals. Gain insights into her approach to helping founder-led companies scale up, and the benefits of fractional work that allows her to contribute expertise while maintaining a balanced life. Plus, get a sneak peek into her potential future endeavors, from running a company to embracing a nomadic lifestyle post-retirement. Key Takeaways: 💼 Navigating Career Shifts and Personal Realizations: Explore with us as Jen reflects on the pivotal moments during Turnkey's acquisition by Vacasa and how it prompted her to reevaluate her work-life balance. Learn how personal events reshaped her identity beyond professional titles, giving listeners a glimpse into the real person behind the career. 🧘‍♀️ The Power of Mindfulness and Intentional Decision-Making: Jen takes us through her post-Vacasa journey, emphasizing the importance of self-care and intentional decision-making. Discover how being mindful of her experiences allowed her to connect the dots and pave the way for a more fulfilling and balanced lifestyle. 🤝 Family, Values, and a New Purpose: The conversation delves into Jen's role as a mother and how her daughter's diagnosis with type one diabetes became a catalyst for reprioritizing. Uncover the heartwarming story of how personal values became the compass guiding Jen toward meaningful work that aligns with her passions. Join us for this inspiring episode, filled with wisdom, resilience, and the pursuit of a purpose-driven life. Share your thoughts with us and stay tuned for more captivating conversations with real women making waves in the vacation rental industry! Connect with Jen: LinkedIn Connect with Alex and Annie Alex Husner | Annie Holcombe AlexAndAnniePodcast.com
1st of the Month Bonus Episode: Alex’s Next Big Leap, featuring David Meltzer LIVE from Blue Wire Studio
01-02-2024
1st of the Month Bonus Episode: Alex’s Next Big Leap, featuring David Meltzer LIVE from Blue Wire Studio
In this engaging bonus episode of "Alex & Annie, The Real Women of Vacation Rentals," hosts Alex and Annie take you on a journey through their eventful month of January. From industry conferences to unexpected encounters, they share insights, challenges, and exciting plans for Aha Moments, the podcast's parent company. Conference Chronicles: IMN and STR Virtual Summit Dive into Alex and Annie's experiences at industry conferences like IMN and the STR virtual summit for women with Stacey St. John. Explore the diverse crowds, key takeaways, and the need for bridging the short-term rental (STR) and vacation rental (VR) worlds. Alex's Bold Move: From Casago to Full-Time Passion Pursuit Join Alex as she opens up about leaving her job at Casago to pursue her passion for marketing and podcasting full-time. Hear about the fears and challenges she faced, emphasizing the importance of following signs and trusting her instincts. Aha Moments' Vision: Navigating Vacation Rental Success Get an exclusive look into Alex's plans for Aha Moments, the podcast's parent company. Discover her vision to work directly with vacation rental companies and suppliers, helping them uncover their own "aha moments." A Surprise Encounter with David Meltzer Experience the excitement as Alex visits the Blue Wire studio at the Wynn in Las Vegas. Alex shares her initial intention to meet David and potentially have him as a guest on their show. However, to her surprise, she received an email invitation from David himself to attend a mastermind event and a VIP dinner where she had the chance to sit down for an interview with David in the greatest podcast studio in the world. Alex describes the incredible experience of meeting David, as well as other like-minded individuals, and the valuable insights and advice she gained from the event. 🎙 Join Alex and Annie as they unravel the stories, challenges, and lessons learned in this riveting bonus episode. Connect with Alex and Annie Alex Husner | Annie Holcombe AlexAndAnniePodcast.com
Executive Spotlight: MMGY Global CEO Katie Briscoe Shares Insights from her Inaugural Year at the Helm
31-01-2024
Executive Spotlight: MMGY Global CEO Katie Briscoe Shares Insights from her Inaugural Year at the Helm
In this insightful episode of "Alex and Annie, The Real Women of Vacation Rentals," we had the pleasure of sitting down with Katie Briscoe, the CEO of MMGY Global. Katie, a seasoned destination marketing expert with a wealth of experience, takes us on a journey through her remarkable career, providing insights into her role as the CEO of MMGY Global and shedding light on the evolving landscape of the travel industry. MMGY Global's Transformation:  Katie detailed MMGY's growth from a hospitality-focused company to a global powerhouse with 600 employees and 14 offices worldwide. She highlighted the company's strategic investments and acquisitions, particularly in women-owned businesses. Leadership and Mentorship:  Reflecting on her rise to CEO, Katie discussed the importance of mentorship, her experiences with both male and female mentors, and the significance of leaving the door open for future generations of women leaders. Industry Challenges and Trends:  Katie touched on the changing landscape of destination marketing organizations (DMOs), the impact of COVID-19 on travel, and the importance of vacation rentals in the travel ecosystem. She also emphasized the need for responsible travel and the role of DMOs in enhancing residents' quality of life. Personal Insights:  Katie shared her approach to maintaining energy and balance as a leader, including her personal hobbies and the practice of gratitude journaling. Future of Travel and Tourism:  The conversation also covered topics that need more attention in the industry, such as the evolving funding models for DMOs and the ongoing conversation around diversity, equity, and inclusion in travel marketing. Key Takeaways: 🌐 The Role of MMGY Global: Explore the significant impact MMGY Global has on the travel industry and its specialization in global tourism, collaborating with diverse destinations and hospitality brands. 👩‍💼 Challenges and Rewards of Being a CEO: Gain firsthand knowledge from Katie about the exhilarating highs and daunting challenges that come with being at the helm of a leading global company. 👐 Importance of Mentorship and Diversity: Delve into the crucial role mentorship and diversity play in shaping the travel industry. Our conversation with Katie was not only inspiring but also educational, providing valuable insights into the complexities and responsibilities of leading a global travel marketing company. Her passion for the industry and commitment to mentorship and diversity are a testament to the positive direction in which travel and tourism are headed. 🎧 Listen to the full episode now for an in-depth exploration of the travel industry's challenges, trends, and the personal journey of a CEO at the helm of a global company. Connect with Katie and MMGY Global: LinkedIn | Website | Instagram | Facebook Connect with Alex and Annie Alex Husner | Annie Holcombe AlexAndAnniePodcast.com
Building a Legacy of Hospitality: The Story of Mountain Laurel Chalets with CEO, Tom Goodwin
24-01-2024
Building a Legacy of Hospitality: The Story of Mountain Laurel Chalets with CEO, Tom Goodwin
In this captivating episode of “Alex and Annie: The Real Women of Vacation Rentals, we sit down with Tom Goodwin, a seasoned professional in the vacation rental industry, to explore his remarkable journey and the transformative power of community and branding in business. Tom's Journey: Discover how Tom's unexpected entry into the vacation rental world, through his wife's family-run business in Gatlinburg, evolved into a thriving venture. His initial 18-month commitment turned into an 11-year commitment, filled with challenges and triumphs. Community and Branding: Explore Tom's insights into the profound impact of community involvement and branding in the hospitality industry. Learn how his diverse background seamlessly translated into revitalizing the Mountain Laurel Chalets brand. Looking to the Future: Tom shares his excitement for the future, including the acquisition of a new business and plans for a local podcast. Stay tuned as he promises to keep us updated on his journey throughout the year. Key Takeaways: 💪 Community Resilience: Witness how the Mountain Laurel Chalets community not only survived but thrived in the face of adversity, exemplified by the creation of the "Family First" program after the 2016 Gatlinburg fires. 🍀 Guest Experience Philosophy: Delve into Tom's philosophy on guest experiences and how it influences the company's reputation and customer loyalty. 🤝 Building Lasting Relationships: Uncover the significance of strong relationships with property owners, highlighted by the annual owner meetings that not only retain existing owners but attract new ones, creating a familial atmosphere within the business. Join us in exploring more stories and insights from the vacation rental industry. Share your thoughts, subscribe, and stay engaged as we continue to learn that success is about more than just the properties we manage—it's about the relationships we build and the communities we serve. Connect with Tom LinkedIn | Website Connect with Alex and Annie⁠ Alex Husner⁠ | ⁠Annie Holcombe ⁠⁠AlexAndAnniePodcast.com⁠
LIVE from Panama City Beach: In The Trenches with Michael James as He Launches New Business
17-01-2024
LIVE from Panama City Beach: In The Trenches with Michael James as He Launches New Business
Join Alex and Annie in this insightful episode of "Alex and Annie, The Real Women of Vacation Rentals," recorded live from Panama City Beach, as they welcome Michael, a seasoned vacation rental expert, to discuss his journey in the industry. From starting a business with a solid plan to exiting and now embarking on a new venture with a focus on accessibility, Michael shares his wealth of knowledge and experience. Michael's Journey:Michael recounts his move to the 30A area in 2004 and the launch of his vacation rental company in 2013. He emphasizes the importance of having a business plan and seeking mentorship, which contributed to his company's organic growth. Business Growth and Strategy:Learn about Michael's approach to growing his vacation rental company to 41 properties and his unique strategy of treating each property as if it were his own. He shares insights on the importance of hospitality and the impact of mentorship and education in the vacation rental space. New Business Focus on Accessibility:Michael discusses his new mission, which centers on creating universally designed vacation rentals that are accessible to all, including those with disabilities. He shares a personal story that inspired this focus and highlights the growing demand for accessible vacation rentals. Educational Mission:Alex and Annie talk about their mission to educate and mentor others in the vacation rental industry. They discuss the potential of Michael's journey to serve as a learning opportunity for listeners who are starting or growing their own vacation rental businesses. Key Takeaways:🏡 Starting and Growing a Vacation Rental Business: Michael's story shows the benefits of a well-thought-out business plan and the organic growth that can follow.🌟 Importance of Hospitality: Michael's Disney background influenced his approach to providing exceptional hospitality in his vacation rental business.♿️ Focus on Accessibility: There's a significant and growing market for accessible vacation rentals, and Michael's new venture aims to address this need.📚 Education and Mentorship: Alex and Annie's commitment to sharing knowledge and opportunities for education in the vacation rental industry. 🎧 Tune in for a captivating conversation filled with insights, challenges, and opportunities in the dynamic world of vacation rentals! Connect with MichaelLinkedInConnect with Alex and AnnieAlex Husner | Annie HolcombeAlexAndAnniePodcast.com Mentioned in this episode: StreamlineBrooke PfautzRosemarie RossettiJacobie OlinCJ StamSteve TroverLance & Elaine StitcherVintoryC2G AdvisorsBetter Talent
Streamline Your Vacation Rental Turnover Process with Turno: An Interview with the Founder, Assaf Karmon
10-01-2024
Streamline Your Vacation Rental Turnover Process with Turno: An Interview with the Founder, Assaf Karmon
Join Alex and Annie in this exciting episode of "Alex and Annie, The Real Women of Vacation Rentals," as they sit down with Assaf Karmon, the CEO and founder of Turno. Discover Assaf's journey from being an Airbnb host to creating a revolutionary platform that transforms the vacation rental turnover process.Assaf's Journey:Assaf opens up about his struggles managing cleaning and turnovers as a host, leading to the birth of Turno. The hosts delve into the challenges hosts face in finding reliable cleaners and how Turno's marketplace connects hosts with vetted professionals.Turno's Features:Explore how Turno is the "Uber of cleaning" with the added benefit of consistent cleaners for each turnover. Assaf discusses the platform's accountability aspect, allowing hosts to review cleaners, and highlights features like customizable checklists, inventory lists, and automatic payments.Turno's Growth:Learn about Turno's impressive growth, now available in every US market and expanding internationally. From individual hosts to large companies, Turno scales effortlessly. The hosts touch on Turno's potential in addressing regulatory requirements and its role in the rise of co-hosts.Special Offer:Don't miss the exclusive offer for listeners – sign up for Turno using turno.com/alexandanniepodcast and receive a $150 Amazon gift card to elevate your hosting experience.Key Takeaways:🧼 Streamlining Turnovers with Turno: Turno, the "Uber of cleaning," offers reliable and consistent cleaning with customizable checklists and automatic payments.⭐ Accountability and Reliability in Cleaning Services: Consistent cleaners for each turnover foster reliability, addressing a common industry pain point.💰 Elevating Passive Income for Hosts: Efficient features like automatic payments empower hosts to focus on strategic aspects, fostering a hands-off, lucrative hosting experience.Learn about the features of Turno, the benefits of reliable cleaners, and how it can help you achieve a state of passive income. Don't miss out on this insightful conversation!Connect with Assaf Karmon:LinkedInConnect with Turno:Website | Facebook | InstagramLinkedIn | Tiktok | YouTube | PinterestConnect with Alex and AnnieAlex Husner | Annie HolcombeAlexAndAnniePodcast.com
Spotlight on Exceptional Property Managers: LIVE with 30A Beach Girls
03-01-2024
Spotlight on Exceptional Property Managers: LIVE with 30A Beach Girls
In the latest episode of "Alex and Annie, the Real Women of Vacation Rentals," listeners were treated to an insightful conversation with the dynamic duo of 30A Beach Girls, Hollie and Lisa. Nestled in a stunning vacation home with the aroma of a chef's creation wafting through the air, the podcast delved into the secrets behind the success of this female-led empire in the vacation rental industry.The Founding Story:Hollie unveils the fascinating journey of 30A Beach Girls, from a humble housekeeping and maintenance company to a thriving management enterprise. Discover how their evolution was fueled by proactive communication and a commitment to personalized guest experiences.Unreasonable Hospitality" and Beyond:Explore the unique culture of 30A Beach Girls, where going above and beyond guest expectations is the norm. Learn about their approach to building lasting relationships with repeat guests and the art of adding personal touches, such as holiday home decorations.Key Takeaways:💃 Unique Guest Experience: The 30A Beach Girls have built their brand by offering personalized vacation experiences, leading to repeat business and a strong reputation.📈 Strategic Growth: The company plans to expand to 200 units but will then focus on maintaining quality over quantity, being selective about the properties they manage to fit their business model.💼 Seasonal Business Diversification: They are expanding into corporate retreats and events during off-peak seasons to provide consistent work for staff and additional revenue streams.Join us for a conversation that's as enriching as the vacations that 30A Beach Girls curate. Subscribe, listen, and transform the way you think about vacation rentals with Alex and Annie, the Real Women of Vacation Rentals! 🌅🎧This episode is brought to you by Turno: the smart way to schedule, pay, and find vacation rental cleaners. Join hosts and property managers worldwide who put their short-term rental and Airbnb cleaning on autopilot with Turno. Special offer for Alex & Annie listeners: Receive $150 Amazon gift card when you try Turno and its Cleaner Marketplace. New users can sign up at turno.com/alexandanniepodcast. Search for a cleaner in your area, connect with one or more, and then complete a marketplace cleaning. Once you see how easy and simple cleaning management can be, you’ll love how much time and money you save, not to mention no more cleaning headaches!Connect with the 30A Beach GirlsWebsite | Instagram | Facebook | TwitterConnect with Alex and AnnieAlex Husner | Annie HolcombeAlexAndAnniePodcast.com