Creating a Great Customer Experience

The Retail Florist

20-06-2022 • 16 mins

The experience your customers have when they interact with your store is a pretty big deal. In this episode, we dig deeper into how you can provide a great in-store experience. Removing obstacles to purchasing increases your sales conversions . And increasing customer confidence with interactive information brings people in again and again.

Action Step: Do a store audit by being your own customer. What can you level up in your space to make your customer's shopping experience better and more convenient?