Do Your Employees Have A Clue What’s Going On?

Grow Bowling 365

27-02-2022 • 18 mins

Have you noticed it’s getting harder and harder to communicate with your employees? Sure they are busy with family, other jobs, and school, but it seems like attention spans are getting shorter while their comprehension is severely diminished. So how do you build an effective staff when it seems like no one is listening?

In episode #5, host Mark Bares shares the secret, free tool he has been using for the past 7 years to get employees to not only pay attention but take ownership in their jobs and start solving problems on their own. Slack is an app that has transformed how Mark communicates with his employees and allows him to spend time away from his bowling center without the proverbial wheels falling off.

IN THIS EPISODE YOU’LL LEARN:

  • [02:10] You can’t be in your center 24/7, but you CAN keep your finger on the pulse in real-time.
  • [02:45] Communication solutions that are destined to fail
  • [03:42] Why it’s a really bad idea to use Facebook to communicate with your employees
  • [05:45] A free app that will transform how you do business in your bowling center
  • [06:51] An overview of how the Slack app works
  • [08:42] The difference between public and private channels
  • [12:00] How to easily and quickly solve problems in your center when you’re not there
  • [13:48] How to fill open shifts in a matter of minutes

LINKS AND RESOURCES MENTIONED IN THIS EPISODE:

Thanks so much for joining me this week. Want to subscribe to the Grow Bowling 365 podcast? Have some feedback you’d like to share? Connect with us on Apple Podcasts and leave a review!