Heather Dowdy is the Director of Product Accessibility at Netflix.

She joins AbilityNet as the series 2, episode 2 guest in our free Accessibility Insights webinar series.

In this podcast - an audio version of the webinar - Heather speaks with Robin Christopherson MBE, AbilityNet's Head of Digital Inclusion, who hosts a monthly online chat with individuals who are each working to improve digital accessibility and digital inclusion.

In the free session Heather and Robin discuss:

• What impact the pandemic had on Heather's way of working
• The accessibility benefits and challenges of remote working
• The inclusion improvements to help viewers
• How Netflix plans to deliver its services and the implications for digital inclusion in the future

You can download a transcript of this session from the AbilityNet website and view the video recording of the webinar on the AbilityNet website, where you will also find additional Q&As.

Get in touch via enquiries@abilitynet.org.uk with feedback, questions and comments.