Crowdsourcing as a model for building resilient, anti-fragile organizations is not a new trend. However, the pandemic seems to have affected the way this model is being employed. Sumit Kaushik, SVP, and Head of Technology, Media and Telecom Business, West Coat for Virtusa discusses the past, present, and future of the crowdsourcing model with Amit Kulkarni, Principal at Zinnov.

Sumit also elaborates on how enterprises are now focused on building a culture around innovation and agility with the help of crowdsourcing platforms. Especially in a post-pandemic world, organizations are leveraging crowdsourcing as a model to engage, collaborate, and have multiple teams work on solving a common problem. He also touches upon the external and internal lens on crowdsourcing and how certain industry verticals are early adopters of the model to bring innovation and agility to the organization.