The global pandemic has accelerated the work, worker, and workplace (W3) transformation exponentially, and has altered the way businesses function. The work, worker, and the workplace are now governed by the latest advancements in technology and Automation, forcing companies to adopt the latest tools to optimize processes and make remote working successful, while not losing focus on employee well-being and experience. A Zinnov survey of 100+ global CXOs has revealed that the hybrid working model is going to be the organizational strategy even in the post-pandemic era.

In this episode of the Business Resilience series, Sarv Saravanan, Vice President, Modern Work Solutions & Telco Service Line, Industry Solutions at Microsoft, talks to Praveen Bhadada, Managing Partner & Global Head, Zinnov, about how Microsoft has been helping their customers enable the future models of hybrid work. He shares valuable insights and statistics around the processes and challenges in the area, and what they could mean as organizations gear themselves and their workforces to thrive in the new and evolving normal.