LMG Security COO Karen Springer discusses digital hostage negotiations, the top two qualities to look for in hiring a hacker, and a typical day in a hacker office. Follow LMG and Karen at https://lmgsecurity.com and https://twitter.com/grl_geek. Follow Jeremy at http://jeremynsmith.com and https://twitter.com/jeremynsmith. Learn more about Breaking and Entering at http://jeremynsmith.com/breaking-and-entering.html.