Pool Brain: Service Business Solves Software Issue by Creating One Specifically for Pool Companies with Adam Beech

Pool Chasers Podcast

08-02-2023 • 53 mins

We sit down with Adam Beech, President of Pool Brain, an all-in-one online platform designed to streamline your medium-to-large pool company.

Adam got his start in the pool industry in 2007 when he and a friend bought a 60+ pool route, and promptly proceeded to lose all of those pools not long after! Undeterred, they eventually grew their business to roughly 35 trucks by 2013.

At that point, they hit a wall preventing them from scaling further, forcing them to think outside the box regarding how they might be able to stop spinning their wheels and win back the freedom to work on their business rather than in their business.

Eventually, they realized that if there was a way to standardize their process, in an industry where there are thousands of variables at play, the business would take off.

To that end, Adam created Pool Brain, a “unicorn platform” that organizes and makes infinitely more efficient every aspect of a pool business, from creating and managing quotes, to billing and payment processing, to scheduling and dispatch, to technician report cards, to route optimization.

Listen in as Adam breaks down Pool Brain’s most unique features and how the platform can revolutionize your pool business!

Topics Discussed:

  • [03:47] Adam’s early pool career
  • [06:04] Creating Pool Brain
  • [11:58] What the software can do that pool technicians can’t
  • [19:53] How Pool Brain’s makes your workflow smoother
  • [23:40] Automatic chemical dosing and built-in customer feedback
  • [27:47] Automatic swim wait notices
  • [31:59] Sending quotes for ongoing service
  • [35:08] Billing and other customer requests
  • [42:31] How Pool Brain can revolutionize your business
  • [46:04] The Pool Brain learning curve
  • [49:53] How technicians are charged on the platform

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Key Quotes by Adam:

  • Instead of training the person, which is not practical, we have to train the program. Then, when the person uses the program, it’s just going to tell them what to do and when based on one person knowing a lot about the industry who dialed it into the program.