Scaling Up Services

Bruce Eckfeldt

Scaling Up Services is a podcast devoted to helping founders, partners, CEOs, key executives, and managers of service-based businesses scale their companies faster and with less drama. read less
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Episodes

Scaling Services Through Value and Relationships with Carl Grant III
09-10-2024
Scaling Services Through Value and Relationships with Carl Grant III
Carl Grant III, CEO of Connexa Partners Carl Grant III is a pioneer in professional services business development with over twenty-five years of market-facing experience, which includes an elite AM Law 50 firm and a Big Four accounting firm. In these roles, Carl was considered a trusted advisor to CEOs and a super connector who would make high-impact introductions to investors, partners, customers, and key hires. As global head of business development for Cooley LLP, he led a team for 20 years that contributed significantly to a $1.7B increase in annual revenue. As the first business development hire at PricewaterhouseCoopers, he was responsible for a total market share increase of 33 percent in two years in his market. He led the Capital Attraction Program for the Fairfax County Economic Development Authority where he doubled the number of venture funds in that market in two years. Carl is a founding board member of the Austin Venture Association and Chairman of the Board of Cationic Mineral Formulations, Inc. He is an Army veteran who achieved the rank of Major as an Airborne Infantry officer. Carl is a best-selling author who served on the management teams of two venture capital backed companies. He has an MBA from the Kelley School of Business at Indiana University and studied Private Equity and Venture Capital at the Harvard Business School. Carl is the married father of five adult children and is a private pilot. https://www.linkedin.com/in/carlgrant/ https://www.instagram.com/carl.grant.iii/ https://www.facebook.com/carlgrant https://x.com/CarlGrant Learn more about your ad choices. Visit megaphone.fm/adchoices
Scaling Service Businesses: Aligning Sales, Marketing, and AI with Jeff Pedowitz
02-10-2024
Scaling Service Businesses: Aligning Sales, Marketing, and AI with Jeff Pedowitz
Jeff Pedowitz, President & CEO of The Pedowitz Group Jeff Pedowitz is a recognized leader in the marketing and revenue operations space, serving as the President and CEO of The Pedowitz Group. With over 30 years of experience, Jeff has been at the forefront of helping organizations drive revenue growth and operational excellence through innovative strategies and transformative leadership. Under Jeff’s guidance, The Pedowitz Group has become a global authority in Revenue Marketing, partnering with hundreds of B2B organizations to optimize their marketing efforts, enhance customer engagement, and accelerate business outcomes. Jeff’s insights into the intersection of marketing technology, AI, and customer experience have positioned him as a sought-after speaker, consultant, and thought leader. Jeff’s approach is deeply rooted in practical execution, blending strategic vision with hands-on expertise. His work has not only reshaped how companies view marketing’s role in the revenue generation process but has also empowered marketing leaders to drive measurable impact and long-term value. In addition to his role at The Pedowitz Group, Jeff is a prolific writer and contributor to industry publications, and his thought leadership continues to shape the future of marketing. When he’s not driving change in the industry, Jeff enjoys spending time with his family and exploring new opportunities to innovate in the ever-evolving world of marketing. www.linkedin.com/in/jeffpedowitz Learn more about your ad choices. Visit megaphone.fm/adchoices
Beyond the Numbers: The Power of Process-Driven Sales with Keith Rosen
14-08-2024
Beyond the Numbers: The Power of Process-Driven Sales with Keith Rosen
Keith Rosen, CEO of Profit Builders Keith Rosen is a globally acclaimed CEO, leadership coach, and author, known for transforming the way organizations approach sales and leadership. As the CEO of Profit Builders, a premier leadership coaching firm, Keith has dedicated his career to coaching over 3 million managers and salespeople across six continents in more than 75 countries. His innovative coaching strategies have earned him recognition as one of the most influential coaches by Inc. Magazine and Fast Company. Keith is the author of several best-selling books, including Coaching Salespeople into Sales Champions, the #1 sales management coaching book on Amazon, and Sales Leadership, which was named Amazon’s Sales Leadership Book of the Year. His work focuses on empowering managers to become world-class coaches, driving sustainable growth and performance in their teams. Beyond his coaching and writing, Keith is a sought-after keynote speaker and has been inducted into the Sales Hall of Fame. He has also been featured in a variety of prominent publications and media outlets, sharing his expertise on leadership, coaching, and sales. His influence extends through his work with Fortune 500 companies, where he helps executives and teams achieve extraordinary results through transformational coaching. https://www.linkedin.com/in/keithrosen/ https://x.com/KeithRosen https://www.facebook.com/keitharosen www.KeithRosen.com https://www.youtube.com/KeithRosen Learn more about your ad choices. Visit megaphone.fm/adchoices
The Power of Authenticity: Personal Branding Strategies for Executives with Alan McLaren
13-08-2024
The Power of Authenticity: Personal Branding Strategies for Executives with Alan McLaren
Alan McLaren, Co-Founder STRATA Originals Alan McLaren is a personal branding and digital marketing expert with over 30 years of experience. As the Co-Founder of STRATA Originals, he collaborates with CEOs and executive leaders to strategically build their personal brands. Alan's passion for personal branding originated from his extensive background in public relations and marketing, where he recognized the critical role personal branding plays in the success of CEOs. He focuses his expertise on helping them define their brand identity, articulate their unique value proposition, and develop strategic plans to enhance their professional reputation. Alan has worked with CEOs from various industries, including coaching, legal, healthcare, technology, and entertainment. His personalized approach involves understanding each CEO's unique needs, challenges, and goals, and designing customized plans to achieve their objectives. Authenticity, consistency, and relevance are central to his methodology, ensuring CEOs communicate their values and vision consistently while adapting to the ever-changing business landscape. In addition to his role at STRATA Originals, Alan owns a creative marketing agency, co-founded SaluberMD, a virtual healthcare organization, and is an active YPO member. He is dedicated to helping CEOs achieve their full potential and make a positive impact on their organizations and communities. https://www.linkedin.com/in/alanmclaren/ https://www.linkedin.com/company/strataoriginals/?viewAsMember=true https://strataoriginals.com/ https://www.youtube.com/channel/UC-TE_O8oMu6BOPI1Vihxjnw Learn more about your ad choices. Visit megaphone.fm/adchoices
Michael Walford-Grant, Founder, Director of MDWG Consulting Ltd
14-03-2024
Michael Walford-Grant, Founder, Director of MDWG Consulting Ltd
Michael Walford-Grant, Founder, Director of MDWG Consulting Ltd Michael Walford-Grant is a professional B2B salesperson, running his own sales consultancy practice, built on the foundations of a thirty-year track record in technology sales into the financial banking sector. Prior to setting up his business, MDWG Consulting Ltd, in 2020, he worked for both large and small software and services companies. During the latter part of this career, he specialised in "First Man In" roles for foreign based companies, wishing to enter the UK market. It is this specialisation that forms the foundation of his business. He works with small, niche and early-stage companies, that want to "improve their sales effectiveness", and more effectively scale their business, by implementing "sales best practices". These consulting engagements in turn led to him securing a publishing deal in 2023, for his book "Sales Unplugged: The Invaluable "Go To Guide" For Busy B2B Salespeople. A book of best practices distilled into an easy-to-use guide, the book is a mix of traditional and new scientific-based tips and techniques, supplemented with personal anecdotes and stories, drawn from his vast experience working "in the frontline". Whilst the book is primarily targeted towards specialist salespeople, it is also proving popular with business/owners. Prior to this, in the 1980s he had two specialist crossword books published, one entitled Rock and Pop Crosswords, and the follow-up entitled Telly Teasers Crossword Puzzles. Michael lives in London, England, with his wife Annie. https://www.linkedin.com/in/michael-walford-grant-15a8933/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Melina Palmer, CEO, The Brainy Business
05-03-2024
Melina Palmer, CEO, The Brainy Business
Melina Palmer, CEO, The Brainy Business Melina Palmer is a globally celebrated keynote speaker showing companies how they can easily get customers to buy and employees to buy in by leveraging the power of behavioral economics. She is CEO of The Brainy Business, which provides behavioral economics training and consulting to businesses of all sizes from around the world. Her podcast, The Brainy Business: Understanding the Psychology of Why People Buy, has downloads in over 170 countries and is used as a resource for teaching applied behavioral economics for many universities and businesses. Melina teaches applied behavioral economics through the Texas A&M Human Behavior Lab and obtained her master’s in behavioral economics from The Chicago School of Professional Psychology. A proud member of the Global Association of Applied Behavioral Scientists, Melina has contributed research to the Association for Consumer Research, Filene Research Institute, and writes on Behavioral Economics & Business for Inc Magazine. Her first book, What Your Customer Wants and Can’t Tell You (2021), won first place in the Chanticleer International Book Awards in its category, of which her second book, What Your Employees Need and Can’t Tell You (2022), was also a finalist. Her highly anticipated third book, The Truth About Pricing, is scheduled to publish in January 2024. https://www.linkedin.com/in/melina-palmer-36ab8712/ https://www.linkedin.com/company/the-brainy-business/ https://twitter.com/thebrainybiz https://www.youtube.com/c/thebrainybusiness https://www.instagram.com/thebrainybiz/ https://www.facebook.com/thebrainybiz/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Ken Jacobs, Principal, Jacobs Consulting & Executive Coaching
22-08-2023
Ken Jacobs, Principal, Jacobs Consulting & Executive Coaching
Ken Jacobs, Principal, Jacobs Consulting & Executive Coaching Ken Jacobs is the principal of Jacobs Consulting & Executive Coaching, which helps empower public relations and communications agency owners, CEOs, and senior leaders achieve and surpass their organizational, career, and personal goals by becoming more inspiring, inspired, and effective leaders. It does so via leadership coaching. His company also helps PR, integrated communications, marketing and advertising agencies grow business, manage for profitability, improve client service, and enhance team performance, communications and leadership skills. It does so via training and consulting. Prior to launching his companies, Jacobs spent 25 years in management and leadership positions with a number of PR agencies, including Ogilvy & Mather PR, Maloney & Fox (a division of WE), Lippe Taylor, and Marina Maher Communications (MMC), where he founded the agency’s training program, “MMC Masters,” which was cited for excellence by The Holmes Report. While at each firm Jacobs served on the agency senior leadership group, responsible for such critical areas as client service, professional development, business development, and agency marketing. Jacobs shares his insights via “Taking the Lead,” the quarterly leadership column in PRSA’s Strategies & Tactics and the similarly named video podcast on his website, where he discusses leadership with some of the industry’s most respected leaders: https://www.jacobscomm.com/taking-the-lead/ Jacobs also writes about leadership for Ragan’s PR Daily and the O’Dwyer’s PR Newsletter. He presents regularly on leadership, new business, and client service at PRSA Counselors Academy Spring Conference and various PRSA chapters, and has presented on leadership for agency and corporate senior leaders at the Florida PR Association (FPRA), The Public Relations Global Network (PRGN), Taan Worldwide (the global network of independent communications agencies), and IABC NJ and Philadelphia Jacobs sits on the board of PRSA Tri-State District and served on the board of PRSA NJ from 2013 to 2022, where he led the Senior Professionals Group. Previously, he served on the board of the International Coach Federation (ICF) of New Jersey. Jacobs, who launched his training, consulting, and coaching business in 2007, holds Professional Certified Coach (PCC) credentials from the International Coach Federation (ICF), and is accredited as a Certified Professional Coach, Energy Leadership Index Master Practitioner and a COR.E Leadership Dynamics Specialist by the Institute for Professional Excellence in Coaching (iPEC). https://www.linkedin.com/in/jacobsconsultingcoaching/ https://www.facebook.com/JacobsConsultingAndExecutiveCoaching https://twitter.com/kensviews?lang=en Learn more about your ad choices. Visit megaphone.fm/adchoices