**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** It has been my absolute pleasure to have recorded 300 episodes of the Smart Leaders Sell Podcast for all you poddies out there and I have enjoyed and appreciated all the dog walks, runs and shopping trips you have taken me on as well as the lovely reviews and emails you have sent me over the past three years! Sadly this is the last episode but you will still be able to catch up and listen to the other 299 on Libsyn and iTunes and any other podcast player that you have been using to listen on. My advice to you would be to start from the very beginning but feel free to email me if you need a recommendation. Today’s episode is not just saying goodbye, I’m also sharing with you the future of my business, selling to corporate. If you would like to know more about this head over to my Selling to Corporate Podcast or send me an email. Thank you again for tuning in each week and remember, it’s your business and you have to love what you are doing otherwise no one else will. I’m sharing with you; The key takeaways from the Smart Leaders Sell Podcast to implement in your businessUnderstanding how to stay focused and disciplined in the current climateThe importance of setting and completing your daily activities tasksHow you can create a podcast that generates leads which then can generate sales Quotes: ‘If you want a business and not an expensive hobby, then you have to make sales and you have to prioritize sales activities.’ ‘I'm disciplined in my own way.’ ‘The only way you're ever going to make more money in your business ever, if you're not currently making the money that you want to make is to invest in your sales skills.’ ‘I've always believed that the things that I choose to do, will pay off.‘ Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ The Selling to Corporate Podcast http://bit.ly/Apple-Selling-To-Corporate-Podcast Email Jess Jessica@JessicaLorimer.com Email Scott, podcast producer Scott@scottdoucet.ca The C Suite® https://bit.ly/join-the-c-suite® Smart Leaders Sell https://smartleaderssell.com/ Sales Scripts and Objection handling guides http://bit.ly/SS-and-OH-Guides Podcasting That Pays https://www.products.smartleaderssell.com/podcasting-that-pays Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/ Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

Following on from the last Smart Leaders Sell podcast where I shared my top tips on how to plan your first week back, I wanted this episode to follow on with how you can plan during these times when the world is a bit more challenging, and when you are coping with more than normal. We are all aware that, for the foreseeable future we are in lockdown. External changes have been made out of your control, you may now be homeschooling or caring for relatives on a longer term basis.  Your time constraints may have changed due to different commitments you now have so where does your business fit in and how can you still maintain it when life is pulling you in so many different directions. This episode is designed to help you understand how to plan during challenging times. I’m sharing with you; Learning the meaning of self care and the importance of implementing it into your working dayUnderstanding the science behind the fight and flight responses, how they can affect your physical abilities in your business and the steps you can take to balance this out The importance of prioritising the practicalities in your business, sales activities, visibility/ branding and client expectation Quotes: ‘In order to understand how we need to plan differently during times that are more time lunging, we have to understand why planning during adversity or challenging times is different.’ ‘You can't beat yourself up about external decisions that other people have made for you.’ ‘You've got to start thinking about how you're integrating self care into your life and what that looks like.‘ Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ The Selling to Corporate Podcast http://bit.ly/Apple-Selling-To-Corporate-Podcast Email Jess Jessica@JessicaLorimer.com The C Suite® https://bit.ly/join-the-c-suite® Smart Leaders Sell https://smartleaderssell.com/ Sales Scripts and Objection handling guides - http://bit.ly/SS-and-OH-Guides Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/ Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** The first week after any break is always incredibly tough, our brains are sluggish and can’t get out of holiday mode, the ‘to do’ list you prepared at the end of last year is making you panic and you just don’t know where to start !! Today’s podcast is going to help you reignite your brain and get back into business mode. So, if like me you’ve spent the past couple of weeks winding down, relaxing, sleeping and switching off from anything business related tune in and implement my top tips on how to plan your first week back. I’m sharing with you; How it can be more damaging to begin your first week back firefighting rather than taking it at a slow and steady pace.The importance of flexibility upon your return, work out what is business critical to do that week then ease yourself back in gently with everything elseMake sure you inform your clients are given up to date information on any key dates or changesHow a positive attitude can get you through the week Quotes: ‘Just making sure that you're flexible schedule allows you to have some rest and recuperation time.’ ‘Make sure that you take care of yourself, you are only one person.’ ‘It's always tough to get back into the swing of things after we've had any kind of time off. And this year is no different to others. ‘ Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ Email Jess Jessica@JessicaLorimer.com The C Suite® https://bit.ly/join-the-c-suite® Smart Leaders Sell https://smartleaderssell.com/ Sales Scripts and Objection handling guides http://bit.ly/SS-and-OH-Guides Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/ Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** If a six figure year is the driving force behind your business then this episode is especially for you.  I’m sharing with you today some key takeaways which have proved successful for other people in achieving their goal of a six figure year. And I’m also sharing a few stories of some of my clients who have actually achieved this figure and more. So if you’re already thinking about the challenges that next year may bring why don’t you take action on the following to achieve your six figure dream. Why you need to be building relationships by the use of sales calls. Not only are you creating connections you will be taking the time to get to know your clients and creating a more successful sales process. How you will gain consistent sales by running a sales activity every day. It’s not the most glamorous part of your business but it’s what you need to do to keep a steady revenue coming in. Quotes: ‘What's important to me is getting somebody who really wants to embrace my methodology.’ ‘The sales activities we do every single day might not lead to immediate sales every day. But they will lead to consistent sales coming in over regular periods.’ Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ Email Jess Jessica@JessicaLorimer.com The C Suite® https://bit.ly/join-the-c-suite® Smart Leaders Sell https://smartleaderssell.com/ Sales Scripts and Objection handling guides - http://bit.ly/SS-and-OH-Guides Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/ Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** In this episode I’m taking you on a reflective journey throughout my own business and sharing with you how it has evolved over the past seven years.  Today I’m going to help you to understand why changes are good for your business, why you should be regularly analysing your business and work out where you want to take it into 2021.  All businesses have the ability to change and grow depending on what decisions you make which is why it is so important to go back to basics, evaluate your situation, take control of your business and take action or make changes whenever you need to. In this episode I’m covering the following; Learn what needs to change and how to implement these changes within your businessHow you can change your vision without compromising your businessCreate a ‘scoring’ system for your business and rate your chosen categories to analyse where changes can be made  Quotes: “So firstly, I knew my vision had to change. I also knew that I didn't want to work forever.” “I was selling a lot and that was great but I wasn't necessarily getting the fulfillment that I had been.” “Every single day we're seeing people build these incredible businesses and scale them and it's just phenomenal. And I've never been happier. And I've never been prouder of my clients and the way that my business has been able to support them.” Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ Email Jess Jessica@JessicaLorimer.com The C Suite® https://bit.ly/join-the-c-suite® Smart Leaders Sell https://smartleaderssell.com/ Selling to Corporate Podcast http://bit.ly/Apple-Selling-To-Corporate-Podcast Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/ Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** Do you find it easy to keep motivated with your sales activities or are they getting so dull and boring that you just aren’t spending the time you should on them? In today’s episode I’m sharing my top tips on how to keep your sales activities more fun, more consistent and how hopefully,  you can end the year on a more positive note! Why being consistent and focusing on your sales activities each morning will keep them interesting and excitingLearn how you can mix up your sales activities to avoid them becoming dull and stalePrevent your sales becoming dull and tedious by linking them to the goals you want to achieve Quotes: ‘It is important that you start thinking about how you can develop your own skills with sales and think about the ways that you could make it more interesting for you.’ ‘What you don't want is a sales process that feels dull and stale because it doesn't incentivize us to keep doing it.’ ‘Push yourself out of your comfort zone so that the sales process doesn't become stale, and frustrating.’ Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review On your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ Email Jess Jessica@JessicaLorimer.com The C Suite® https://bit.ly/join-the-c-suite® Smart Leaders Sell https://smartleaderssell.com/ Selling to Corporate Podcast http://bit.ly/Apple-Selling-To-Corporate-Podcast Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ Products and Courses https://smartleaderssell.com/products-and-courses More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/   Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** As we’re approaching one of the biggest times we have for sales it’s important to understand how this year will be different due to the changes brought about as a result of a lot of the things that are impacting us. This episode is all about predicting the trends and insights ahead and why now is definitely the time to focus on your sales and maximise your revenue especially if you had a slow Q1 followed by a quiet summer. I’m covering the following; What impact should we expect from the changing sales landscape and how that will affect our biggest sales periodsWhy it is so important to plan ahead for 2021, don’t miss your window of opportunity - start putting your sales processes into place nowHow not to let your sales be affected by the changes in buying habits Quotes: “What we have to actually start thinking about is how this year will change as a result of a lot of the things that are impacting us.“ “This year, obviously people are focusing on quality, they're recognizing that there are things that are more important than material possessions.“ “Having a plan and being able to feel confident about that plan, and adapt and change that plan, when necessary, is a positive. “ Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ Email Jess Jessica@JessicaLorimer.com The C Suite® https://bit.ly/join-the-c-suite® Smart Leaders Sell https://smartleaderssell.com/ Products and Courses https://smartleaderssell.com/products-and-courses/ Selling to Corporate Podcast http://bit.ly/Apple-Selling-To-Corporate-Podcast Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/   Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** It’s definitely been a long and exhausting year and, as it’s coming to a close I’ve created this episode not only to help you smash your sales for Q4 but also to help you start planning for 2021. So if you’ve been feeling fed up, tired and a bit ‘sales’ lost, now is definitely the time to start choosing new goals, both in  business and pleasure, create your plan, structure your pricing and decide what you want to sell.  Tune in to find out more about the following and how you can ramp up your revenue for the rest of 2020. My predictions for 2021, which businesses are going to boom and whyCreating a clear plan to focus on and why you need to be open and flexible to adapting and changing itWhat is the best way to allocate your time and resources before 2021Why you need to start planning for 2021 right now Quotes: “So if you are selling B2C, then it's really, really important that you look upon this year as being the year that you need to be open and flexible to adapting and changing.” “Make sure that you are actually creating a plan that's based on what you want to achieve.“ “If you want to end Q4 on the best note possible, action taking has got to be at the core of what you're doing.“ Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ Selling to Corporate podcast http://bit.ly/Apple-Selling-To-Corporate-Podcast Email Jess Jessica@JessicaLorimer.com The C Suite® https://bit.ly/join-the-c-suite® Smart Leaders Sell https://smartleaderssell.com/ Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/ Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** Are you finding it frustrating spending a good proportion of your working day creating and sharing valuable free content for your audience yet not gaining anything in return from it?  No sales No revenue  No new clients Which is why, in today’s episode I’m sharing the three ways you can make your content more effective for converting prospects into clients and generating the revenue your business needs! I’m showing you how the following can help you create effective content to convert into sales; Make your content focused towards the job you want it to you - add in a clear and effective sales message to attract the right clientsDon’t constantly overload your platforms, use engaging and informative content - if your quality is high you can reduce your content hoursDon’t be afraid to use testimonials and case studies share what your clients have already achieved and what future clients can hope to achieve Quotes: 'You don’t have to be endlessly producing content - over consumption is actually bad for your audience' ‘So you've got to start thinking about Okay, is my content actually selling?’ ‘In order to buy something from you confidently, people have to understand what it is that you do, and they have to understand that you can make it happen for them, and that you can make them feel good about doing the work’ Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ Email Jess Jessica@JessicaLorimer.com The C Suite ® https://bit.ly/join-the-c-suite® Janet Murray Build Your Own Audience https://www.janetmurray.co.uk/ref/66/ Janet Murray’s #2021sorted Online Event https://www.janetmurray.co.uk/2021-sorted-new/ Smart Leaders Sell https://smartleaderssell.com/ Smart Leaders Sell Book https://www.amazon.co.uk/dp/B079PDP9Q9/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1 Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/ Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** Helping digital entrepreneurs and business owners around the world discover, set and achieve their goals online - then build a business they love is the motive of my guest today, Bob Gentle. Alongside working with a handful of corporate clients, he focuses on helping digital entrepreneurs, microbusiness and small businesses fine-tune their product or business model, then find and build an audience online and compete against larger businesses with deeper pockets.  He also hosts ‘The Digital Marketing Entrepreneur Show.’ In this episode Bob and Jess are discussing: The philosophy surrounding digital marketingShort term marketing strategies versus long term strategies, which is best for your businessTaking the holistic approach to digital marketing  Quotes: ‘If you have a loyal audience, a group of fans, you can operate much more dynamically.’ - Bob ‘Building a business, as opposed to making quick money online, is about cultivating those core relationships and making sure that they are mutually beneficial.’ - Jess ‘If you want success in digital marketing, it's actually very simple. You need traffic, and you need conversion. And if you have those two things, you'll make money.’ - Bob Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/   Email Bob bob@amplifyme.agency Website amplifyme.agency amplify.me/jess Email Jess Jessica@JessicaLorimer.com The C Suite® https://bit.ly/join-the-c-suite® Smart Leaders Sell https://smartleaderssell.com/ Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/   Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** Are you being weighed down by all the negative media coverage about the recession or are you worried that your business is going to drop out of the market? Don’t hit the panic button just yet! I’m drawing on my own experiences as a salesperson in the last recession and I’ve designed this episode to share with you some of the strategies you can use whilst navigating through the recession yet still keeping your business afloat maintaining a healthy revenue. I’m sharing in this episode: How the recession could impact your business and useful strategies to help you get through it.Accountability, don’t make the mistake of trying to acheive too many goals, stay focused on your core areas of sales.This is an interesting one but trust the right people, surround yourself with people who want you and your business to succeed as you do theirs.Why, by adding an additional corporate revenue stream to your business will help it survive. Quotes: ‘In every economic downturn, there will always be opportunity for those who are ready to take it. It's just a case of identifying the right option. Unity and maximizing.’ ‘There are many, many organizations and companies that were set up during challenging economical periods and that actually should give a lot of us hope.’ Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ Email Jess Jessica@JessicaLorimer.com The C Suite® https://bit.ly/join-the-c-suite® Book an Exploratory C Suite® Call https://jessicalorimer.as.me/?appointmentType=12012999 Selling to Corporate Podcast http://bit.ly/Apple-Selling-To-Corporate-Podcast Smart Leaders Sell https://smartleaderssell.com/ Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/   Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** It’s not been a secret that many businesses have been shifting their strategies throughout the continuing pandemic and, as we’re heading into another recession, are you wondering whether you should be doing the same? Or could it be that you’re maybe just a little bit bored of your current business or just not seeing the success you want right now? In this episode I’m sharing with you some major key factors for consideration before you make the decision to pivot your business, we’re discussing the following; The reasonings behind your decision to pivot your business and what are you looking to achieve by doing so?The practicalities of pivoting in order to make your business successful.Understanding whether there is a ‘right’ time to pivot  Quotes:  ‘Selling on Facebook cannot survive forever. as a standalone revenue model. It just cannot.’ ‘I'm doing this long term, strategically, I'm doing it with a clear focus, I know that this is going to be best for my business in the long run. You have to think strategically about how you actually want to create that plan.’   Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ Converting Corporate 2019 Workshop Recordings https://www.products.smartleaderssell.com/cc2019-recordings1597228263841 Eleanor Beaton Podcast http://apple.co/1SHSpEtEP410 How to Reposition a 6 Figure Company with Jess Lorimer Email Jess Jessica@JessicaLorimer.com The C Suite® https://bit.ly/join-the-c-suite® Smart Leaders Sell https://smartleaderssell.com/ How to avoid tone deaf sales mishaps https://bit.ly/SmartLeadersSell286 Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/   Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** So excited and privileged to be sharing this podcast with the incredible and widely respected Sigrun Gudjonsdottir. Sigrun is on a mission to accelerate gender equality through female entrepreneurship and her mission is to be an inspiration to women all over the world to follow their dreams, create profitable lifestyle businesses and to embrace the path of online entrepreneurship. We are sharing a bold conversation about the opportunities created through launches, brand awareness and the importance of having a signature programme. In this episode we are discussing: Planning the journey from launches through to hosting webinars, creating that launch method which really works!Turning your passion into profitsMindset, Marketing and Masterminds   Quotes: ‘Not everyone will buy from a launch but the added benefit is the perception of your brand.’ - Sigrun ‘When we're looking at the way that we market, not only is it valuable to learn from other people's experiences who are similar to you, but it also positions the course really well if you've got testimonials that are really good’ - Jess ‘It just goes to show how much women feel like they have to take into consideration when they feel a lot more responsible for the whole world.’ - Sigrun Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ Sigrun’s Website https://www.sigrun.com/ Sigrun’s Podcast https://www.sigrun.com/category/podcast/ Email Jess Jessica@JessicaLorimer.com The C Suite® https://bit.ly/join-the-c-suite® Smart Leaders Sell https://smartleaderssell.com/ Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/ Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** Are you finding it more difficult to sell in this current climate? Have you ever been tempted to hire someone externally to sell for you or are you struggling with your communication skills? I’ve seen these and similar questions for the past few years so I’m really excited to be recording today's episode, we all know by now how much I love selling! I’m going to share with you why selling problems is your responsibility and what you need to do in order to reassess your sales strategies especially in this challenging environment. I’ll also show you how much more beneficial it will be to start selling your clients solutions instead. In this episode find out the following: How we can change our sales strategies sensitively to reflect the current challenging environment. Reassess your sales analysis and learn how to start selling solutions to your clients.  Quotes: ‘And that's why this sales strategy works really well because instead of selling pain,you sell hope.’ ‘Now hope is a really powerful thing. And when it comes to sales, it's even more powerful because the thing about hope is that it's always there.’ Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ How to stop 'sucking' at sales bit.ly/SmartLeadersSell271 How to avoid tone deaf sales mishaps https://bit.ly/SmartLeadersSell286 Email Jess Jessica@JessicaLorimer.com The C Suite ® https://bit.ly/join-the-c-suite® Smart Leaders Sell https://smartleaderssell.com/ Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/ Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** I think we all know by now that I am a sales person, even now after X amount of years I still get excited by a sale! Is that even normal? Who knows but it’s who I am and it’s also the reason that I have taken the decision to release the Smart Leaders Sell podcasts twice a month from now on.  I’m sure it makes sense to you all that, if I can't sell from a podcast, or if there's not something that is relevant for me to sell for a podcast, then I can't spend as much time on it.  We’ve been running now for nearly three years and just under three hundred episodes which is amazing and I really enjoy spending time with you guys and love reading your reviews so please keep them coming and, to reassure you, no quality will be compromised and we will still have amazing guests and awesome subjects.  I have been running the Selling to Corporate podcast for just over a year now and I started it because I believe that, no matter your type of business, every business owner should be putting in place a corporate revenue stream and adding a corporate revenue stream to their business. So, if you haven’t already done so grab the link and tune in. Moving onto today’s episode and, just in case you were panicking that you might have to burst into song there’s nothing musical about it at all! When we talk about tone deaf as it pertains to sales, generally it means that either the salesperson is overly optimistic or overly pessimistic. They are either looking at every single signal that a prospect is giving them as being a buying signal, and avoiding anything that looks like an objection or rejection and that can make them difficult to tolerate. Which is why I want to share with you how you can still sell in all types of environments and situations, study the practical things that you need to be doing to operate your business yet still be a good human being. I’ll be going into much more detail about this in the episode but, for now I want to share with you: How by using motivational sales you can communicate better and build effective relationships with your audience. Sell effectively, sales strategies are always changing so learn how to shift and adapt to them. Quotes: ‘Sometimes you have to look at the other things that are going on in your business and where you can actually justify spending the time.’ ‘When we talk about tone deaf as it pertains to sales, generally it means that either the salesperson is overly optimistic or overly pessimistic.’ ‘The world cannot keep turning without an economy. That's something I firmly believe, the world has to have an economy and that economy has to be stimulated.’ Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ Email Jess Jessica@JessicaLorimer.com The C Suite ® https://bit.ly/join-the-c-suite® Smart Leaders Sell https://smartleaderssell.com/ Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/ Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** I’m so excited to welcome the lovely Andy Storch on the podcast today. Andy is an author, consultant, coach, speaker and facilitator who specialises in helping clients take control and live life with intention. Andy is motivational, educational and inspirational, he wants nothing more than to help people get the most out of life whether that is by helping them create the right personal or business brands or by sharing the importance of building the right relationships.  In this Andy and Jess are discussing: How, by creating your personal brand and building supportive relationships and connections will bring value to your clients.The mindset shifts you need to make for more positive outcomes and relationships.Being authentic in your use of social media, creating content to help other people. Quotes: ‘I truly want to put things out there to help other people because I want to have a big impact on the world.’ - And ‘I think it's really important that sometimes we have to recognize our own fear around sharing information, because we think somebody might steal it is actually going to limit the impact that we can make with our businesses.’ - Jess ‘You always have people that will want to work with you, because of you, not because of the specific business that you're doing.’ - Andy ‘I came online to build a business. I didn't actually recognize the importance of building a personal brand.’ - Jess ‘I think the network and the personal brand goes hand in hand because the people you associate with also boosts your brand.’ - Andy  Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ Connect with Andy https://andystorch.com/ Talent Development Hot Seat LinkedIn https://www.linkedin.com/in/andystorch/ Email Jess Jessica@JessicaLorimer.com The C Suite ® https://bit.ly/join-the-c-suite® Smart Leaders Sell https://smartleaderssell.com/ Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/ Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** Eleanor is a women’s leadership mentor and founder of Fierce Feminine Leadership, helping ambitious women develop the confidence, presence, political savvy and influence they need to smash the glass ceiling and take their seats at the tables where the big deals and big decisions are made. Eleanor is also an award-winning journalist and host of the Fierce Feminine Leadership podcast.  Quotes: ‘I have found a lesson that just continues repeating itself every time you refine your position, momentum increases.’ - Eleanor ‘One of the biggest things that I keep seeing is women being judged heavily, and I think that's really tough.’ - Jess Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ Resources Email Jess Jessica@JessicaLorimer.com Add Jess on LinkedIn www.linkedin.com/in/jesslorimer Eleanor Beaton Adversitymarketing.com Eleanor Beaton LinkedIn www.linkedin.com/in/eleanorbeaton The C Suite® http://bit.ly/The_C_Suite Smart Leaders Sell https://smartleaderssell.com/ Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/ Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** How many balls can you really juggle in one hand? And, before you start trying, that was a metaphorical question! However, you can only multi-task so far before you do start dropping them and once that happens, it’s hard work trying to pick them up again. It’s been tough, so tough for everyone the past few months, your daily routine may have changed drastically and certain commitments have been encroaching on your business leaving you with little time for maneuver.  Which is why Jess has designed this week’s episode to help you to bring structure and clarity to your working week. Helping you to understand the most important activity of the day and sharing with you her free Daily Sales Activity Guide, this is an episode which will help you to get your working week back on track. Jess is sharing with you: Firefighting isn’t a healthy option and neither is context switching so learn how to maximise your time and add structure to your working week. Why making time for at least one sales activity per day will help you achieve the income results you want.The importance of making that sales activity a priority, don’t waste your time on non revenue generating activities, make it the first action of your daily schedule.  Quotes: ‘When we're looking at maximising our time, we have to actually structure or start structuring our weeks for success.’ ‘We're constantly putting our brains under this stress. So timeout is absolutely essential to making sure your business is able to operate at high capacity the following week.’ Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/   Email Jess Jessica@JessicaLorimer.com The C Suite ® http://bit.ly/The_C_Suite Daily Corporate Sales Activities Guide  http://bit.ly/corporateactivitiesguide SLS049 Selling every day with Emma Langton http://bit.ly/SmartLeadersSell049 Smart Leaders Sell https://smartleaderssell.com/ Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/ Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** How are your sales calls working out for you?  Are you a natural salesperson or do you find even the thought of picking up the phone quite hair raising? You’ve spent an hour on the phone to a prospective client, leaving them feeling great about themselves and their business but, instead of clinching a sale, all you have gained is another new buddy?  There are far too many obstacles which get in the way of actually converting a sales call which is why Jess is helping you to learn how to actually turn a prospect into a client on today’s episode.  So, instead of supporting the person, determine how you are going to provide them with the clarity they need on the sales call to make their decision and to convert your call into a sale. Jess is sharing with you: Changing the sales mindset, sales aren’t sleazy anymore and haven’t been for about 20 years so move on, modernise them and get sellingHow to manage your sales calls to gain higher sales conversion rates, structure your calls, make them transparent and give the prospective client clarityTracking your sales calls, work out how you could have directed the call differently, was it structure correctly, did you ‘unsell’ yourself, what went wrong and what worked   Quotes: ‘We have to start seeing the sales calls as a two way process, you have to want them as a client, and they have to want you as a coach.’ ‘Our job is to give people the best option that is most likely to fit their need.’ ‘Clarity is really powerful for people, rather than using information to help somebody gain clarity, we actually have to use questioning.’   Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ SLS002 Never Hear Another No On A Sales Call http://bit.ly/SmartLeadersSell002 Sales Scripts and Objection handling guides http://bit.ly/SS-and-OH-Guides Email Jess Jessica@JessicaLorimer.com The C Suite® http://bit.ly/The_C_Suite Smart Leaders Sell https://smartleaderssell.com/ Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/ Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.

**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** My podcast today is about customer service, is it soon to be a long lost art through modern day ‘bots’ and automatic responders? Only time will tell but before I continue I have to address racial discrimination. Discrimination of any kind has no place in my community. To me, it doesn’t matter who you are, you will always be treated with the respect you deserve regardless of gender, creed, disability or race inside and outside of my business by myself and my team. However, we all have to acknowledge that racism still exists, it is just another accepted part of society and that alone is so incredibly inhumane and sad. We all need to take responsibility, learn how to recognise it and learn how to better educate ourselves against it. We need to learn how not to be ignorant, we all need to share our hearts and create an equal world, to make a better world which we can all be proud to be a part of. I have created a safe space in my community for anyone to share their thoughts and my team and I are being educated on discrimination. If you feel you would like to send me your comments or give constructive advice, I'm always open to changing things to make the world a better place in general. Do you realise how much damage poor customer service can affect your business, do you feel that, as you have your ‘bot’ and other automations set up that there isn’t a need for customer service anymore, will you still get the sales you want, reach the higher profit margins? I’m here to share with you why good quality customer service will never go out of date or be successfully replaced by automation systems. People need to feel valued and looked after otherwise the only reviews your business will be getting will be negative ones regardless of whether you are absolutely brilliant at what you do. Tune in today to hear more, I know it’s been a long episode and I appreciate you taking the time to listen to it and also perhaps to leave a review, we really do appreciate them I’m sharing the following with you today: How to create relationships with your customers making them feel valued and comfortable with the service they are receivingThe importance of treating everyone in the same manner, be calm, polite, concise, respectful and create boundaries your client will understand.Leave your problems at home, the customer takes priority and doesn’t deserve to be on the end of your bad temper Quotes: ‘I genuinely like and respect you. And I think that you care about my experience as a black woman in this white world.’ - Anonymous ‘Good customer service means that customers come back, it means the customers refer us.’ Remember, reviews help us to let more people know about Smart Leaders Sell, so please take a moment to leave a review on your podcast player! https://smartleaderssell.com/how-to-add-an-podcast-review/ Email Jess Jessica@JessicaLorimer.com Kay Fabella https://kayfabella.com/category/podcast/ The C Suite ® http://bit.ly/The_C_Suite Me and White Supremacy  Black Lives Matter movement  Smart Leaders Sell https://smartleaderssell.com/ Products and Courses https://smartleaderssell.com/products-and-courses/ Selling To Corporate FB Group https://www.facebook.com/groups/sellingtocorporate/ More Jess! www.facebook.com/JessicaLorimerSuccessCoach/ linkedin.com/in/jesslorimer https://www.instagram.com/jess_lorimer/ Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator.