Exploring the insurance industry's digital transformation, this podcast delves into how insurance brokers adapt to new trends, utilize data analytics, and embrace technology. It highlights challenges, cybersecurity concerns, successful collaborations, and customer-centric strategies for navigating the digital future. Essential insights for insurance professionals and those interested in the evolving insurance landscape.
Points of discussion:
1. Can you provide an overview of the current state of the insurance industry and how digitalisation is impacting the role of insurance brokers?
2. What are some of the key digital trends that insurance brokers are adopting to stay competitive in the market?
3. How can insurance brokers effectively leverage technology and digital tools to enhance customer experiences and streamline their operations? Any example?
Speaker Bio: Vidya Bhuta, is the Director and Principal Officer at Mialtus Insurance Broking, that has a presence in over 48 locations across the country. Vidya has over 17 years of experience in building businesses from scratch. She is a qualified broker and a serial entrepreneur with capabilities in strategy, analytical thinking, and disruptive technology.