Insurtech: Innovating for the Future while Managing Risks Today

Insurtech Story Podcast

Mar 10 2023 • 27 mins

Insurtech is transforming the insurance industry by using technology to create innovative solutions for underwriting, claims processing, and customer experience. However, these technological advancements also bring new risks such as cybersecurity threats and data privacy concerns. Effective risk management is crucial to mitigate these risks, ensure financial stability, and maintain customer trust. As such, insurance companies and insurtech start-ups must find a careful balance between innovation and risk mitigation to succeed in the industry.

Points of discussion:

1. What are some of the biggest risks facing the insurance industry today, and how do you see insurtech helping to mitigate these risks?

2. With the rise of insurtech, how do you see risk management practices evolving in the insurance industry? What new risks are emerging, and how can they be managed effectively?

3. How do you balance the need for innovation and agility with the need for risk management in the insurtech space? What are some best practices for Insurtech's to ensure they are managing risk effectively while also pursuing innovation and growth?

Speaker bio: Matthew Queen is the Chief Risk Officer at Goldner Capital Management. Goldner, a venture capital (VC) and private equity firm, is a specialist in the post-acute care market as an owner and operator of skilled nursing portfolios across the United States. It primarily focuses on buying distressed assets where the operational team presents a value-add component to the deal.

In the new role, Matthew serves as CEO of Goldner’s captive, which provides general and professional liability coverage for the skilled nursing facilities, with plans for future expansion to additional lines.

Before Goldner, Matthew was associated with Hiscox, and prior to Hiscox, he was general counsel at Venture Captive Management, an Atlanta-based captive manager with several wholly-owned captives in Britain and the US.