Listen to in-depth podcast featuring industry experts discussing proven strategies for successful upselling and cross-selling in B2B environments. Explore the nuances of customer relationship management, leveraging customer insights, and utilizing technology to identify revenue opportunities. Learn how to create a seamless customer experience and drive growth without being overly aggressive. This webinar is essential for professionals in sales, customer success, and account management looking to enhance their skills and contribute to their company's bottom line. Tune in for valuable insights, real-world examples, and practical advice on expanding customer accounts and maximizing revenue potential. --- Send in a voice message: https://podcasters.spotify.com/pod/show/appeq/message

Unlock the secrets of maximizing Revenue Retention & Growth with industry luminaries, Kristi Faltorusso and Sandy Yu. Kristi, a top-tier VP of Customer Success, has been pivotal in driving Net Revenue Retention (NRR) across renowned SaaS companies like IntelliShift and BetterCloud. Her insights are invaluable for Customer Success Managers aiming to elevate their strategies. Discover Kristi's journey. Sandy, a beacon for Account Managers and Customer Success Managers alike, shares her expertise from the #CSOfficeHour sessions, covering everything from AI's role in Customer Success to effective account management techniques. Dive into Sandy's insights. Join us and elevate your strategies, whether you're a Customer Success Manager, Account Manager, or an aspiring VP of Customer Success! 🔍✨ --- Send in a voice message: https://podcasters.spotify.com/pod/show/appeq/message

Tune in as Bradley Liou, Director of Client Success at MaintainX, and Sandy Yu, Advisor to Customer and Revenue Leaders, share their expertise on propelling customer success in hyper-growth environments. Dive into the intricacies of Revenue Retention & Growth and discover the pivotal roles played by Customer Success Managers, Account Managers, and VPs of Customer Success. This podcast is a must-listen for anyone looking to harness the power of customer-led growth in the B2B landscape. --- Send in a voice message: https://podcasters.spotify.com/pod/show/appeq/message

Dive into this insightful snippet from our recent webinar featuring industry experts Jeff Heckler and Sandy Yu. Together, we delve deep into the strategies and techniques of segmenting customers to drive unparalleled retention and growth in the B2B sector. 🔑 Key Topics Covered: - Revenue Retention & Growth: Discover the pivotal role it plays in B2B success. - Customer Success Managers: Learn how they can be the catalyst for sustained customer relationships. - Account Managers: Uncover their significance in ensuring consistent growth. - VP of Customer Success: Gain insights from the top-tier leadership on driving customer-led strategies. --- Send in a voice message: https://podcasters.spotify.com/pod/show/appeq/message

Join Angeline Grace Gavino and Sandy Yu as they delve deep into the world of Revenue Retention & Growth in the B2B sector. This enlightening discussion will shed light on the pivotal roles of Customer Success Managers and Account Managers in driving sustainable growth. Whether you're a VP of Customer Success or just starting out in the field, this podcast offers invaluable insights into the strategies and best practices for maximizing customer-led growth. Don't miss out on this opportunity to learn from the best in the business! --- Send in a voice message: https://podcasters.spotify.com/pod/show/appeq/message

Join AppEQ's Success EQ - Coffee Hours with Vincent Manlapaz , where Maranda Dziekonski and Sandy Yu unravel the essence of Customer Advocacy in driving success for Commercial and Enterprise Accounts. Dive into a reservoir of insights that emphasize the significance of an advocacy culture in shaping the brand-customer journey. --- Send in a voice message: https://podcasters.spotify.com/pod/show/appeq/message